Top 350 Customer service representative Jobs in Eads, Tn

Client Support Manager
Barrett Distribution Centers —Memphis, TN
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
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Customer Service Representative III
Strategic Data Systems —Millington, TN
- $21.44 - $25.55 an hour
- Weekends as needed
- Mid-level
- Typing
- In-person
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Customer Service Representative
Mister Greenway Plumbing Heating & Air —Bartlett, TN
- $16 - $19 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
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Customer Account Specialist
C.H. Robinson —Collierville, TN
- $19.95 - $31.55 an hour
- Urgently hiring
- Hybrid work
- Sales
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Customer Service Associate
Walgreens —Arlington, TN
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Specialist Customer Service
Orgill Inc —Collierville, TN
- Microsoft Excel
- Writing skills
- Research
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Customer Service Coordinator II
Baptist Memorial Health Care —Cordova, TN
- Mid-level
- Windows
- Clinic
Pharmacy Customer Service Associate
Walgreens —Lakeland, TN
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
5h
Associate, Customer Service Development
Brother International Corporation —Bartlett, TN
- $16 an hour
- Full-time
- Hybrid work
- Computer literacy
- Office
- Entry level
- Tuition reimbursement
- Work from home
Inbound Customer Service Agent-Bodewell Remote
GE Appliances —Memphis, TN
- Full-time
- Remote
- Research
- Conflict management
- US work authorization
- Paid training
- Disability insurance
12d
Customer Service Rep
Lincare Inc. —Bartlett, TN
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - Oakland
ATC Fitness —Oakland, TN
- Full-time
- Communication skills
- Entry level
- Under 1 year
- Gym membership
- Flexible schedule
Quick Apply
CSR, Specialty Pharmacy
Restore RX —Brunswick, TN
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Hybrid Customer Service Representative - Operations Team Member
Gateway Services Inc —Memphis, TN
- $19 - $23 an hour
- Overtime
- Hybrid work
- Clean driving record
- High school diploma or GED
- Clinic
- AD&D insurance
- Paid holidays
Quick Apply
2d
Customer Service Representative
Aire Serv —Atoka, TN
- $17 - $19 an hour
- Computer literacy
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Customer Care Specialist
Redeemers Group —Memphis, TN
- $40,000 - $42,000 a year
- 8 hour shift
- Background check
- Spanish
- Sales
- Paid training
- Health savings account
Quick Apply
3d
Branch Customer Service Rep - Collierville, TN
AAA The Auto Club Group —Collierville, TN
- $19.00 - $21.50 an hour
- Weekends as needed
- Writing skills
- Basic math
- Pass drug screening
- Paid jury duty
- Health savings account
8d
Customer Relations Representative - State Farm Agent Team Member
Nate Nash - State Farm Agent —Collierville, TN
- $45,000 - $55,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
ATC Fitness —Arlington, TN
- Part-time
- Communication skills
- Entry level
- Under 1 year
- Gym membership
- Flexible schedule
Quick Apply
Customer Service Representative
Tower Loan of Mississippi, LLC —Cordova, TN
- Extended hours
- Office
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply

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Client Support Manager

Barrett Distribution Centers -
Memphis, TN

Quick Apply

Job Details

Full-time
$90,000 - $110,000 a year

Qualifications

Customer communication
Team leadership
Supervising experience

Full Job Description

Who We Are:
Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. More than anything else, we’re a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.
Here at Barrett, we’re looking for smart, hard-working top performers who are interested in joining a fantastic team within a fast-growing company. If this sounds like you and you’re looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

The Position:
The Client Support Manager, reporting to the General Manager/Sr. Operations Manager, is responsible for managing all account activity and relationships with the Client Support Team and will maintain and improve quality through the integration of activities between Barrett and clients necessary to establish a culture of service and operational excellence.
This position works Monday through Friday, from 8:00am- 5:00pm.
The compensation for this position ranges from $90K to $110K, depending on experience.

How You'll Make an Impact:

Accountable for directing and supporting all aspects of order fulfillment and day-to-day customer relationship management, including coordination of special and last-minute shipping requests and compliance with all regulatory shipping documentation requirements.
Provides leadership and oversight of Client Support Specialists; develops and communicates clear goals, expectations, and company-wide information; attracts, develops, and retains high-performing, diverse talent through mentoring and role modeling.
Ensures team efficiency through staff training, cross-training across accounts, preparation of guidance manuals, and implementation of performance metrics in partnership with the BPO team; educates staff on Barrett's business and open book financials.
Fosters a culture of continuous improvement, collaboration, and teamwork; partners with General Manager/Sr. Operations Manager to recommend service enhancements that position Barrett as a trusted advisor.
Develops and cultivates strong customer relationships by addressing all inquiries and concerns regarding work orders, invoices, shipments, and inventory with a "one call resolution" standard.
Tracks and resolves all Client Service-related NCRs, establishing root cause analysis and corrective action plans in collaboration with management; oversees timely resolution of all scorecard-related client complaints.
Ensures timely and accurate invoicing for receiving, outbound processing, month-end billing, and all special requests and services.
Obtains and maintains deep understanding of retailer compliance manuals; communicates requirements accurately and effectively to the Client Support team.
Manages client information across applicable software platforms (Synapse, Salesforce, etc.), maintaining up-to-date client contacts and activity records; provides regular reporting on productivity and service level adherence.
Performs other related duties as needed.

Qualifications:

Minimum 2 years college required. Bachelor’s degree strongly preferred. May substitute 4 years’ supervisory experience for college degree.
A minimum of 5 years of proven experience in a customer service position; minimum of 2 years’ supervisory experience required.
Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
Proficient with all Microsoft applications; Warehouse Management Systems preferred.
Working knowledge of 3PL warehouse operations, supply chain, and transportation preferred.
Must demonstrate a high level of interpersonal and communication skills with the ability to work well under pressure and problem solve across a variety of business processes.
Able to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.
Barrett Distribution Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.

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Refine Your Search

customer service representative jobs in eads, tn

Client Support Manager

Customer Service Representative III

Customer Service Representative

Customer Account Specialist

Customer Service Associate

Specialist Customer Service

Customer Service Coordinator II

Pharmacy Customer Service Associate

Associate, Customer Service Development

Inbound Customer Service Agent-Bodewell Remote

Customer Service Rep

Customer Service Representative - Oakland

CSR, Specialty Pharmacy

Hybrid Customer Service Representative - Operations Team Member

Customer Service Representative

Customer Care Specialist

Branch Customer Service Rep - Collierville, TN

Customer Relations Representative - State Farm Agent Team Member

Customer Service Representative

Customer Service Representative

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