Top 109 Application specialist Jobs in Eagan, Mn

TIER I SUPPORT SPECIALIST (Onsite - Eagan, MN)
DOPE MARKETING —Saint Paul, MN
- $40,000 - $50,000 a year
- Weekends as needed
- CRM software
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Payment Application Specialist
University of Minnesota —Minneapolis, MN
- Online Application
- Hybrid work
- Background check
- Bachelor of Science
- Research
Technology Support Specialist
Eastern Carver County Schools —Chanhassen, MN
- $67,679 - $73,321 a year
- Online Application
- Computer science
- Computer Science
- Mid-level
Medicaid Account Specialist
Blue Cross and Blue Shield of Minnesota —Eagan, MN
- $68,900 - $113,700 a year
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
9d
Technical Application Specialist | BisTrack
Epicor —Minneapolis, MN
- $62,000 - $100,000 a year
- Full-time
- Hybrid work
- English
- Mid-level
- 3 years
- Health insurance
11d
Application Engineering Specialist
3M —Maplewood, MN
- $145,676 - $178,049 a year
- Full-time
- Laboratory experience
- Mid-level
- Databases
- Health savings account
- Disability insurance
Business Applications + Data Manager
The Medical Alley Association —Minneapolis, MN
- $80,000 - $95,000 a year
- Weekends as needed
- Hybrid work
- CRM software
- Background check
- Office
- Health savings account
- Paid holidays
Quick Apply
Solutions Sales Support Specialist Americas
PAL SOLUTIONS, LLC —Lake Elmo, MN
- From $100,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Databases
- Disability insurance
- Health insurance
Quick Apply
Recruitment Operations Support Specialist
Wright Traffic Control —Fridley, MN
- From $20 an hour
- Full-time
- Background check
- Microsoft Excel
- Research
- Health insurance
- Dental insurance
Quick Apply
14d
Special Education Coordinator, Teacher on Assignment
Great Oaks Academy —Farmington, MN
- $60,000 - $90,000 a year
- Full-time
- Background check
- Experience working with individuals with disabilities
- Customer service
- Health insurance
- Dental insurance
Quick Apply
HVAC Technical Support & Applications Specialist
Winsupply Minneapolis —Minneapolis, MN
- From $85,000 a year
- Full-time
- Research
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
3d
Certified Peer Support Specialist
Alliance Health Care —Saint Paul, MN
- $17 - $19 an hour
- Full-time
- Hybrid work
- Background check
- Driver's License
- Driving
- Mileage reimbursement
- Disability insurance
Quick Apply
Drag Racing Customer Support Specialist
Viking Performance, Inc. —Lakeville, MN
- $50,000 - $80,000 a year
- Online Application
- English
- High school diploma or GED
- Data entry
- Profit sharing
- Health insurance
Quick Apply
Technical Applications Specialist - Mechanical Equipment
Magnevo, LLC —Plymouth, MN
- $70,000 - $125,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
3d
Electric Drive Application Engineer
Manpower Engineering —Savage, MN
- Full-time
- Engineering
- Mid-level
- Office
- Health savings account
- Disability insurance
Quick Apply
Applications Engineer
Convergix Automation —Saint Paul, MN
- Weekends as needed
- Remote
- Engineering
- Mid-level
- Children
- Profit sharing
- Paid holidays
Quick Apply
Support Specialist (IHS & HomeMaking)
Beacon Community Care —Minneapolis, MN
- $17.75 - $21.00 an hour
- Part-time
- Driver's License
- US work authorization
- Organizational skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
DMR Technician - Apple/iOS Systems
Hamline University —Saint Paul, MN
- $60,000 - $66,000 a year
- Full-time
- Laboratory
- Classroom
- Mid-level
- 403(b) matching
- Health savings account
Helpdesk Support Specialist
Solution Builders —Bloomington, MN
- $21 - $28 an hour
- Azure
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
2d
Tech Support Specialist
Optum —Plymouth, MN
- $20 - $36 an hour
- Full-time
- Microsoft Excel
- Pass drug screening
- Mid-level
11d

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TIER I SUPPORT SPECIALIST (Onsite - Eagan, MN)

DOPE MARKETING -
Saint Paul, MN

Quick Apply

Job Details

Full-time
$40,000 - $50,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

CRM software
HubSpot

Full Job Description

TIER I SUPPORT SPECIALIST

About DOPE Marketing

DOPE Marketing is a direct mail automation platform serving thousands of home service businesses across the United States. We've grown from a startup to a $28M+ revenue company in just over six years by building technology that makes direct mail as easy as running a digital ad. Our platform combines data-driven targeting, automated campaign management, and a full-service print and mail operation, all accessible through software that our clients use every day.

The Tier I Support Specialist Role

The Tier I Support Specialist plays a critical role on our Customer Success Team, ensuring client accounts are running smoothly, resolving issues promptly, and creating a positive experience for every customer. In this role, you’ll be the first point of contact for client questions, troubleshooting, and process guidance while collaborating with the internal team to keep campaigns on track.

Our clients are home service business owners: HVAC, roofing, landscaping, plumbing. They're busy, they're direct, and they need fast answers. If you can handle a high volume of client interactions, multitask without dropping the ball, and turn frustrated clients into loyal ones, this role has real growth potential.

Core Duties / What You Will Own

Triage inbound issues accurately — act as the first point of contact for client inquiries via email, phone, and chat, ensuring prompt and professional responses
Resolve common/known issues independently using existing documentation and resources — Identify and troubleshoot technical issues, work with clients and internal teams to resolve them effectively
Provide guidance and support to clients in using our software, tools, and services
Escalate complex issues with enough context for leadership to act on quickly
Document customer interactions and resolutions in the CRM system to maintain timely, accurate and comprehensive records
Contribute to improving processes by identifying opportunities for enhanced service delivery
Maintain rigorous time management to resolve customer issues and drive platform adoption
Collaborate with internal teams to identify, escalate and resolve recurring client issues
Represent the brand well under pressure

What We Are Looking For

1+ years of experience in customer support, client success, or account management — this is a junior position perfect for recent college grads or experienced professionals looking for a new career as part of a fast paced start-up environment. (Internships and part-time work experience is applicable)
Familiarity with support platforms (Crisp, Intercom, Zendesk, or similar) and CRM systems (HubSpot experience is a strong plus)
Exposure to / experience with basic troubleshooting on web-based or cloud applications
Comfort with AI-powered support tools and a willingness to leverage automation
Exceptional written and verbal communication , you can de-escalate a frustrated client and make them feel heard
Analytical mindset , you use data to identify trends, not just gut feeling
Ability to work cross-functionally with sales, product, and operations teams
You take ownership. When a client has a problem, it becomes your problem until it's resolved
Strong inquisitive, communication and multitasking skills and the ability to self-direct work with a focus on action
Excellent time management and prioritization capabilities
Relevant industry experience in home service or local business, online retail, social commerce is a plus. The more familiar and confident you are already with communicating B2B, the better
Applicable certifications are a plus (Ex: HubSpot, Zendesk, etc)

You’re right for this role if you have:

A naturally inquisitive mindset coupled with strong problem-solving instincts that translated into the ability to reproduce issues and isolate root causes
Excellent communication (verbal and written) and de-escalation skills
Great organizational habits, prioritization capabilities and the ability to juggle multiple priorities
A bias for action and the ability to direct your own work

This Role Is Probably NOT For You If:

You see support as a dead-end role. (We see it as the heartbeat of the client experience!)
Lack of a sense of urgency — you let problems sit and build instead of flagging them immediately. We need proactive communication, not surprise escalations.
You get defensive when clients are upset. Our clients are direct and so are we
You're not comfortable with AI tools , we're building a modern, tech-enabled support function

Our Culture

We value direct communication, personal accountability, and critical thinking. We don't hire people who nod their heads and go through the motions. We hire people who see problems, say something, and then fix them. If you need someone to hold your hand every step of the way, this isn't the place for you. If you thrive when given real ownership and the trust to figure things out , you'll love it here. Our leadership team operates on EOS (Entrepreneurial Operating System), and one of the guiding principles of this system is that we expect every team member to own their number, hit their rocks, and communicate openly when something isn't working. We'd rather hear a hard truth on Monday than discover a hidden problem on Friday.

How to Apply: Submit your resume (Optional: Include a brief cover letter …)

JOB TYPE: Full-Time, Salaried

COMPENSATION: $40,000 - $50,000 / Annually

WORK LOCATION: In-Office / In-Person (Required) 3225 Neil Armstrong Blvd, Eagan, MN 55121

SCHEDULE:

Typically M-F, 9am to 5pm with ability to flex as needed for high-volume support demands
Possible weekends as needed

BENEFITS:

401(k) / 401(k) matching
Health Insurance
Dental Insurance
Vision Insurance
Paid time off

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Compensation Package:

Bonus opportunities
Performance bonus
Quarterly bonus

People with a criminal record are encouraged to apply

Ability to Commute:

Saint Paul, MN 55121 (Required)

Work Location: In person

Quick Apply

Refine Your Search

application specialist jobs in eagan, mn

TIER I SUPPORT SPECIALIST (Onsite - Eagan, MN)

Payment Application Specialist

Technology Support Specialist

Medicaid Account Specialist

Technical Application Specialist | BisTrack

Application Engineering Specialist

Business Applications + Data Manager

Solutions Sales Support Specialist Americas

Recruitment Operations Support Specialist

Special Education Coordinator, Teacher on Assignment

HVAC Technical Support & Applications Specialist

Certified Peer Support Specialist

Drag Racing Customer Support Specialist

Technical Applications Specialist - Mechanical Equipment

Electric Drive Application Engineer

Applications Engineer

Support Specialist (IHS & HomeMaking)

DMR Technician - Apple/iOS Systems

Helpdesk Support Specialist

Tech Support Specialist

I want to receive the latest job alert for application specialist in eagan, mn

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