Top 44 Desktop support technician Jobs in Eagan Mn

Desktop Support Technician - Hardware
Ovation Workplace Services —Minneapolis, MN
- $20 - $23 an hour
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician I
Willdan —Minnetonka, MN
- $30 - $35 an hour
- Hybrid work
- Office
- Windows
- Microsoft Office
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4d
IT Support Technician
Calabrio —Minneapolis, MN
- From $70,000 a year
- Hybrid work
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
8d
Service Technician II
Syand Corporation —Burnsville, MN
- $60,000 - $75,000 a year
- Full-time
- Bachelor of Science
- Writing skills
- Research
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7d
IT Support Specialist, Tier I
Brave North Technology —Saint Paul, MN
- $23 - $29 an hour
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- 401(k)
Quick Apply
14d
IT Support Technician
Brilliance Cyber Systems INC —Minneapolis, MN
- $23 - $24 an hour
- Customer service
- Computer literacy
- Mid-level
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Technology Support Specialist
Spring Lake Park School District 16 —Spring Lake Park, MN
- $55,000 - $65,000 a year
- Mid-level
- Windows
- Associate's degree
- Disability insurance
- Health insurance
13d
Computer Prep Technician
Teal —Minneapolis, MN
- $20.41 - $24.58 an hour
- Full-time
- Mid-level
- Office
- Assembly
- Paid holidays
- Health insurance
Quick Apply
Desktop Service Technician II
Stratasys, Inc. —Minnetonka, MN
- $25.60 - $28.91 an hour
- Mid-level
- Windows
- Microsoft Office
- Health savings account
- Employee stock purchase plan
17h
Specialist II, Business Technology Support
Sysco —Little Canada, MN
- $28.99 - $43.51 an hour
- Weekends as needed
- 5 years
- High school diploma or GED
- Continuous improvement
3d
IT Support Technician
SUPER RADIATOR COILS LIMITED PARTNERSHIP —Chaska, MN
- $65,000 - $75,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Health insurance
Quick Apply
IT Technical Specialist, Tier 2
Brave North Technology —Saint Paul, MN
- $60,000 - $70,000 a year
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- 401(k)
Quick Apply
14d
Desktop Support Technician II
Elior NA Corporate —Minneapolis, MN
- $26.00 - $28.90 an hour
- Full-time
- 5 years
- Mid-level
- Office
- Commuter assistance
- Paid holidays
Quick Apply
13d
End User Support Technician
Marmon Foodservice Technologies, Inc. —Brooklyn Park, MN
- $55,000 - $65,000 a year
- Weekends as needed
- Azure
- Research
- Office
- Paid holidays
- Dental insurance
Quick Apply
Technology Support Technician
Designs for Learning —Saint Paul, MN
- $18 - $25 an hour
- 8 hour shift
- Background check
- Google Workspace
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
5d
IT Support Specialist Tier II
AIIStar Construction —Eden Prairie, MN
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Residential
- In-person
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Support Technician
AvarTec —Coon Rapids, MN
- Full-time
- Clean driving record
- English
- Mid-level
- Opportunities for advancement
- Flexible schedule
IT Support Technician-Level 2
AvarTec —Coon Rapids, MN
- Full-time
- Clean driving record
- English
- Mid-level
- Work from home
- Opportunities for advancement
IT Desktop Support
Axiom Technologies —Shakopee, MN
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Support Services Technician
Veracity Technologies —Minnetonka, MN
- 8 hour shift
- Office
- Organizational skills
- Communication skills
Quick Apply

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desktop support technician jobs near eagan mn

Desktop Support Technician - Hardware

Ovation Workplace Services -
Minneapolis, MN

Quick Apply

Job Details

Full-time
$20 - $23 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Endpoint Security
Desktop support
Computer Science
IT user and group management
GPO
Laptop (troubleshooting support)
Incident management software
Encryption
Printer (troubleshooting support)
User training (technical support)
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Customer support ticket management
macOS administration
Mobile device management
Productivity software
Associate's degree
Hardware diagnostics
Peripheral hardware support
Active Directory
Ticketing system technical support
Information Technology

Full Job Description

POSITION DESCRIPTION

Hardware Technician / Desktop Support Technician

Department:

Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time

POSITION SUMMARY

The Hardware Technician / Desktop Support Technician provides hands-on technical support for end users by installing, configuring, troubleshooting, and maintaining desktop and laptop hardware, printers, peripherals, and related devices. This role also supports Windows, macOS, Microsoft 365, and enterprise applications while ensuring timely resolution of incidents and service requests through the IT ticketing system. The position requires a strong focus on hardware repair and maintenance, along with solid desktop support skills, excellent customer service, and the ability to work efficiently in a fast-paced environment.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require.

 Provide first- and second-level technical support to end users for hardware, software, and application issues via phone, remote tools, and on-site support.

 Install, configure, troubleshoot, and repair desktops, laptops, monitors, docks, printers, scanners, and other peripheral devices.

 Perform hardware diagnostics, replacement of defective components, and routine preventive maintenance on end-user devices.

 Log, track, and update incidents and service requests in the IT ticketing system with accurate documentation and timely follow-up.

 Install, configure, upgrade, and troubleshoot Windows 10 and Windows 11 operating systems.

 Provide support for macOS devices and Apple hardware in the enterprise environment.

 Install and support Microsoft Office 365 and other approved enterprise applications.

 Assist with imaging, provisioning, deployment, and refresh of desktop and laptop systems.

 Support mobile device management for iOS and Android devices as required.

 Troubleshoot connectivity issues related to workstations, printers, and user devices.

 Coordinate with vendors for hardware warranty repairs, replacements, and escalation of complex technical issues.

 Support AV equipment, smart devices, and telecommunication devices as needed.

 Communicate clearly with end users regarding issue status, resolution, and next steps.

 Maintain inventory records for hardware assets, replacement parts, and peripherals.

 Perform other duties as assigned by management in support of departmental and organizational objectives.

MINIMUM QUALIFICATIONS

Education

 Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field; or an equivalent combination of education, training, and directly related work experience.

Experience

 Minimum of 18 months of hands-on experience in desktop support, hardware support, help desk, or IT support

 Demonstrated experience troubleshooting and repairing desktop and laptop hardware.  Experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications Preferred  CompTIA A+ certification or equivalent.

 Microsoft certifications such as Microsoft 365 Fundamentals or MCP.

 Any hardware support or device management certification is a plus.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

 Strong knowledge of desktop, laptop, printer, and peripheral hardware installation, configuration, and troubleshooting.

 Proficiency in Windows operating systems, Microsoft Office 365, Active Directory, and Group Policy Objects.

 Familiarity with macOS support and Apple device troubleshooting.

 Experience with helpdesk ticketing systems and IT service management practices.

 Ability to diagnose and repair hardware failures, including memory, storage, battery, motherboard, display, and docking issues.

 Knowledge of endpoint protection, device encryption, and mobile device management platforms.

 Strong problem-solving and analytical skills.

 Ability to manage multiple priorities and meet service-level expectations.

 Excellent verbal and written communication skills.

 Strong customer service orientation and professionalism.

 Ability to work independently and collaboratively in a team environment.

 Willingness to work outside standard business hours, including evenings or weekends, when required.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

 Regularly required to sit, stand, walk, and use hands to operate standard office equipment.

 Frequently required to lift and/or move IT equipment weighing up to 50 pounds.

 May require bending, kneeling, crouching, or reaching to install or service equipment.

 Work is performed in an office, warehouse, or data center environment with moderate noise levels.

 May be required to travel between office locations or client sites.

EQUAL EMPLOYMENT OPPORTUNITY

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

DISCLAIMER This job description outlines the general nature and scope of the role and is not intended to be an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Computer hardware: 2 years (Required)
Desktop support: 2 years (Required)
Active Directory: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in eagan mn

Desktop Support Technician - Hardware

Help Desk Technician I

IT Support Technician

Service Technician II

IT Support Specialist, Tier I

IT Support Technician

Technology Support Specialist

Computer Prep Technician

Desktop Service Technician II

Specialist II, Business Technology Support

IT Support Technician

IT Technical Specialist, Tier 2

Desktop Support Technician II

End User Support Technician

Technology Support Technician

IT Support Specialist Tier II

IT Help Desk Support Technician

IT Support Technician-Level 2

IT Desktop Support

Support Services Technician

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