Top 150 Customer advocate Jobs in Eagle, Id

Customer Advocate- Seasonal
Your Health Idaho —Boise, ID
- $17.50 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Research
Quick Apply
2d
Director of Account Management
Better Business Bureau, Great West and Pacific —Meridian, ID
- $115,000 - $140,000 a year
- Full-time
- Hybrid work
- 7 years
- Analysis skills
- Presentation skills
- Paid holidays
- Disability insurance
Quick Apply
Patient Advocate
The Karlfeldt Center —Meridian, ID
- $19 - $22 an hour
- Full-time
- Background check
- Microsoft Excel
- Writing skills
- Paid time off
- Employee discount
Quick Apply
6d
Seasonal Customer Advocate
Idaho Health Insurance Exchange —Boise, ID
- $17.50 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Research
Quick Apply
1d
Receptionist
Intermountain Pet Hospitals (Middleton) —Middleton, ID
- $16 - $18 an hour
- Weekends as needed
- Surgery
- Urgent Care
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
6d
Stylist Part Time-The Village at Meridian-Meridian, ID
Evereve Incorporated —Meridian, ID
- Part-time
- Sales
- Inventory management
- Merchandising
- 401(k) matching
Rental Coordinator I
Western States Equipment Company —Meridian, ID
- Clean driving record
- Writing skills
- English
Safe Routes to School Program Coordinator
Valley Regional Transit —Garden City, ID
- From $20 an hour
- Extended hours
- Hybrid work
- Background check
- CPR Certification
- Clean driving record
- Paid holidays
- Health insurance
Quick Apply
IV Infusion Registered Nurse ( PT/FT)
Coeur Holdings —Meridian, ID
- $38 - $48 an hour
- Full-time
- Hospitality
- Nursing
- Blood sampling
- Dental insurance
- Vision insurance
Quick Apply
Designer
Packaging Corporation of America —Nampa, ID
- $63,360 - $95,040 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
13d
Technical Support Analyst II
Holland & Hart LLP —Boise, ID
- $26.82 - $47.07 an hour
- Part-time
- Hybrid work
- Research
- Mid-level
- Windows
- Wellness program
- AD&D insurance
Quick Apply
7d
Contract Support Administrator, Power Systems
Western States Equipment Company —Meridian, ID
- Computer literacy
- English
- Mid-level
5d
Site Supervisor
Intermountain Medical Imaging —Meridian, ID
- $55,000 - $75,000 a year
- Full-time
- Sales
- Customer service
- Mid-level
- Health savings account
- Health insurance
Sales and Customer Service - Restore Hyper Wellness Meridian / Boise
Coeur Holdings —Meridian, ID
- $15 - $21 an hour
- Weekends as needed
- 1 year
- Entry level
Quick Apply
13d
CUSTOMER AMBASSADOR (FULL TIME)
Eurest —Boise, ID
- $20 - $23 an hour
- Urgently hiring
- Background check
- Serving
- Ability to lift 50 pounds
- Commuter assistance
- Disability insurance
Quick Apply
Senior Human Resources Business Partner
PAYLOCITY CORPORATION —Meridian, ID
- $85,700 - $140,000 a year
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Benefits Specialist
Western States Equipment Company —Meridian, ID
- Writing skills
- HIPAA
- English
- Health savings account
- AD&D insurance
Receptionist
Treasure Valley Veterinary Hospital (Kuna) —Kuna, ID
- $15 an hour
- Extended hours
- Surgery
- Urgent Care
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Part Time Store Outfitter
Sportsman's Warehouse —Meridian, ID
- $13 an hour
- Part-time
- Background check
- No experience needed
- Communication skills
- Employee stock purchase plan
- Employee assistance program
Quick Apply
Screening Sales Representative - Meridian, ID
Abbott Laboratories —Meridian, ID
- $61,300 - $122,700 a year
- Weekends as needed
- Microsoft Outlook
- Marketing
- Military
18h

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customer advocate jobs near eagle, id

Customer Advocate- Seasonal

Your Health Idaho -
Boise, ID

Quick Apply

Job Details

Full-time
$17.50 an hour
2 days ago

Qualifications

Non-technical user support
Computer operation
Confidential information handling
Phone communication
Writing skills
Employee relationship building
Desktop applications
Productivity software
Technical Proficiency
Client interaction via phone calls

Full Job Description

Position title: Customer Advocate- Seasonal
Reports to: Customer Advocate Supervisor
FLSA status: Temp. Seasonal – Non-Exempt

Position Summary

YHI is seeking Customer Advocate to fulfill our seasonal staffing needs. This position will primarily provide phone support, assisting customers with routine requests as well as more complex support needs.

Responsibilities (Position may include additional functions not listed)

Provide thorough, timely, accurate customer support and complex problem solving via telephone, email, and other methods in a high-volume support center environment during annual open enrollment periods.
Consistent attendance is an essential requirement to perform job expectations in YHI’s high-volume call center environment.
Support wide range of customer and consumer connector questions such as general insurance enrollment, non-financial assistance eligibility, making enrollment changes, use of the online technology, individual enrollment, plan selection alternatives, family status changes, and other insurance and/or ACA related topics.
Complete accurate data entry of contact with customers in YHI’s computer systems.

· Respond professionally, appropriately, and promptly to inbound calls, customer inquiries, and more complex customer service situations.

Utilize YHI’s technology platform to review relevant customer information and resolve customer concerns or questions.
Troubleshoot technical issues based on strong understanding of process, policy and systems.
Conduct research as necessary to effectively resolve customer situations.
Adhere to YHI policies, procedures, and expectations to meet YHI performance objectives in service, quality assurance, and productivity.
Support YHI’s carrier appeals process, carrier reconciliations, and renewal of eligibility for non-financial assistance.
May create, route, and respond to customer and/or consumer connector tickets.
Process enrollment discrepancies as well as perform manual verifications or reconciliations and related projects. Often reconciles eligibility data between DHW and YHI.
Perform other duties as assigned.

Qualifications (Required knowledge, skills, abilities, education, experience, etc.)

Demonstrate success with complex problem solving in a call center or other customer service position
Associate’s degree preferred or equivalent through professional experience
1-year customer service experience, including resolving complex customer issues
Ability to troubleshoot both technical and non-technical issues
Excellent verbal and written communication skills, including strong interpersonal telephone skills
Ability to effectively listen and elicit information
Strong computer skills, including Microsoft Office and ability to learn/utilize other technology applications
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Strong problem solving, reading comprehension, and troubleshooting skills
Ability to sit and/or stand at a desk and work with a computer for extended periods of time
Knowledge of the Affordable Care Act (ACA) preferred
Ability to work in a fast-paced workplace, adapt to a continually evolving environment
A committed team player with exceptional interpersonal, problem-solving, and communication skills with ability to develop and maintain cooperative and productive work relationships
Ability to assume responsibility and maintain confidentiality consistent with the values and integrity of YHI

Physical & Other Requirements

Ability to work in an office environment, primarily sedentary.
Consistent attendance is required, including full-time during initial two-week training session as well as regularly scheduled shifts thereafter.
Ability to listen to and understand others as well as ability to give and receive instructions via telephone, computer messages, face-to-face, and in writing
Ability to operate computer and software applications; use of normal office machines
Availability to work additional hours or weekends based on call center demands

*The functions described herein are not the only responsibilities and tasks to be performed by the individual occupying this position. The individual will be required to follow any other instructions and to perform any other job-related duties as required by his/her supervisor or manager. Requirements stated herein are minimum levels of knowledge, skills, and/or abilities to qualify for this position. To perform the responsibilities of this position successfully, the individual will possess the abilities and aptitudes to perform each task proficiently. “Ability” means to possess and apply both knowledge and skill.

This job description includes the essential functions of the job that an incumbent must be able to perform with or without reasonable accommodation.

This document does not create an employment contract, implied or otherwise. The organization maintains “at will” employment. This job description is subject to review and may be revised or updated at management’s discretion.

Pay: $17.50 per hour

Application Question(s):

Your Health Idaho does not offer remote/hybrid work settings are you okay with an onsite position?
Your Health Idaho is located in Boise, ID will you be able to reliably commute to our office and offsite locations?
Can you submit proof of legal employment authorization and identity in the United States?

Work Location: In person

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Refine Your Search

customer advocate jobs in eagle, id

Customer Advocate- Seasonal

Director of Account Management

Patient Advocate

Seasonal Customer Advocate

Receptionist

Stylist Part Time-The Village at Meridian-Meridian, ID

Rental Coordinator I

Safe Routes to School Program Coordinator

IV Infusion Registered Nurse ( PT/FT)

Designer

Technical Support Analyst II

Contract Support Administrator, Power Systems

Site Supervisor

Sales and Customer Service - Restore Hyper Wellness Meridian / Boise

CUSTOMER AMBASSADOR (FULL TIME)

Senior Human Resources Business Partner

Benefits Specialist

Receptionist

Part Time Store Outfitter

Screening Sales Representative - Meridian, ID

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