Top 37 Customer support specialist Jobs in Eagle, Id

Customer Order Specialist
Central Garden & Pet —Boise, ID
- Full-time
- Remote
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Quick Apply
7d
Membership & Enrollment Specialist - St. Luke's Health Plan
St. Luke's Health System —Boise, ID
- Full-time
- High school diploma or GED
- Entry level
Quick Apply
11d
Call Center Support Specialist
PAYLOCITY CORPORATION —Meridian, ID
- $25 an hour
- Full-time
- Spanish
- English
- Project management
- Health insurance
- Dental insurance
Quick Apply
Customer Support Specialist
Liberty Healthcare Corporation —Boise, ID
- $18 - $20 an hour
- Full-time
- Computer skills
- In-person
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
6d
Telehealth Specialist Transfer Center
St. Luke's Health System —Boise, ID
- $17.32 - $19.00 an hour
- 12 hour shift
- Administrative experience
- High school diploma or GED
- Communication skills
Quick Apply
2d
Customer Service Specialist
Delta Dental Of Idaho —Boise, ID
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Continuing education credits
- Paid holidays
Quick Apply
18h
Remote IT Operations Specialist
LedgerGurus —Boise, ID
- $25 - $30 an hour
- Part-time
- Remote
- Continuous improvement
- Communication skills
- Entry level
- Paid time off
- Work from home
Quick Apply
13d
Refrigeration Technical Support Specialist
EKS Thermal Systems —Caldwell, ID
- $90,000 - $100,000 a year
- Full-time
- 5 years
- In-person
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Client Service Specialist
BridgeHaul Inc. —Nampa, ID
- $35,000 - $45,000 a year
- Full-time
- CRM software
- Background check
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Apple —Boise, ID
- Weekends as needed
- Entry level
- Employee stock purchase plan
- Health insurance
Customer Service Specialist - Assessor's Office
Canyon County —Caldwell, ID
- $18.00 - $21.73 an hour
- Full-time
- Research
- Office
- High school diploma or GED
Quick Apply
Customer Service Specialist II - Parks and Recreation
City of Boise, ID —Boise, ID
- $16.15 - $18.92 an hour
- 8 hour shift
- Background check
- Clean driving record
- Inventory management
- Commuter assistance
- Paid parental leave
10d
Client Support Specialist
Sunwest Bank —Meridian, ID
- Monday to Friday
- Hybrid work
- Heavy lifting
- Research
- Mid-level
Quick Apply
Customer Support Specialist
Idaho Housing and Finance Association —Boise, ID
- Spanish
- English
- Organizational skills
14d
Garnishment Services Specialist I
PAYLOCITY CORPORATION —Meridian, ID
- $34,000 - $55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Specialist - Detention
Canyon County —Caldwell, ID
- $18 an hour
- Weekends as needed
- English
- Research
- Office
Quick Apply
Customer and Sales Service Specialist- Boise, ID
Simplot —Boise, ID
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
17h
Customer Specialist
LPLC —Boise, ID
- $18 - $21 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Paid time off
Quick Apply
Seasonal Customer Support Specialist
Red Aspen —Meridian, ID
- $18 an hour
- Seasonal
- Computer literacy
- Writing skills
- High school diploma or GED
12d
Real Estate Customer Care Specialist
Idaho Leads, LLC —Eagle, ID
- $20 - $30 an hour
- Weekends as needed
- Office
- Typing
- Communication skills
Quick Apply

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Customer Order Specialist

Central Garden & Pet -
Boise, ID

Quick Apply

Job Details

Full-time
7 days ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
401(k) 3% Match
Health insurance
Dental insurance
Flexible spending account
Work from home
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Referral program

Qualifications

Microsoft Excel
Microsoft Outlook

Full Job Description

Description

Work From Home positions available in the Boise, ID area. We are seeking a Customer Order Specialist to work in our Central Service Center. This position will play a key role for the Customer Order Team by driving standardization and efficiency of process. This role will provide excellent customer service and process customer orders within the Shared Services center.

This position is responsible for order entry processing and will utilize policies and procedures to consistently ensure an excellent customer experience. This position troubleshoots and resolves customer complaints and disputes and is responsible for assisting with continual process improvements and cost-effective delivery of services.

KEY RESPONSIBILITIES

Resolves customer inquiries by utilizing SAP and departmental resources
Develops and maintains documentation on all assigned customers/business units/locations
Researches and works across functional areas to identify and resolve order accuracy, product availability, and order timeliness
Processes standard orders received by customer or field sales (via telephone, fax, EDI, e-mail) including ensuring the invoicing of shipments in a timely and efficient manner
Processes EDI orders, resolving any errors on both the inbound order, and outbound subsequent documents
Communicates effectively with distribution facilities to ensure on-time shipment and delivery of customer orders, thus maintaining appropriate service levels
Works effectively and professionally with the customer and with internal functional areas, to include, but not limited to: Distribution, Credit, Accounts Receivable, Sales & Operations Planning
Delivers on defined operational goals and development plans, keeping Supervisor informed on progress, and ensures timely and accurate completion of work to goals.
Supports RE025 SOX Audit control with weekly performance of self- and partner- order audits
Performs other assigned tasks and duties necessary to support the Order Management team

QUALIFICATIONS

Consumer Products experience preferred
Experience working with EDI preferred
Experience working with enterprise systems such as SAP, Oracle, AS400, A+
Experience multi- tasking and resolving problems in a professional manner
Works well in an environment with firm deadlines; results oriented
Strong customer service and communication skills
Polite and positive phone demeanor
Strong written, verbal, interpersonal and analytical skills
Strong attention to detail, goal oriented
Proficient in Microsoft Outlook and Excel
Perform multiple tasks effectively; prioritize and respond with appropriate sense of urgency
Able to work both independently and as part of a team

MINIMUM EXPERIENCE & EDUCATION

3+ years of multi-product Customer Service experience and/or previous sales experience.
Experience working with large customer base and high volume of transactions
Experience working with Microsoft Office Products is necessary (Excel, Outlook)

WORKING CONDITIONS

Corporate office environment or home office with frequent use of phone and PC
New Employee training is held in the office. WFH is offered after training is complete

BENEFITS PACKAGE & EMPLOYEE PROGRAMS

Comprehensive Medical, Dental, and Vision Insurance
Free Life and Disability Insurance
Health and Dependent Care Flexible Spending Accounts
401k with 3% company match and annual employer discretionary contribution
Paid vacation, holidays and sick time
Employee Assistance Program
Access to thousands of free online courses
Discounts on cell phones, movie tickets, gym memberships, and more!
Education Assistance (both college degrees and professional certifications)
Referral Program with cash bonus
Access to on-demand pay
Paid parental leave

Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) is a leading consumer goods company in the pet and garden industries. Guided by the belief that home is central to life, the Company's purpose is to proudly nurture happy and healthy homes. For over 45 years, its innovative and trusted solutions have helped lawns grow greener, gardens bloom bigger, pets live healthier, and communities grow stronger. Central is home to a diversified portfolio of market-leading brands including Amdro®, Aqueon®, Best Bully Sticks®, Cadet®, C&S®, Farnam®, Ferry-Morse®, Kaytee®, Nylabone®, Pennington®, Sevin® and Zoёcon®. With fiscal 2025 net sales of $3.1 billion, Central has strong manufacturing and logistics capabilities supported by a passionate, entrepreneurial growth culture. The Company is headquartered in Walnut Creek, California, and employs over 6,000 people, primarily across North America. Visit www.central.com to learn more.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

#LI-RR1

Quick Apply

Refine Your Search

customer support specialist jobs in eagle, id

Customer Order Specialist

Membership & Enrollment Specialist - St. Luke's Health Plan

Call Center Support Specialist

Customer Support Specialist

Telehealth Specialist Transfer Center

Customer Service Specialist

Remote IT Operations Specialist

Refrigeration Technical Support Specialist

Client Service Specialist

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Customer Service Specialist - Assessor's Office

Customer Service Specialist II - Parks and Recreation

Client Support Specialist

Customer Support Specialist

Garnishment Services Specialist I

Customer Service Specialist - Detention

Customer and Sales Service Specialist- Boise, ID

Customer Specialist

Seasonal Customer Support Specialist

Real Estate Customer Care Specialist

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