Top 204 Technical account manager Jobs in Eagle, Id

Account Manager II
PAYLOCITY CORPORATION —Meridian, ID
- $26 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Sales Associate
Northwestern Concepts Inc —Boise, ID
- $800 - $1,200 a week
- Full-time
- Sales
- Marketing
- Customer service
- Paid time off
- Flexible schedule
Quick Apply
Client Success & Strategy Manager
CMIT Solutions of Meridian —Meridian, ID
- $30 - $45 an hour
- Part-time
- Mid-level
- Office
- Driver's License
- Travel reimbursement
- Mileage reimbursement
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16h
Account Manager, Film - M. Holland
Ravago Americas —Idaho
- $90,000 - $135,000 a year
- Remote
- Microsoft Outlook
- English
- Driver's License
- Paid parental leave
- Disability insurance
Quick Apply
8d
Technical Account Manager
Datablaze —Meridian, ID
- $25 - $40 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
2d
Software Technical Account Manager - Boise
Axon —Boise, ID
- Email
- SQL
- Analysis skills
- US work authorization
- Paid parental leave
- Health insurance
Quick Apply
10d
Help Desk Support
Fennemore Craig —Boise, ID
- $70,000 - $85,000 a year
- Overtime
- Background check
- 3 years
- Continuous improvement
- Profit sharing
- Wellness program
Quick Apply
IT Systems Administrator
Inteframe Components —Nampa, ID
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- SQL
- Health savings account
- Health insurance
Quick Apply
2d
Technology Business Analyst
Lamb Weston —Eagle, ID
- $78,520 - $117,790 a year
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Health savings account
- Employee stock purchase plan
IT - Project Manager
Woodgrain —Meridian, ID
- $75,000 - $115,000 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
Account Manager
MicroTech Systems, Inc. —Boise, ID
- Full-time
- Word processing
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Account Manager
ASML —Boise, ID
- Sales
- Master's degree
- Business Administration
Major Account Manager
Palo Alto Networks —Boise, ID
- $264,000 - $363,000 a year
- Mid-level
- Travel
- Reliable transportation
8d
Account Manager
Apex Water + Process Inc. —Boise, ID
- $80,000 - $110,000 a year
- Full-time
- Background check
- Microsoft Excel
- Engineering
- Health insurance
- Dental insurance
Service Delivery Manager - Enterprise, eero CS
Amazon.com Services LLC —Boise, ID
- $139,100 - $188,100 a year
- Full-time
- Recruiting
- Senior level
- Leadership
- AD&D insurance
- Health insurance
IT - Business Relationship Manager
Woodgrain —Meridian, ID
- $85,000 - $120,000 a year
- Full-time
- Computer Science
- Writing skills
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
Chat Service Representative
PAYLOCITY CORPORATION —Meridian, ID
- $23 - $28 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Senior Account Manager Hospital Sales
American Red Cross —Boise, ID
- $96,624 a year
- Full-time
- 7 years
- Hospital
- Driver's License
- Paid holidays
- Disability insurance
Desktop & Customer Support Tech (In Office) Meridian
BOISE CONSUMER COOPERATIVE INC —Meridian, ID
- $23.62 an hour
- Full-time
- 18 years or older
- Mid-level
- Office
6d
Technical Support Analyst II
Holland & Hart LLP —Boise, ID
- $26.82 - $47.07 an hour
- Part-time
- Hybrid work
- Research
- Mid-level
- Windows
- Wellness program
- AD&D insurance
Quick Apply

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Account Manager II

PAYLOCITY CORPORATION -
Meridian, ID

Quick Apply

Job Details

Full-time
$26 an hour

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Computer operation
Spreadsheets
Bachelor's degree
Productivity software
Technical Proficiency

Full Job Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview
The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships.

Responsibilities

Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.

Expectations

Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.
Optimizing Products – Being the product expert while being current on product releases and mandatory training.

Education and Experience

Required

Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles
Experience in customer service or previous client interfacing role
Strong computer skills, including Microsoft Office with proficiency in Excel
Strong written communication skills for business correspondence.
Strong team player with attention to detail
Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making

Preferred

Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME)
Experience in payroll and/or call center environment
CPP, FPC, APA, and/or SHRM-CP certified
Self-starter with the ability to handle multiple projects at once

Physical Requirements

Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [email protected]. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The base pay for this position is $26/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

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Refine Your Search

technical account manager jobs in eagle, id

Account Manager II

Sales Associate

Client Success & Strategy Manager

Account Manager, Film - M. Holland

Technical Account Manager

Software Technical Account Manager - Boise

Help Desk Support

IT Systems Administrator

Technology Business Analyst

IT - Project Manager

Account Manager

Account Manager

Major Account Manager

Account Manager

Service Delivery Manager - Enterprise, eero CS

IT - Business Relationship Manager

Chat Service Representative

Senior Account Manager Hospital Sales

Desktop & Customer Support Tech (In Office) Meridian

Technical Support Analyst II

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