Top 77 Customer service manager Jobs in Eagle Id

Customer Service Manager - Aerospace
Eaton —Boise, ID
- $112,000 - $130,000 a year
- Background check
- Marketing
- Mid-level
- Relocation assistance
- Retirement plan
Service Delivery Manager - Enterprise, eero CS
Amazon.com Services LLC —Boise, ID
- $139,100 - $188,100 a year
- Full-time
- Recruiting
- Senior level
- Leadership
- AD&D insurance
- Health insurance
Manager Client Services Ops- Enterprise
PAYLOCITY CORPORATION —Meridian, ID
- $74,600 - $115,000 a year
- Full-time
- Office
- Microsoft Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Lead Client Services Ops - Majors (West)
PAYLOCITY CORPORATION —Meridian, ID
- $59,600 - $85,100 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
PWM Client Services Team Leader
U.S. Bank National Association —Boise, ID
- $75,820 - $89,200 a year
- Full-time
- Bachelor's degree
- US work authorization
- Fair chance
- Paid holidays
- Disability insurance
2d
Business Service Manager
Gallagher —Eagle, ID
- $44,000 - $86,000 a year
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Health savings account
Senior Manager Client Services Ops, Enterprise - West
PAYLOCITY CORPORATION —Meridian, ID
- $98,000 - $140,000 a year
- Full-time
- 5 years
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Success and Renewals Manager
Ericsson —Boise, ID
- 8 hour shift
- Hybrid work
- Office
- 3 years
- Supervising experience
- Paid parental leave
- Health savings account
MRO Customer Service Manager
Western Aircraft —Boise, ID
- Full-time
- Background check
- Pass drug screening
- 3 years
- Wellness program
- Paid jury duty
Quick Apply
Sr. Mgr, Field Service
Lam Research —Boise, ID
- 6 years
- Bachelor's degree
- Experience equivalent to degree accepted
Pharmacy Benefit Management (PBM) Client Experience Manager
CVS Health —Boise, ID
- $46,988 - $122,400 a year
- Full-time
- 5 years
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
10d
Customer Care Manager - State Farm Agent Team Member
Eduardo Diaz Ponciano - State Farm Agent —Caldwell, ID
- $45,000 - $65,000 a year
- Full-time
- Bilingual
- Mid-level
- Office
- Paid time off
- Opportunities for advancement
Quick Apply
Sr. Account Manager
Clearwater Analytics, LLC —Boise, ID
- $85,000 - $120,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Team management
- Disability insurance
- Health insurance
Quick Apply
Senior Manager, Claims Workforce Management, Meritain TPA
CVS Health —Boise, ID
- $67,900 - $199,144 a year
- Full-time
- Hybrid work
- 7 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Service Delivery Manager
Clearwater Analytics, LLC —Boise, ID
- Full-time
- 5 years
- Business development
- Bachelor's degree
Quick Apply
11d
Account Manager
Clearwater Analytics, LLC —Boise, ID
- $74,000 - $96,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Team management
- Disability insurance
- Health insurance
Quick Apply
11d
Sr. Service Delivery Manager
Clearwater Analytics, LLC —Boise, ID
- Full-time
- 5 years
- Business development
- Bachelor's degree
Quick Apply
Client Servicing Team Lead
Clearwater Analytics, LLC —Boise, ID
- Full-time
- 7 years
- Salesforce
- Finance
- Opportunities for advancement
Quick Apply
4d
Warranty Manager
Renewal by Andersen of Washington —Meridian, ID
- $80,000 - $90,000 a year
- Full-time
- In-person
- Senior level
- Leadership
- AD&D insurance
- Paid holidays
Quick Apply
Customer Service - Self Storage Manager
Public Storage —Eagle, ID
- $16 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
10d

I want to receive the latest job alert for customer service manager in eagle id

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near eagle id

Client Services jobs in Meridian, ID

Customer Service Manager jobs in Caldwell, ID

Account Manager jobs in Boise, ID

Service Delivery Manager jobs in Boise, ID

Customer Service Manager jobs in Boise, ID

Senior Field Service Engineer jobs in Boise, ID

Customer Success Manager jobs in Boise, ID

Client Services jobs in San Francisco Bay Area, CA

Client Services jobs in Norfolk, VA

Client Services jobs in Atlanta, GA

Airport Services jobs in Brunswick, GA

Sharp Services jobs in Allentown, PA

Virtual Customer Service jobs in Michigan

Customer Service Manager jobs in Venice, FL

Customer Service Representative jobs in Rancho Cucamonga, CA

Customer Service Representative jobs in Hawaii

Customer Service Manager jobs in Mesa, AZ

Hospital Food Service jobs in Chicago, IL

Customer Service Manager jobs in Concord, NC

Customer Service Manager jobs in Romeoville, IL

Customer Service Manager - Aerospace

Eaton -
Boise, ID

Apply Now

Job Details

$112,000 - $130,000 a year

Benefits

Relocation assistance
Retirement plan

Qualifications

Customer communication
Managing teams in a customer support role
Bachelor's degree

Full Job Description

Eaton’s IS AER ITD Aerospace division is currently seeking a Customer Service Manager - Aerospace.

The expected annual salary range for this role is $112000 - $130,000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

** Relocation assistance is available for a qualified candidate currently residing in the USA.

What you’ll do:

The Customer Service Supervisor will manage the Customer Representatives’ team with the objective to maximize customer satisfaction and increase performances.

The Customer Service Supervisor will recommend staff actions including selection recommendations; coaching, propose disciplinary actions; perform employee performance appraisals; manage schedules and workload.

This position will also act as a Customer Representative, managing business interactions and relationships with customers. Achieve customer satisfaction, manage performance against customer requirements in accordance with contract. Serve as a primary communication internally and externally to fulfill contract obligations meeting quality, cost, and on-time delivery as well as additional growth opportunities and strengthen customer loyalty.

The primary goal is to maximize customer satisfaction by ensuring we meet our delivery commitments to the customer. This position will interface either with strategic customers, provide them with updates on quotes, purchase orders, deliveries, manage expedites and schedule changes, ensure the compliance to Terms and Conditions and monitor performances.

This includes working with sales, planning, supply chain, operations, and quality. All activities involve extensive interaction with customers and internal functions.

ESSENTIAL FUNCTIONS:

Customer Assignment:

A. Serve as the primary source of contact for assigned Customers related inquiries and represent the voice of the Customers.
B. Manage all aspects of the Customer relationship and daily interactions.
C. Support Order Management to ensure accurate and timely Order processing and returns.
D. Understand all executed contract terms for assigned Customers through collaboration with Contracts Team.
E. Monitor existing contracts for compliance relative to delivery requirements.
F. Develop and maintain Customer specific manuals, as well as key contractual elements.
G. Negotiate and manage changes in Customer demand to ensure accurate flow down in support of on-time delivery.
H. Follow up on quotes and monitoring quotes
I. Maintain knowledge and train others to navigate and manage Customer schedules and portals
J. Work closely with Accounts Receivable and Customers for quick resolution to contested invoices and deductions.
K. Know and apply all terms of Long-Term Agreements for assigned Customers. Develop and maintain Customer information documents for other team member’s use.
L. Work closely with operations and supply chain to ensure Customer On-Time Delivery
M. Proactively monitor Customer delivery schedules and track critical shortages. Team with Supply Chain Management and Operations to expedite urgent Customer needs.

Team Management:

A. Manage the Customer Service Representatives team.
B. Ensure compliance to Sales and Operations processes.
C. Implement and participate in rituals with key local interfaces (Planning Supply Chain, Quality, Sales, Finance …).
D. Update the work instructions as needed.
E. Ensure that Customer Service Representatives are adequately trained.

Qualifications:

Basic Qualifications:

Bachelor’s Degree from an accredited institution.
3 + years of experience in customer service, contract administration or related experience.
1 + years of experience managing a team.

Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.”

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee .

Legally authorized to work in the United States without company sponsorship now or in the future.

Preferred Qualifications:

Bachelor’s Degree in Business, Marketing preferred.

Previous experience supporting Manufacturing products / customers.

Work experience with SAP and/ or MFG Pro.

Work experience in a customer support role for technical products.
Experience with preparing quotes.
Proficiency or knowledge of ERP systems.
Prior experience with customer portals.

Ability to train others and work in a team-oriented environment.
Strong communication skills and interpersonal skills to support internal and external contacts within a multi-cultured environment.
Demonstrated experience working with MS Office software package.
Analytical skills and detail-orientation.
Ability to prioritize and execute multiple tasks in an efficient manner, and work on multiple projects simultaneously and independently.
Ability to work on time sensitive projects, meet critical deadlines, and deliver commitments in a calm and organized manner.
Customer service skills and aptitude.

Must be able to travel up to 10% of the time.

Skills:

Position Criteria:

Ability to train others and work in a team-oriented environment
Strong communication skills and interpersonal skills to support internal and external contacts within a multi-cultured environment
Demonstrated experience working with MS Office software package
Analytical skills and detail-orientation.
Ability to prioritize and execute multiple tasks in an efficient manner, and work on multiple projects simultaneously and independently
Ability to work on time sensitive projects, meet critical deadlines, and deliver commitments in a calm and organized manner
Must be able to travel up to 10% of the time
Customer service skills and aptitude

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Apply Now

Refine Your Search

customer service manager jobs in eagle id

Customer Service Manager - Aerospace

Service Delivery Manager - Enterprise, eero CS

Manager Client Services Ops- Enterprise

Lead Client Services Ops - Majors (West)

PWM Client Services Team Leader

Business Service Manager

Senior Manager Client Services Ops, Enterprise - West

Customer Success and Renewals Manager

MRO Customer Service Manager

Sr. Mgr, Field Service

Pharmacy Benefit Management (PBM) Client Experience Manager

Customer Care Manager - State Farm Agent Team Member

Sr. Account Manager

Senior Manager, Claims Workforce Management, Meritain TPA

Service Delivery Manager

Account Manager

Sr. Service Delivery Manager

Client Servicing Team Lead

Warranty Manager

Customer Service - Self Storage Manager

I want to receive the latest job alert for customer service manager in eagle id

Related Searches

Explore jobs in more locations

What you’ll do:

Qualifications:

Skills:

Job Seeker Tools

Employer Tools

Browse

Stay Connected