Top 68 Desktop support Jobs in Eagle Id

IT OPS & SUPPORT TECHNICIAN
State of Idaho —Boise, ID
- $22 - $27 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
9d
Technical Product Support - EdTech
Securly —Boise, ID
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
2d
Desktop Support
ATC —Boise, ID
- Contract
- Background check
- Microsoft Excel
- Research
IT Support Specialist
Clearwater Analytics, LLC —Boise, ID
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
11d
Desktop Administrator I
Plexus —Nampa, ID
- $51,800 - $77,800 a year
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Desktop Support Technician I - Boise, ID
American Credit Acceptance —Meridian, ID
- Weekends as needed
- Research
- Office
- Windows
Quick Apply
9d
IT Support Specialist
The Franklin Group Inc —Boise, ID
- ERP systems
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
IT Support Specialist - Nampa
Terry Reilly Health Services —Nampa, ID
- Full-time
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
4d
IT TECH SUPPORT SPECIALIST II
College of Western Idaho —Nampa, ID
- $23.38 - $29.22 an hour
- Full-time
- Laboratory
- Classroom
- Mid-level
10d
Help Desk Technician
KELLEY CREATE —Boise, ID
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
Technical Support Analyst
CBH Homes —Meridian, ID
- Full-time
- Google Workspace
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
2d
Field Support Technician
West Ada School District —Meridian, ID
- $22.10 - $23.46 an hour
- Full-time
- Classroom
- Computer literacy
- Writing skills
4d
IT Service Desk Admin III
Truckstop —Boise, ID
- $69,800 a year
- Full-time
- Computer science
- Computer Science
- Salesforce
Quick Apply
Refrigeration Technical Support Specialist
EKS Thermal Systems —Caldwell, ID
- $90,000 - $100,000 a year
- Full-time
- 5 years
- In-person
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Chat Service Representative
PAYLOCITY CORPORATION —Meridian, ID
- $23 - $28 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Desktop Support - Boise, ID
Software Technology Inc —Boise, ID
- Microsoft Outlook
- Writing skills
- Mid-level
Quick Apply
Help Desk/Information Systems Specialist – Microsoft 365 & User Support
Miller Nash Graham & Dunn —Boise, ID
- Online Application
- Mid-level
IT Support
ATC —Boise, ID
- Contract
- Microsoft Outlook
- Writing skills
- Mid-level
Level I Support Technician
MicroTech Systems, Inc. —Boise, ID
- Full-time
- 1 year
- Entry level
- Paid holidays
- Health insurance
IT Field Resource
Cascadia Services, LLC —Eagle, ID
- From $65,000 a year
- Weekends as needed
- Azure
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply

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desktop support jobs near eagle id

IT OPS & SUPPORT TECHNICIAN

State of Idaho -
Boise, ID

Apply Now

Job Details

Full-time
$22 - $27 an hour
9 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Parental leave
Vision insurance
Retirement plan

Qualifications

Telecommunications network troubleshooting
Desktop computer repair
Authentication
Computer operation
Streaming video systems operation
Mobile device support
Microsoft Outlook
Enterprise software
Software implementation
Hardware maintenance
Application deployment
Printer (troubleshooting support)
Software installation
Network infrastructure
User training (technical support)
Email configuration (technical support)
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Azure AD
Networking equipment (troubleshooting support)
Technical customer support for office equipment
AV system troubleshooting
MFA
UEM
Voice over internet protocol (VoIP) configuration
Application Maintenance
Video conferences (communication methods)
VPN management

Full Job Description

State of Idaho Career Opportunity

Applications will be accepted through 11:59 PM MST on the posting end date.

IT Operations & Support Technician

The State of Idaho Controller's Office is an equal opportunity employer. This position is exempt from state classified service, and the rules of the Division of Human Resources and the Idaho Personnel Commission. This is an at-will position.

KEY RESPONSIBILITIES

The Idaho State Controller’s Office is looking for an IT Operations and Support Technician to join our team. The ideal candidate will be supporting the user-level technical components of a small to medium office environment and primarily providing technical support to all users as a member of a support team. The ideal candidate should have excellent problem solving and communication skills, flexibility and adaptability, and the ability to work under pressure. This role is dependent on real-time teamwork, in person mentoring and in-person collaboration to problem solve and provide customer service in real time.

This is a career level position. Incumbents focus on the processes and administration of business workstations and user-level hardware and services. They can identify and resolve complex operational problems and provide first-tier technical support to internal staff.

Essential Job Functions:

Provides a wide range of technical assistance to system users; installs software, hardware, and cabling, including non-standard configurations; manages day-to-day aspects of network connectivity and user productivity.

Upgrades workstation hardware and software to latest stable versions.

Maintains the IT Asset Inventory system and physical storage .

Supports and trains users on enterprise VOIP Phone system, conference room AV and video conferencing technology.

Supports and trains users on enterprise printing.

Supports technology and connectivity of statewide training classes.

Supports the existing SCO workstation infrastructure concurrently with the implementation and support of the future SCO infrastructure.

In-person (and in office) collaboration with team members to problem solve and provide customer service in real time is essential to this position.

Additional Functions:

Contributes to the positive performance of the Division of Computer Services and the State Controller’s office.

Demonstrates timely and consistent attendance.

This is an in-office position.

Any additional duties as assigned by State Controller or his/her designee.

Minimum Qualifications:

Experience operating and supporting Windows 11 in a hybrid work environment, including some Microsoft Intune experience.

Experience installing, configuring and supporting the following applications on Windows workstations and mobile devices.

o Microsoft Office365/Entra

o Microsoft Outlook email o Cisco Secure Endpoint VPN Client

o DUO Multi Factor Authentication o Enterprise IM

A good understanding of enterprise OS deployment technologies.

A good understanding of printer technology.

A good understanding of video and audio streaming, formats, and technology.

Excellent communication and documentation skills.

Ability and Social skills needed to work in a team setting to assist and train end users.

VOIP Phone system experience.

Good knowledge of computer trends, software, capabilities, and terminology; computer hardware and software installation and troubleshooting.

Experience working with network systems, evaluating and resolving computer, system, and user problems including compatibility conflicts, application operations, hardware malfunctions, and telecommunications problems; installing and maintaining computer hardware, software, and peripherals in the network and/or multi-platform environment; providing one-to-one IT training.

Knowledgeable of relevant operating systems, network protocols, and standard applications, as well as end-user support service, servers, networks, and workstations. Incumbents have an in-depth understanding of hardware, peripherals, devices, and software applications to independently install, maintain, and troubleshoot hardware/software and resolve the majority of user and system problems.

Position is primarily 1st shift (8:00 AM to 5:00 PM, Monday thru Friday). However, some weekend and after-hours support may be required.

Benefits:

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.

Apply Now

Refine Your Search

desktop support jobs in eagle id

IT OPS & SUPPORT TECHNICIAN

Technical Product Support - EdTech

Desktop Support

IT Support Specialist

Desktop Administrator I

Desktop Support Technician I - Boise, ID

IT Support Specialist

IT Support Specialist - Nampa

IT TECH SUPPORT SPECIALIST II

Help Desk Technician

Technical Support Analyst

Field Support Technician

IT Service Desk Admin III

Refrigeration Technical Support Specialist

Chat Service Representative

Desktop Support - Boise, ID

Help Desk/Information Systems Specialist – Microsoft 365 & User Support

IT Support

Level I Support Technician

IT Field Resource

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