Top 715 Customer service representative Jobs in Eagle Mountain Tx

Customer Service Representative
Circle U Foods, Inc. —Fort Worth, TX
- $18 - $20 an hour
- Full-time
- Background check
- 18 years or older
- Spanish
- Disability insurance
- Health insurance
Call Center Agent/Customer Service
Pediatric Eye Specialists, LLP —Fort Worth, TX
- $17.81 - $18.94 an hour
- Full-time
- Bilingual
- Background check
- Spanish
- Paid holidays
- Health insurance
Quick Apply
Onsite Customer Support Representative
A-Gas Americas —Rhome, TX
- From $23 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
11d
Remote Healthcare Customer Service Representative - Bilingual
Alorica —Texas
- Full-time
- Remote
- Bilingual
- Residential
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
2d
Financial Customer Service Representative
Insight Global —Roanoke, TX
- $27.20 - $33.50 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- 401(k)
Quick Apply
11d
Patient Access Call Center Specialist - ARC
JPS Health Network —Azle, TX
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
Contact Center Representative
Tri-County Electric Cooperative —Azle, TX
- Full-time
- Bilingual
- Ability to walk for extended periods
- High school diploma or GED
Quick Apply
Customer Service Representative I
CorVel Corporation —Fort Worth, TX
- $13.94 - $21.48 an hour
- Full-time
- Remote
- Writing skills
- High school diploma or GED
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Call Center Member Support - Full-Time
EECU —Fort Worth, TX
- Full-time
- Hybrid work
- Bilingual
- High school diploma or GED
- US work authorization
Quick Apply
Customer Service Representative/Call Center
SuiteMate Staffing Solutions —Arlington, TX
- $17 an hour
- PRN
- Mid-level
- 2 years
- Communication skills
- Flexible schedule
Quick Apply
Call Center Advocate
Texas Trust Credit Union —Arlington, TX
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
Customer Service Representative
Time Manufacturing Company —Westlake, TX
- $22 - $24 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid holidays
- Dental insurance
Quick Apply
Customer Service Representative (Fort Worth)
Texas Workforce Commission —Fort Worth, TX
- $3,127.54 a month
- Online Application
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- 401(k)
Service Appointment Coordinator (Call Center Rep)-Mercedes-Benz Grapevine
Avondale Group —Grapevine, TX
- High school diploma or GED
- In-person
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
Estates Hotline Specialist
Charles Schwab —Westlake, TX
- $26.92 - $40.87 an hour
- Hybrid work
- Office
- Finance
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan
10d
Customer Relations Representative - State Farm Agent Team Member
Steven Barber - State Farm Agent —Fort Worth, TX
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Service Manager, Airport Customer Care - DFW
American Airlines —Dallas/Fort Worth International Airport, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
2d
Call Center Representative NRH
MAP —North Richland Hills, TX
- From $17 an hour
- Weekends as needed
- Computer literacy
- No experience needed
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Service Specialist
D&M Auto Leasing —Fort Worth, TX
- $18 - $21 an hour
- Full-time
- Bilingual
- Clean driving record
- Microsoft Outlook
Quick Apply
Warehouse Customer Service Representative
GEODIS Logistics, LLC —Fort Worth, TX
- $22.86 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Disability insurance
Quick Apply

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Customer Service Representative

Circle U Foods, Inc. -
Fort Worth, TX

Apply Now

Job Details

Full-time
$18 - $20 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Microsoft Excel
Customer relationship building
Microsoft Outlook
High school diploma or GED
Managing clients in a customer support role
Documentation tools
Conflict management
Cross-functional communication

Full Job Description

About Circle U Foods, Inc.

At Circle U Foods, we’re passionate about delivering high-quality products and outstanding service. Our mission is simple: exceed expectations through innovation, efficiency, and a commitment to food safety.

We’re proud of our inclusive culture that celebrates diversity and empowers our team to thrive. We strive to create an environment that drives accountability and continuous improvement.

With a focus on safety, transparency, and ethical practices, we partner with our customers and stakeholders to build lasting value. Circle U Foods is more than a business—we’re a family dedicated to making a positive impact in our industry and community.

Job Summary: The Customer Service Representative serves as the primary point of contact for customers, ensuring proactive communication and an exceptional customer experience. This role partners closely with Operations, Production, Quality, Inventory Control, Shipping & Receiving, Purchasing, and Accounting to coordinate customer requirements, manage order fulfillment, resolve issues, and ensure customer expectations are met from order receipt through delivery. The ideal candidate is highly organized, detail-oriented, customer-focused, and able to manage multiple priorities in a fast-paced food manufacturing environment.

Key Responsibilities:

Customer Account Management

· Serve as the primary point of contact for assigned customers, building and maintaining positive working relationships through consistent communication, responsiveness, and follow-through.

· Maintain a high level of professionalism while delivering exceptional customer service.

· Foster strong customer relationships by providing timely updates, managing expectations, and ensuring an overall positive customer experience.

Order Management

· Review, coordinate, and manage customer orders throughout the fulfillment process to ensure accuracy, timely communication, and successful delivery.

· Review customer orders for discrepancies and coordinate changes with the appropriate internal departments.

· Process order modifications, cancellations, and special customer requests while communicating operational impacts as needed.

· Coordinate with Production and Operations to ensure customer requirements and delivery deadlines are met.

Customer Communication

· Respond promptly to customer inquiries via phone, email, or other communication platforms.

· Provide accurate information regarding products, order status, shipping schedules, lead times, and delivery expectations.

· Proactively communicate order changes, delays, inventory constraints, or other issues that may impact customer expectations.

Issue Resolution

· Investigate and resolve customer concerns related to orders, product quality, shipping, or service by collaborating with internal departments.

· Take ownership of customer issues from initial report through final resolution while keeping customers informed throughout the process.

· Escalate complex customer concerns to management when appropriate.

Cross-Functional Collaboration

· Work closely with Production, Quality, Inventory Control, Shipping & Receiving, Purchasing, Operations, and Accounting to coordinate customer requirements and ensure accurate order fulfillment.

· Collaborate across departments to resolve discrepancies, minimize delays, and support efficient operations.

· Communicate customer priorities and operational challenges effectively to internal teams.

Product Knowledge

· Develop and maintain a strong working knowledge of company products, packaging options, manufacturing capabilities, and customer requirements.

· Utilize product knowledge to accurately answer customer questions and provide appropriate solutions.

Transportation Coordination

· Coordinate inbound and outbound transportation with internal logistics personnel and external carriers.

· Schedule pickups and deliveries to meet customer timelines and operational requirements.

· Monitor shipments, communicate transportation updates, and assist in resolving transportation-related issues.

Inventory and Product Availability

· Communicate product availability, lead times, and inventory constraints to customers.

· Coordinate with Operations to provide realistic delivery expectations and communicate any changes promptly.

Documentation

· Maintain accurate records of customer interactions, order documentation, shipping information, transportation schedules, and customer communications.

· Ensure documentation is complete, accurate, and maintained in accordance with company procedures.

· Track customer issues and resolutions to support continuous improvement efforts.

Continuous Improvement and Performance Support

· Identify recurring customer concerns or process improvement opportunities and communicate recommendations to management.

· Assist in monitoring customer service performance metrics, including order accuracy, response times, on-time delivery, and customer satisfaction.

· Support continuous improvement initiatives that enhance operational efficiency and customer satisfaction.

Education and/or Work Experience Requirements:

· Education: High school diploma or equivalent required.

· Experience: Minimum of two (2) years of customer service experience, preferably within a manufacturing or food production environment. Experience in logistics or transportation coordination is preferred.

· Strong verbal, written, and interpersonal communication skills.

· Excellent customer service and relationship-building skills.

· Strong organizational skills with exceptional attention to detail.

· Ability to prioritize multiple tasks and manage competing priorities in a fast-paced manufacturing environment.

· Strong problem-solving, critical thinking, and conflict resolution skills.

· Proficiency using customer order management software, transportation scheduling tools, and Microsoft Office applications, including Outlook, Excel, and Word.

· Ability to work independently while collaborating effectively within a cross-functional team environment.

· Bilingual (English/Spanish) preferred.

Physical Requirements and Working Conditions:

Work is primarily performed in an office environment located within an active manufacturing facility.

· Ability to sit for extended periods while working at a desk and computer.

· Frequent use of a computer, keyboard, mouse, telephone, and other standard office equipment.

· Ability to read information from computer screens, reports, forms, and other business documents.

· Frequent verbal communication with employees, visitors, vendors, and other stakeholders in person and by phone.

· Ability to stand and walk for short periods during the workday.

· Occasional lifting, carrying, pushing, or pulling of office materials and supplies weighing up to 30 pounds.

· Occasional exposure to a manufacturing environment, including varying temperatures, machinery noise, dust, odors, and food production activities.

· Ability to perform the essential functions of the position with or without reasonable accommodation.

Other Duties:

· Follow food safety and quality protocols.

· Follow GMPs (Good Manufacturing Practices), housekeeping and safe work practices.

· Other duties as assigned.

Benefits:

Circle U Foods offers a benefits package that includes:

· Company paid employee-only health (HMO), dental, vision, and life insurance. A PPO health plan is offered with a cost share.

· Voluntary insurance plans for short-term disability coverage, Accident, Hospital and Critical Illness.

· Additional voluntary life insurance policy available

· Accrued Paid Time Off: 0-5 years, 2 weeks; 5-10 years, 3 weeks; 10+ years 4 weeks

Equal Opportunity Employer
Circle U Foods, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Conditions of Employment

· Eligibility to Work: Applicants must be legally authorized to work in the United States and provide appropriate documentation to complete the I-9 verification process.

· Age Requirement: Applicants must be at least 18 years of age.

· Transportation Requirement: Applicants must have reliable transportation to and from work to meet job attendance and punctuality requirements.

· Pre-Employment Screening: Candidates must successfully pass a background check and drug test.

The pay range for this role is:
18 - 20 USD per hour(Corporate Office)

Pay: $18.00 - $20.00 per hour

Apply Now

Refine Your Search

customer service representative jobs in eagle mountain tx

Customer Service Representative

Call Center Agent/Customer Service

Onsite Customer Support Representative

Remote Healthcare Customer Service Representative - Bilingual

Financial Customer Service Representative

Patient Access Call Center Specialist - ARC

Contact Center Representative

Customer Service Representative I

Call Center Member Support - Full-Time

Customer Service Representative/Call Center

Call Center Advocate

Customer Service Representative

Customer Service Representative (Fort Worth)

Service Appointment Coordinator (Call Center Rep)-Mercedes-Benz Grapevine

Estates Hotline Specialist

Customer Relations Representative - State Farm Agent Team Member

Customer Service Manager, Airport Customer Care - DFW

Call Center Representative NRH

Customer Service Specialist

Warehouse Customer Service Representative

I want to receive the latest job alert for customer service representative in eagle mountain tx

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