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Community Relationship Manager

Lakeland -
Eagle Point, OR

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Job Details

Full-time
$65,000 - $70,000 a year
6 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer inquiry handling

Full Job Description

Community Relationship Manager

Passionate about helping seniors and their families? We’re seeking a relationship-driven Sales Manager to guide families to a vibrant senior living community and make a meaningful impact every day.

Key Responsibilities

Responsible for providing the highest level of customer service including building inquiry base, initiate and carry out marketing calls by contacting discharge planners, social service workers, and other community professionals in the surrounding community area, and performing purposeful follow up.
Visits and conducts presentations at doctors' offices, senior centers, clinics, and organizations for seniors distributing sales and collateral literature representing assigned community.
Conducts home visits, offering an overview of the services, lifestyle, convenience, and benefits of the community.
Follows the company's sales process, guidelines, and philosophy.
Completes appropriate database documentation, paperwork, and keeps executive director and department heads up to date on outreach plan, internal and external events.
Represents the community in welcoming prospective residents, family members, referral sources and the public in a positive, helpful, and caring manner demonstrating community mission and philosophy.
Maintains accurate database records in Bluestep of professional referral sources.
Prepares and distributes marketing reports in a timely and accurate manner as needed.
Completes competitive analysis and every six (6) months or more often as requested.
Attends business and community events where referral sources are in attendance.

Qualifications & Skills

If payor source is Medicaid must ensure approval in writing from a caseworker prior to admission.
Works with the clinical team to ensure that physician orders and evaluations are completed prior to admissions.
Works with the business office to ensure that a contract signing meeting is set up prior to admission.
For Memory Care Communities ensures that all prospective admissions have a diagnosis of Dementia and is assigned a POA or Guardian prior to admission or evaluation being scheduled.
Performance Guidelines/Goals
Average 10-20 sales outreach drop ins weekly- may use all managers to meet goal
Average 4-6 scheduled outreach meetings monthly
Average 8-12 home visits monthly – may use all managers to meet goal

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Employee Assistance Program
401(k)
Life Insurance
Paid Time Off

Quick Apply

Refine Your Search

community manager jobs in eagle point, or

Community Relationship Manager

Senior Residential Property Manager

Community Manager / Maintenance

Property Management Individual

Affordable Housing Regional Manager - Southern Oregon

Sales ManagerCommunity Relations - Bonaventure of Medford

Director of Community Partnerships & Rural Expansion

Assistant Manager - 5599

Property Manager (General Maintenance Knowledge)

Manager of Self-Storage

Assistant Property Manager

Assistant Manager I

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Community Relationship Manager

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