Description:
Responsible for meeting key park metrics, including occupancy and revenue targets, and overseeing on-site operations of a mobile home and RV community in compliance with federal, state, and local laws and organizational policies and standards. Must manage and maintain the park with care while consistently modeling the organization’s purpose, values, and standards.
ESSENTIAL FUNCTIONS
Community Leader Duties/Responsibilities:
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Sustain and increase occupancy through marketing and showing available homes and spaces within the park.
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Maintain communication with prospective residents throughout the application process.
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Prepare and review lease documents to ensure accuracy and completeness.
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Attend to all park calls consistently and professionally, and be available to take emergency calls outside of established office hours.
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Communicate daily with management, promptly disclosing issues and recommending solutions.
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Ensure timely revenue collection, maintaining collection rates above 97%, with strong attention to detail when processing payments in the property management system.
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Read and record utility meter usage to prepare accurate resident billing.
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Exercise financial responsibility when acquiring on-site materials and using company funds.
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Engage regularly with residents and plan community events to foster strong relationships; maintain positive relationships with vendors and team members.
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Prepare, deliver, and document resident notices in a timely and legally compliant manner.
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Conduct regular park walks to ensure compliance with company standards and report compliance levels weekly to management.
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Perform all assigned duties in accordance with Fair Housing regulations.
Community Maintenance Leader Duties/Responsibilities:
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Engage regularly with residents and maintain positive relationships with team members, residents, and vendors.
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Maintain tools and equipment in good working condition and keep maintenance areas clean and organized.
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Safely operate power tools and equipment as required.
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Perform groundskeeping duties, including mowing, weeding, brush removal, and snow, leaf, and debris removal.
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Perform basic plumbing tasks, including clearing drains and repairing minor leaks.
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Install appliances such as ovens, ranges, washers, dryers, and dishwashers.
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Perform touch-up painting and repaint buildings, cabinets, or rooms as needed.
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Replace light bulbs, fixtures, and perform other minor electrical tasks.
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Clean homes in preparation for sale or occupancy.
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Clean and maintain common areas, including laundry rooms, bathrooms, and clubhouses.
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Assist with loading and unloading trucks and moving furniture as needed.
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Maintain community curb appeal by keeping exterior areas clean and well maintained.
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Safely perform outdoor physical duties for extended periods in various weather conditions.
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Submit expense reports in a timely manner.
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Maintain a safe working environment by following all safety and emergency procedures, and adhering to OSHA-established PPE and compliance regulations.
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Other duties as assigned.
Core Competencies & Required Skills/Abilities:
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Self-Motivator – Works independently, resolves problems with minimal supervision, and demonstrates strong attention to detail.
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Tactful Communication – Communicates clearly and professionally, both verbally and in writing, to ensure accurate understanding.
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Flexibility – Adapts effectively to fast-paced and changing environments.
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Time and Project Management – Demonstrates the ability to prioritize tasks, stay organized, and meet deadlines consistently.
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Critical Thinking and Decision Making – Uses logic and reasoning to evaluate options and select appropriate solutions.
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Technologically Savvy – Proficient with Microsoft Office Suite and able to navigate smartphone applications.
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Results-Driven Executor – Uses organized processes to complete projects efficiently and consistently exceeds expectations.
Values Alignment:
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Excellence – Completes tasks with strong attention to detail while adhering to established timelines.
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Team – Communicates regularly with and supports the team while building strong working relationships with managers, coworkers, and corporate personnel.
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Accountability – Takes ownership of responsibilities and proactively develops solutions when challenges arise.
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Integrity – Maintains confidentiality, avoids conflicts of interest, and acts ethically at all times.
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Respect – Communicates courteously, listens actively, and maintains professionalism in all interactions.
Requirements:
EDUCATION and EXPERIENCE
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High School Diploma or GED.
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2+ years of property management or related experience.
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2+ years of maintenance experience.
Pay and Benefits
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$20-32/hour DOE
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Eligibility for Quarterly Bonus (Ranges $0-$750, depending on park performance)
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40-Hr Workweek
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Employee referral program
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Paid Time Off*
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Paid Sick Leave*
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401(k) with employer match*
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Benefits*
*Waiting period may apply*
EQUAL OPPORTUNITY EMPLOYER
Monte Christo Communities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
