Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Personal & Professional Calendar Management
Manage personal calendars, appointments, birthdays, anniversaries, special events, and family commitments.
Manage the CEO’s work calendar, scheduling meetings & resolving conflicts as they arise.
Coordinate schedules among family members and personal service providers.
Ensure important dates and obligations are planned and executed seamlessly.
Personal Travel Coordination
Arrange personal and family travel, including vacations, holidays, transportation, accommodations, passports, and travel documentation.
Prepare comprehensive travel itineraries.
Monitor travel plans and resolve issues as they arise.
Household Operations Management
Oversee day-to-day household operations and logistics.
Coordinate household vendors, contractors, service providers, and maintenance projects.
Manage household systems and ensure operational efficiency.
Personal Financial Administration
Assist with management of household budgets and recurring expenses.
Coordinate bill payments, memberships, subscriptions, and reimbursements.
Organize and maintain financial records and personal documentation.
Personal Correspondence & Communications
Draft personal correspondence, invitations, thank-you notes, holiday communications, and family-related communications.
Coordinate communications with advisors, schools, medical providers, attorneys, accountants, and other personal contacts.
Event & Lifestyle Management
Organize family gatherings, celebrations, parties, and special occasions.
Coordinate memberships, club activities, social engagements, and charitable commitments.
Manage gift purchasing and gift-giving initiatives throughout the year.
Family & Personal Administration
Maintain important family records, licenses, registrations, memberships, and passports.
Organize personal databases, contact lists, and digital records.
Coordinate appointments related to healthcare, wellness, education, and professional services.
Research & Special Projects
Research products, services, travel options, vendors, schools, and major personal purchases.
Support personal business ventures, real estate activities, and special family projects.
Coordinate transitions such as relocations, school enrollments, and household changes.
Philanthropic & Community Activities
Support charitable initiatives, volunteer commitments, and philanthropic efforts.
Coordinate donations, sponsorships, and community engagement activities.
Proactive Personal Support
Anticipate family and household needs before they arise.
Resolve personal matters independently and with minimal direction.
Handle urgent requests and changing priorities with discretion and efficiency.
Core Competencies
Absolute Confidentiality
Relationship Management
Household Operations
Anticipation & Proactive Support
Financial Administration
Event Coordination
Attention to Detail
Resourcefulness/Problem Solving
Professional Judgment
Flexibility & Adaptability
Location
Education and Requirements
Bachelor’s Degree preferred (or high school diploma and 5+ years experience)
2+ years experience in administrative support, house management, and/or personal assistant roles
Personal car and current driver’s license required.
Exceptional organizational and multitasking abilities.
Experience managing household operations and complex personal logistics.
Strong communication and interpersonal skills.
High level of discretion when handling confidential personal information.
Ability to work independently and anticipate needs proactively.
Spanish Language proficiency strongly preferred.
Position Benefits
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health Day
Calm subscription for all employees
