Top 22 Guest service agent Jobs in Easley Sc

Guest Service Agent
AC Greenville —Greenville, SC
- English
- Hotel
- High school diploma or GED
Quick Apply
Guest Services Representative Fairfield Inn & Suites Piedmont,SC
Hotel Equities —Piedmont, SC
- $14.00 - $14.50 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Hotel Front Desk Agent
Aloft by Marriott —Greenville, SC
- Full-time
- Computer literacy
- Basic math
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
3d
Front Desk Agent 3pm-11pm
Holiday Inn Express - Greenville Downtown —Greenville, SC
- From $13.50 an hour
- Part-time
- Customer service
- Hotel
- US work authorization
- Employee discount
Quick Apply
10d
Front Desk Agent
Crescent Hotels & Resorts LLC —Greenville, SC
- Part-time
- Research
- Hotel
- Negotiation
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Guest Service Agent/Night Audit
Fairfield Inn Greenville Airport —Greenville, SC
- $15 - $17 an hour
- Full-time
- Hotel
- In-person
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
Front Desk Agent
Grand Bohemian Lodge Greenville —Greenville, SC
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
The Abernathy —Clemson, SC
- $15 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
Front Desk Agent
Marriott Greenville —Greenville, SC
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Quick Apply
4d
Front Desk Associate (part-time)
Comfort Suites Greenville —Greenville, SC
- $13 - $15 an hour
- Full-time
- Bilingual
- Hospitality
- Customer service
- Employee discount
- Professional development assistance
Quick Apply
14d
Front Desk Supervisor
DoubleTree Greenville —Greenville, SC
- Full-time
- Background check
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
12d
Front Desk Agent
Inn at Clemson Days Inn —Clemson, SC
- From $11 an hour
- Part-time
- Hospitality
- Hotel
- Conflict management
Quick Apply
1d
Hotel Front Desk Agent
Kash Hotels —Greenville, SC
- $10 - $12 an hour
- Full-time
- Hotel
- Organizational skills
- In-person
Quick Apply
4d
Front Desk Agent
Hampton by Hilton Simpsonville —Simpsonville, SC
- From $12 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Front Desk Agent/Night Auditor
Fairfield Inn & Suites —Anderson, SC
- $12 - $13 an hour
- Part-time
- Hotel
- Fair chance
- In-person
- Paid time off
- Employee discount
Quick Apply
7d
Night Auditor (Part Time)
DoubleTree Greenville —Greenville, SC
- Part-time
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Bellperson
Grand Bohemian Lodge Greenville —Greenville, SC
- Full-time
- Hotel
- High school diploma or GED
- Driver's License

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11d
Guest Service Agent, Full-Time
Holiday Inn Columbus Downtown —Columbus, OH
The hotel operates 24/7/365 and as such this position will require the flexibility to work a variety of shifts to include nights, weekends and holidays..
From $15 an hour
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12d

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guest service agent jobs near easley sc

Guest Service Agent

AC Greenville
Greenville, SC

Quick Apply

Job Details

Qualifications

English

Full Job Description

Job Purpose

The beautiful new AC Hotel by Marriott Greenville Downtown is seeking a Guest Service Agent. The primary purpose of the Guest Service Agent is to greet and serve guests in a professional, gracious manner. Register guests; provide prompt and courteous service to the guest throughout their stay, resolve guest problems, close guest accounts upon check out and offer fond farewell to guests.

Essential Job Functions

Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action.
Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible, and ensure that staff does the same. Maintain and provide accurate information on and promote hotel facilities.
Maintain cash bank per accounting guidelines. Comply with all accounting procedures.
Maintain effective communication within Front Office and related departments, and with all hotel departments. Stay aware of issues relating to front office and general hotel operations. Attend meetings as scheduled. Apprise management of any concerns or suggestions.
Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.
Understand and operate front office telephone, computer systems, and equipment such as ten key adding machine, facsimile machines, etc.
Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate, provide key folder containing guest room key (and club key if applicable), certificate and coupons as appropriate. Close out guest accounts at time of check out. Properly file and retrieve registration cards.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance assigned cash bank. Post charges to guest rooms and house accounts using the computer. Process payments per established procedures.
Promptly answer the telephone using positive, pleasant tone of voice and following the established verbiage. Input messages into the computer. Retrieve messages and communicate the content of messages to guests.
Listen to and promptly act to resolve guest problems and complaints. Authorize revenue allowances to remedy problems only after other alternative solutions have failed and appropriately document the solution/remedy. Apprise management of all guest complaints/problems; including those that have been resolved.

Experience/Education

High school diploma or general education degree or equivalent combination of education and experience required. Must speak, read, and understand English.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment

Experience

Preferred

1 - 2 years: Hotel front office customer service experience.

Education

Preferred

High School or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

guest service agent jobs in easley sc

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