Top 13404 Client services manager Jobs in East Hanover Nj

Head of People & Operations
Confidential —Glen Ridge, NJ
- $110,000 - $125,000 a year
- Email
- Hybrid work
- Office
- Bachelor's degree
- Human resources
- Health insurance
- Dental insurance
Quick Apply
Property Manager
First Mile Capital —Summit, NJ
- $130,000 - $135,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Client Success Manager
Versatex —Parsippany-Troy Hills, NJ
- Full-time
- Hybrid work
- Analysis skills
- Construction experience
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Entry Level Assistant Manager
North Jersey Concepts —Livingston, NJ
- $58,000 - $70,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
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4d
Project Manager, Meeting & Event Planner
Focus Medical Communications —East Hanover, NJ
- From $72,000 a year
- Weekends as needed
- Social media management
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Enterprise Client Success Manager
Accordant —Florham Park, NJ
- $115,000 - $120,000 a year
- Full-time
- Remote
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
General Manager - Hilton Short Hills
Hilton Short Hills —Short Hills, NJ
- $215,000 a year
- Sales
- Hotel
- Continuous improvement
Quick Apply
eDiscovery Client Services Manager
Epiq Systems, Inc. —New York, NY
- $130,000 - $145,000 a year
- Weekends as needed
- Remote
- Recruiting
- Fair chance
- Business Administration
Client Implementation Manager - Cash Management
Barclays —Whippany, NJ
- $140,000 - $175,000 a year
- Office
- Senior level
- Negotiation
- Health insurance
- Dental insurance
Office Manager
Barnes & Thornburg LLP —Morristown, NJ
- $125,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
7d
Client Services Account Manager
Steris —Newark, NJ
- $93,000 - $100,000 a year
- Full-time
- Hospital
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Manager - Customer Success
Doceree —Short Hills, NJ
- Full-time
- Hybrid work
- 3 years
- Continuous improvement
- Senior level
- Paid parental leave
- Health insurance
3d
Client Service Officer II – Family Office Services Team
Peapack Private Bank & Trust —Morristown, NJ
- $72,653 - $98,816 a year
- 5 years
- Mid-level
- Office
- Employee stock purchase plan
- Health insurance
8d
Client Program Manager- MCL & MGF
Maersk —Florham Park, NJ
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- Office
- 3 years
Client Logistics Manager
Collectors —Landing, NJ
- $125,307 - $147,420 a year
- Email
- Hybrid work
- Mid-level
- Office
- US work authorization
- Commuter assistance
- Paid holidays
Sage Intacct Implementation Manager
Accordant —Florham Park, NJ
- $125,000 - $150,000 a year
- Full-time
- Remote
- Senior level
Quick Apply
FAAS-Global Treasury Services-Kyriba-Senior
EY —New York, NY
- $97,300 - $202,600 a year
- CPA
- Office
- 3 years
- Paid holidays
- Health insurance
3d
Tax Manager - Financial Services Organization - State & Local Tax, Income Tax
EY —New York, NY
- $105,100 - $218,900 a year
- CPA
- 5 years
- Writing skills
- Paid holidays
- Health insurance
Tax Senior - EY Foundry - Strategy Senior - New York City
EY —New York, NY
- $97,300 - $202,600 a year
- Microsoft Excel
- Analysis skills
- Senior level
- Paid holidays
- Health insurance
Tax Senior Manager - EY Foundry - Group Product Senior Manager - New York City
EY —New York, NY
- $168,400 - $437,100 a year
- 8 years
- Bachelor's degree
- Product management
- Paid holidays
- Health insurance

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Head of People & Operations

Confidential
Glen Ridge, NJ

Quick Apply

Job Details

Full-time
$110,000 - $125,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule

Qualifications

HR technology strategy
Managing human resources teams
Organization design
Employee grievance management
Team leadership
Employee engagement program (employee development activity)
HR legal compliance
Employee retention
Leadership development
Operations
Data integrity and documentation
Bachelor's degree
Technology management
Human resources
Recruiting
Payroll systems (technically supported)
Leadership development programs
Employment law in talent management
Job evaluation for salary planning
Office management
Employee engagement
Onboarding process management
Employee relations strategy
Employee record maintenance
Strategic thinking in HR leadership

Full Job Description

Head of People & Operations

Location: NYC metro area (Northern NJ & NYC; Hybrid 2 - 3 days per week on site)

Schedule: Full time, Monday – Friday

Compensation: $110,000 - $125,000 base with eligibility for a discretionary annual bonus

About the Role

A boutique professional services firm is hiring a senior HR and operations leader to own three interconnected areas: people strategy, day-to-day business operations, and internal systems and technology. The right candidate is equally comfortable setting long-range strategy and rolling up their sleeves to execute, and is energized by the chance to leave a lasting mark on an organization entering a new phase of growth.

Working directly with the firm's principal and leadership team, this person will build the people and operational foundation that allows a talented staff to thrive, while keeping the business running smoothly behind the scenes through smarter processes, better tools, and continuous improvement.

We're looking for someone highly organized, self-directed, and collaborative, who thrives in a fast-moving environment with colleagues across multiple generations. Genuine curiosity about new technology, including practical applications of AI in the workplace, is essential.

This is a rare chance to shape how a respected, growing firm operates from the inside. You'll have real autonomy, a seat at the leadership table, and a direct hand in creating a workplace people want to build careers in.

What You'll Do

People & Talent

Own recruiting end to end, from sourcing through offer
Build a best-in-class onboarding program with structured check-ins across a new hire's first three months
Run performance review cycles, goal setting, career pathing, and feedback programs
Serve as a coach and sounding board for managers on employee relations and workplace issues
Run exit interviews, spot patterns, and propose ways to improve retention and engagement
Support leadership on succession planning

Learning & Development

Own the annual training and professional growth strategy
Organize internal learning programs and leadership development efforts

Culture & Employee Experience

Foster a workplace where strong performers feel supported and want to stay long term
Model and reinforce firm values; nurture an inclusive, high-trust, high-performing culture
Plan company-wide gatherings, offsites, and staff events throughout the year
Run engagement surveys, interpret the results, and turn findings into action
Build and maintain recognition programs and culture initiatives

HR Administration & Compliance

Administer benefits and core HR operations
Run twice-yearly compensation benchmarking
Keep the firm compliant with all applicable employment laws at every level of government
Maintain complete, accurate personnel records and HR documentation
Draft and manage offer letters and employment/contractor agreements
Keep the employee handbook and HR policies current
Coordinate with external partners: employment counsel, payroll, benefits brokers, accountants, and other advisors

Organizational Planning & Leadership

Advise leadership on org design, team structures, staffing plans, and resourcing
Build dashboards and report regularly on people and operations metrics
Launch initiatives that improve manager effectiveness, engagement, and organizational performance
Act as a trusted thought partner to the firm's principal and senior team

Business Operations

Continuously improve internal workflows, SOPs, and business processes as the firm scales
Manage office operations, facilities, vendors, and general administration
Own the systems and technology side of employee onboarding and offboarding
Identify and roll out technology and AI tools that make the firm more efficient and productive

What You Bring

10+ years of progressive HR / people operations experience, including 5+ years in a senior leadership seat with ownership of the full HR function
Bachelor's degree required, preferably in human resources, business administration, organizational psychology, or a related field; master's degree (MBA, MSHR, MSOD, or similar) strongly preferred
SHRM-SCP or SPHR certification required (or SHRM-CP/PHR with active progress toward senior certification)
3+ years running business operations and/or office management
Deep, hands-on experience across the full employee lifecycle: recruiting, onboarding, performance management, employee relations, L&D, engagement, and benefits
Demonstrated experience independently managing complex employee relations matters, including investigations, disciplinary actions, accommodations, leaves of absence, and terminations with minimal reliance on outside counsel
Expert working knowledge of federal and multi-state employment law (including FLSA, FMLA, ADA, and state-specific requirements) and a track record of keeping a multi-jurisdiction employer compliant
Experience designing and administering compensation structures, including salary banding, incentive plans, and pay equity analysis
Proven ability to select, implement, and administer HRIS and payroll platforms, and to own HR data integrity and reporting
Experience leading organizational change, such as restructurings, leadership transitions, or rapid growth while maintaining trust and morale
The range to think strategically and still execute personally
Sound judgment, discretion, and strong interpersonal and communication skills, including the ability to influence senior stakeholders and deliver difficult messages
Background supporting a growing professional services organization (agency, consultancy, or similar client-service environment)
A builder's mindset: a track record of creating infrastructure, streamlining processes, and putting scalable systems in place
Comfort with data, using metrics to inform workforce and operational decisions

What We Offer

Fully employer-paid medical, dental, and vision coverage for employees
401(k) with employer match
Competitive salary with annual bonus potential
Generous PTO, including seasonal early-release days and an extended year-end break
Hybrid flexibility that balances remote work with in-person collaboration
Investment in your growth: memberships, conferences, training, and continuing education
A clear path to advancement and increased compensation for top performers
Regular team events, celebrations, and social gatherings
Opportunities to contribute to meaningful pro bono work for community organizations
A low-bureaucracy environment with direct access to leadership and the ability to make a visible impact

How to Apply

Send your resume and a brief cover letter to [email protected]. Please include “Hands-on Head of HR” in the email subject line.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

Pay: $110,000.00 - $125,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Vision insurance

Application Question(s):

1. Do you have experience leading HR teams for small organizations (100 employees or less)?

Education:

Bachelor's (Required)

Experience:

Human resources: 10 years (Required)

Work Location: Hybrid remote in Glen Ridge, NJ

Quick Apply

Refine Your Search

client services manager jobs in east hanover nj

Head of People & Operations

Property Manager

Client Success Manager

Entry Level Assistant Manager

Project Manager, Meeting & Event Planner

Enterprise Client Success Manager

General Manager - Hilton Short Hills

eDiscovery Client Services Manager

Client Implementation Manager - Cash Management

Office Manager

Client Services Account Manager

Manager - Customer Success

Client Service Officer II – Family Office Services Team

Client Program Manager- MCL & MGF

Client Logistics Manager

Sage Intacct Implementation Manager

FAAS-Global Treasury Services-Kyriba-Senior

Tax Manager - Financial Services Organization - State & Local Tax, Income Tax

Tax Senior - EY Foundry - Strategy Senior - New York City

Tax Senior Manager - EY Foundry - Group Product Senior Manager - New York City

I want to receive the latest job alert for client services manager in east hanover nj

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