Top 325 Customer service representative Jobs in East Haven Ct

Customer Services Representative
Regional Water Authority —New Haven, CT
- $25.85 an hour
- Weekends as needed
- High school diploma or GED
- Mentoring
- Communication skills
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1d
Part-Time Customer Services Rep
Regional Water Authority —New Haven, CT
- $25.85 an hour
- Part-time
- Office
- High school diploma or GED
- Mentoring
Quick Apply
1d
Customer Service Representative
Image Consulting Group —New Haven, CT
- $24.46 - $29.46 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
- Health insurance
- Paid time off
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4d
Customer Service Representative- Part Time Customer Service Representative/Call Center Rep (Remote)
Automated Health Systems —New Haven, CT
- $17 an hour
- Part-time
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Dental insurance
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2d
Insurance Customer Service Representative
AAA Northeast —Hamden, CT
- $23.00 - $27.25 an hour
- Full-time
- Remote
- Background check
- Research
- High school diploma or GED
- Wellness program
- Health insurance
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10d
Customer Service Agents
Herzog —New Haven, CT
- $23 an hour
- Background check
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
12d
Client Service Specialist
Osaic —Branford, CT
- $65,000 - $75,000 a year
- Full-time
- Basic math
- Mid-level
- Office
- Health insurance
- Dental insurance
9d
Client Success Representative (Remote)
Demand.com —Bridgeport, CT
- Remote
- Mid-level
- Communication skills
- Time management
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Patient Access Representative
Pediatric Healthcare Associates —Shelton, CT
- Full-time
- Computer literacy
- Medical office experience
- High school diploma or GED
- Health insurance
- Dental insurance
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Customer Service Associate I
Dollar Tree —East Haven, CT
- $17.00 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
Graybar Electric Company, Inc. —Wallingford, CT
- $24 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
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Part Time Customer Service Representative
Raymour and Flanigan —Orange, CT
- $18 - $20 an hour
- Part-time
- US work authorization
- Communication skills
- Entry level
- Store discount
- Profit sharing
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Service Representative I
Yale New Haven Health —New Haven, CT
- Part-time
- Microsoft Word
- Microsoft Excel
- Windows
Customer Service Rep 1 (Part Time)
Connecticut Water Service, Inc. —Clinton, CT
- $21.06 - $33.67 an hour
- Part-time
- Microsoft Outlook
- Mid-level
- Office
- 401(k)
Customer Service Representative
the cork shop —Branford, CT
- Part-time
- Entry level
Quick Apply
Customer Service Representative
TYCO Printing —New Haven, CT
- Part-time
- Entry level
Customer Service
Edible Arrangements —Hamden, CT
- From $17 an hour
- 8 hour shift
- Customer service
- Computer literacy
- High school diploma or GED
Quick Apply
3d
Customer Service Representative
Aquarion Water Company —Monroe, CT
- $24.75 an hour
- Overtime
- Hybrid work
- Bilingual
- Microsoft Outlook
- Pass drug screening
Client Service Associate
Stifel —Hamden, CT
- $44,000 - $65,800 a year
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
8d
Customer Care Representative
Advanced Radiology Consultants —Shelton, CT
- $19.50 - $21.00 an hour
- Monday to Friday
- HIPAA
- High school diploma or GED
- Organizational skills
- Profit sharing
- Health savings account
Quick Apply

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Customer Services Representative

Regional Water Authority -
New Haven, CT

Quick Apply

Job Details

Full-time
$25.85 an hour
1 day ago

Qualifications

Foreign language proficiency

Full Job Description

Our purpose is to make life better for people by delivering water for life. Our mission is to provide customer with high-quality water and services at a reasonable cost while promoting the preservation of watershed lands and aquifers. Our vision is to be an innovative water utility that sustains life, strengthens our communities and protects natural resources for future generations. Our STARS values are Service, Teamwork, Accountability, Respect and Safety.

About the RWA:
At the South-Central Connecticut Regional Water Authority (RWA), we provide more than just water—we deliver life-sustaining resources to nearly 430,000 consumers every day. As a not-for-profit public corporation driven by our commitment to excellence and community, we take pride in being responsible stewards of over 28,000 acres of land, ensuring the sustainability of our environment for future generations. Guided by the principles of Conscious Capitalism, we believe in the power of business to make a positive impact on the region we serve.

When you join the RWA, you have more than a job, you have a purpose and will become part of a team that values integrity, environmental stewardship, and community service. You’ll work with purpose, knowing that every drop of water we deliver makes a difference, and that our customers trust us to uphold the highest standards of reliability, sustainability, and care.

JOB SUMMARY:
Provides front-line customer support for utility services, including billing inquiries, account maintenance, and service coordination. Works collaboratively with internal departments to ensure timely and accurate resolution of customer issues.

Duties:

Respond to customer inquiries via phone, email, and other channels, ensuring prompt and courteous service.
Investigate and resolve billing discrepancies and account issues.
Process account updates including address changes, service transfers, and payment arrangements.
Coordinate with field staff to initiate and follow up on service orders.
Apply account adjustments and credits in accordance with company policy.
Review overdue accounts and administer collections, including setting up payment plans.
Provide general information on rates, assistance programs, and services.
Support office operations including receptionist, cashier, and messenger duties as needed.
Handle escalated customer issues with professionalism and empathy.
Facilitate the effective integration of new hires and current employees, by providing practical guidance, mentoring, and opportunities for call shadowing to ensure adherence to established procedures and quality standards.
Handle escalated customer issues with professionalism, empathy, and effective de-escalation strategies to ensure positive outcomes.

Working Conditions:

May be required to work flexible hours, including evenings or weekends.
Hybrid work may be available based on business needs.
Must have access to secure internet and a smartphone for system access when working remotely.
This position involves prolonged periods of sitting or standing while operating a computer and telephone set.
Follow designated work schedules and timekeeping procedures to support operational efficiency and meet performance standards.

Qualifications:

Bilingual proficiency required, with the ability to read, write, and speak fluently in English and Spanish to provide effective customer service.
Strong communication and problem-solving skills.
Ability to work in a fast-paced, customer-focused environment.
Familiarity with billing systems and multi-factor authentication preferred.
Empathy, patience, and a customer-first mindset.
Problem-solving and conflict resolution.
HS Diploma or equivalent.

South Central Connecticut Regional Water Authority (SCCRWA) will not discriminate or permit discrimination against any person or group of persons on the basis of race, color, religious creed, age, marital status, national origin, ancestry, sex, gender identity or expression, sexual orientation, intellectual disability, mental disability or physical disability including, but not limited to, blindness, (unless such disability, even with reasonable accommodation, prevents the applicant from being able to perform the work involved), or in any manner prohibited by the laws of the United States or of the State of Connecticut. Further SCCRWA will not retaliate against or condone retaliation against any person or group of persons who oppose actions, treatment or conduct that they believe to be discriminatory.

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Refine Your Search

customer service representative jobs in east haven ct

Customer Services Representative

Part-Time Customer Services Rep

Customer Service Representative

Customer Service Representative- Part Time Customer Service Representative/Call Center Rep (Remote)

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Customer Service Agents

Client Service Specialist

Client Success Representative (Remote)

Patient Access Representative

Customer Service Associate I

Customer Service Representative

Part Time Customer Service Representative

Service Representative I

Customer Service Rep 1 (Part Time)

Customer Service Representative

Customer Service Representative

Customer Service

Customer Service Representative

Client Service Associate

Customer Care Representative

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