Top 309 Customer care coordinator Jobs in East Orange Nj

Client Experience & Care Coordinator
Oliver's Nannies —Millburn, NJ
- $50,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid time off
Quick Apply
4d
Patient Advocate / Treatment coordinator for Dental Practice
Dental Care East Hanover —East Hanover, NJ
- $22 - $25 an hour
- Full-time
- Private practice
- Spanish
- Dental office
- Dental insurance
- 401(k)
Quick Apply
Customer Success & Enrollment Coordinator (NYC)
Kids in the Game —New York, NY
- $50,000 - $60,000 a year
- Weekends as needed
- Spanish
- Google Workspace
- Office
- Commuter assistance
- Health insurance
Quick Apply
Clinic Services Rep I
Rutgers University —Newark, NJ
- $28.47 an hour
- Full-time
- Microsoft Word
- Dental office
- Computer literacy
- Paid holidays
- Dental insurance
Customer Support Coordinator
Culinary Depot —Hackensack, NJ
- $25 - $33 an hour
- Full-time
- Office
- Continuous improvement
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Audiology Patient Care Coordinator
Associates of Otolaryngology of NJ —West Orange, NJ
- $20 - $25 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- Health insurance
- Paid time off
Quick Apply
Patient Care Coordinator - Dr. Gregory Kazarian
Hospital for Special Surgery —Paramus, NJ
- $26.65 - $40.87 an hour
- Full-time
- Microsoft Excel
- Typing
- Associate's degree
Referral Coordinator
Concentra —Secaucus, NJ
- $23.17 - $27.88 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- HIPAA
- Commuter assistance
- Disability insurance
9d
Customer Care Coordinator
Warehouse Labor —Edison, NJ
- $24 - $27 an hour
- Overtime
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
Helpline Coordinator
COMMUNITY SERVICE SOCIETY OF NEW YORK —New York, NY
- $75,196 a year
- Full-time
- Hybrid work
- Spanish
- Experience working with individuals with disabilities
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
FT Front Desk Coordinator
IVX Health —Paramus, NJ
- $25.00 - $27.50 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Clinic
- Continuing education credits
- Health savings account
Quick Apply
Office Support Floating Coordinator
Hospital for Special Surgery —Paramus, NJ
- $30.77 - $46.84 an hour
- Full-time
- Inventory management
- 5 years
- Computer literacy
- Travel reimbursement
10d
Care Coordinator - NYC
Atria Health and Research Institute —New York, NY
- $85,000 - $100,000 a year
- Weekends as needed
- 5 years
- Urgent Care
- HIPAA
- Health insurance
- 401(k) 4% Match
Quick Apply
Patient Services Coordinator
PT Solutions Physical Therapy —Montclair, NJ
- $20 - $22 a year
- Full-time
- Private practice
- Customer service
- HIPAA
- Paid time off
Quick Apply
12d
Patient Care Coordinator
Alliance Orthopedics —Bloomfield, NJ
- $45,000 - $55,000 a year
- Full-time
- Background check
- Customer service
- Bachelor of Science
Quick Apply
7d
Patient Care Coordinator - Dr. Matthew Abola
Hospital for Special Surgery —New York, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Patient Coordinator (Full Time)
Schweiger —Nutley, NJ
- $17 - $21 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Patient Care Coordinator- Peds
Hospital for Special Surgery —New York, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Placement & Utilization Support Coordinator
MJHS —New York, NY
- $41,000 - $45,000 a year
- Full-time
- Hybrid work
- Customer service
- Typing
- Communication skills
- Health insurance
- Dental insurance
Patient Care Coordinator - Dr. Robinson & Dr. King
Hospital for Special Surgery —Brooklyn, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED

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Client Experience & Care Coordinator

Oliver's Nannies -
Millburn, NJ

Quick Apply

Job Details

Full-time
$50,000 a year
4 days ago

Benefits

Paid time off

Qualifications

Microsoft Excel
Account development
Windows
Bachelor's degree
Attention to detail
Customer relationship management
Productivity software
Account management
Time management

Full Job Description

Create Exceptional Experiences. Build Lasting Relationships. Grow With Us.

At Oliver’s Nannies, we believe exceptional childcare begins with exceptional client care.

We provide highly personalized, in-home nanny and babysitting services to families throughout Essex, Morris, Union, and surrounding communities. Our clients trust us with one of the most important aspects of their lives—the care of their children—and we take that responsibility seriously.

As our company continues to grow, we are seeking a Client Experience & Care Coordinator to join our team.

This is not a traditional administrative role. We are looking for a polished, highly organized, relationship-driven professional who understands that every interaction is an opportunity to build trust, create confidence, and deliver an exceptional client experience.

The ideal candidate will bring a combination of high-touch customer service, sales instincts, operational excellence, and exceptional attention to detail.

You will work closely with Executive Management and play a critical role in the experience of both our existing families and prospective clients. This position offers the opportunity to grow into a leadership and management role within a rapidly expanding company.

The Opportunity

As a Client Experience & Care Coordinator, you will serve as a trusted point of contact for our families from their initial inquiry through the ongoing delivery of care.

You will build relationships with prospective clients, understand their unique childcare needs, guide them through our services, coordinate highly personalized nanny placements, and ensure that every detail of their experience is thoughtfully managed.

The successful candidate will be equally comfortable building rapport with a prospective client, managing a complex family schedule, solving an unexpected issue, and ensuring that no detail falls through the cracks.

What You'll DoClient Experience & Relationship Management

Serve as a primary point of contact for a portfolio of families, developing trusted and lasting relationships.
Deliver a consistently polished, responsive, and personalized client experience.
Conduct proactive client check-ins to ensure satisfaction and identify opportunities to enhance the family's experience.
Develop and maintain detailed, individualized care plans that reflect each family's unique preferences, routines, and expectations.
Anticipate client needs and proactively address potential concerns before they become issues.
Handle client concerns with professionalism, discretion, and sound judgment.
Build strong relationships with families, nannies, and internal team members.

Sales & Business Development

Respond to new family inquiries and serve as an initial ambassador for the Oliver's Nannies brand.
Conduct inquiry calls and consultation meetings with prospective clients to understand their childcare needs and determine the appropriate solution.
Confidently communicate the value of our services and guide prospective clients through the decision-making process.
Follow up thoughtfully and consistently with prospective families to move opportunities through the sales process.
Develop strong relationships that convert inquiries into long-term clients.
Identify opportunities to expand relationships with existing clients through additional services and care solutions.
Maintain accurate records and follow-up activity within company systems.

Care Coordination & Operations

Coordinate highly personalized nanny-family matches using our proprietary matching process.
Manage family and nanny schedules with exceptional attention to detail.
Attend initial family/nanny setup visits and ensure a seamless introduction to care.
Coordinate changes in care, schedule adjustments, backup care, and other evolving family needs.
Partner with nannies and internal team members to ensure continuity and consistency of care.
Manage urgent client needs with composure, efficiency, and professionalism.
Participate in an after-hours on-call rotation for urgent client matters and prospective family inquiries.

What We're Looking For

We are looking for someone who naturally operates at a high level of professionalism and service.

You may come from a background in:

High-end customer service
Sales or business development
Recruiting or talent placement
Client success or account management
Hospitality management
Professional services
Premium consumer services

Most importantly, you are someone who understands that the details matter.

You Are:

Highly detail-oriented: You notice the small things and understand that small details can have a big impact on a client's experience.
Naturally personable: You build genuine relationships and make people feel heard, valued, and cared for.
Sales-minded: You are comfortable asking questions, identifying needs, presenting solutions, following up, and confidently guiding prospective clients toward a decision.
Service-driven: You genuinely enjoy creating exceptional experiences for others.
Proactive: You don't wait to be told what needs to be done—you anticipate needs and take ownership.
Polished and professional: You communicate confidently and represent the company with maturity and discretion.
Highly organized: You can manage multiple families, schedules, conversations, and priorities without losing sight of the details.
Adaptable: You remain calm and solution-oriented when plans change or unexpected situations arise.
A strong communicator: You are comfortable communicating with clients by phone, email, text, and in person.
A team player: You enjoy collaborating with others while also being capable of working independently.
Driven to grow: You are looking for an opportunity to build a career, not simply fill a position.

Qualifications

Bachelor's degree required.
2+ years of professional experience required.
Previous customer service, client relations, sales, recruiting, hospitality, or other client-facing experience strongly preferred.
Exceptional verbal and written communication skills.
Strong organizational and time-management skills.
Excellent attention to detail.
Proficiency with Microsoft Word, Excel, and Windows.
Ability to learn and utilize proprietary systems and technology.
Clean driving record.
Successful completion of a background check.
Two professional references required.
Ability to participate in an after-hours on-call rotation.

Why Oliver's Nannies?

We are a growing company with an entrepreneurial environment where your ideas, initiative, and performance matter.

This role provides an opportunity to work closely with Executive Management, develop expertise across client experience, sales, and operations, and grow into increased responsibility and leadership as the company continues to expand.

If you are smart, polished, highly organized, naturally sales-oriented, and passionate about delivering an exceptional client experience, we want to meet you.

If you are ready to build something meaningful and grow with a company that values excellence, we look forward to hearing from you.

Pay: $50,000.00 per year

Benefits:

Paid time off

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in east orange nj

Client Experience & Care Coordinator

Patient Advocate / Treatment coordinator for Dental Practice

Customer Success & Enrollment Coordinator (NYC)

Clinic Services Rep I

Customer Support Coordinator

Audiology Patient Care Coordinator

Patient Care Coordinator - Dr. Gregory Kazarian

Referral Coordinator

Customer Care Coordinator

Helpline Coordinator

FT Front Desk Coordinator

Office Support Floating Coordinator

Care Coordinator - NYC

Patient Services Coordinator

Patient Care Coordinator

Patient Care Coordinator - Dr. Matthew Abola

Patient Coordinator (Full Time)

Patient Care Coordinator- Peds

Placement & Utilization Support Coordinator

Patient Care Coordinator - Dr. Robinson & Dr. King

I want to receive the latest job alert for customer care coordinator in east orange nj

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