Top 127 Guest service agent Jobs in East Point, Ga

Night Auditor
TownePlace Suite Fairburn —Fairburn, GA
- Overnight shift
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Fairfield Inn Atlanta —College Park, GA
- Full-time
- Hotel
- High school diploma or GED
- Experience equivalent to degree accepted
Quick Apply
Front Desk Agent
Sonesta Select Atlanta Airport North —Hapeville, GA
- $15 - $17 an hour
- Full-time
- Bilingual
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d
Front Desk Agent
TPG, Kimpton Overland Hotel Atlanta —Atlanta, GA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Representative / Front Desk Agent
Aloft by Marriott Atlanta at the Battery Atlanta —Atlanta, GA
- $16 - $17 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Conflict management
- Opportunities for advancement
Quick Apply
2d
Front Desk Agent
MCR Hotels —Atlanta, GA
- $16 - $19 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Residence Inn Decatur Emory —Decatur, GA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent - Full Time - Open Availability
The Connally Hotel Downtown Atlanta —Atlanta, GA
- Weekends as needed
- Bilingual
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Office Agent Overnight (Part-Time)
Loews Atlanta Hotel —Atlanta, GA
- Part-time
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent
Sonesta —Atlanta, GA
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
4d
Flexible Schedule Front Desk Agent
NFC Amenity Management —Atlanta, GA
- $17.25 an hour
- Part-time
- US work authorization
- Reliable transportation
- Entry level
- Paid training
- Disability insurance
Quick Apply
Front Desk Agent
Clarion Inn & Suites Atlanta Downtown —Atlanta, GA
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent
Hilton Garden Inn Buckhead —Atlanta, GA
- $16 - $17 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Hyatt Place Atlanta/Centennial Park —Atlanta, GA
- Weekends as needed
- 18 years or older
- Computer literacy
- Writing skills
Front Desk Agent PT
Kimpton Hotels & Restaurants —Atlanta, GA
- $17.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - Full Time
InterContinental —Atlanta, GA
- $17.75 an hour
- Full-time
- Sales
- Computer literacy
- Basic math
9d
Guest Service Agent
Homewood Suites Atlanta Buckhead —Atlanta, GA
- $15 an hour
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Concierge | Luxury Residential | Full-Time & Part-Time
Americas Hospitality Group —Atlanta, GA
- $15.50 - $17.00 an hour
- Part-time
- Residential
- In-person
- Entry level
- Opportunities for advancement
Quick Apply
Front Desk Agent
NFC Amenity Management —Atlanta, GA
- $17.25 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Lead Front Desk Agent
Marriott International, Inc —Atlanta, GA
- Full-time
- Mid-level
- Hotel
- High school diploma or GED

I want to receive the latest job alert for guest service agent in east point, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near east point, ga

Night Auditor

TownePlace Suite Fairburn -
Fairburn, GA

Quick Apply

Job Details

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Computer operation
Customer communication
Serving clients
Computer literacy
Copy machines
High school diploma or GED
Fax machines
Computer skills

Full Job Description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.

Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Night Auditor!

The Night Auditor works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue, providing optimum service and satisfaction to hotel/restaurant guests and visitors; showing individual performance effectiveness, and following proper security & liability measures to protect the assets of the hotel and the Company

BENEFITS:

Competitive Salary!
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
401k with employer MATCH!
Paid PTO!
Uniforms Provided for most positions!
Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS:

Balancing the accounts from day shift
Welcome guests upon their arrival and assign rooms
Manage front desk activity and handling guest check-ins and check-outs
Inform customers about payment methods and verify that I.D. and payments method match
Register guests collecting necessary information (like contact details and exact dates of their stay)
Ensuring customer satisfaction by scheduling wake-up-calls and other guest requests
Respond to guest complaints in a timely and professional manner
Creating invoices, bills and checks for vendors, employees and contractors
Managing and updating all official documentation pertaining to the role
Ensuring that all end-of-day activities have been successfully executed
Answering calls and queries related to potential booking
Provide information about our hotel, available rooms, rates and amenities
Communicate with hotel housekeeping staff to ensure all rooms are available to check into by check-in time in addition to all departures being gone by check-out time
Confirm group reservations and arrange personalized experiences for guests and event attendees such as wedding guests etc.
Maintain knowledge of standards and company policies
Completes the computerized audit function for the hotel at the end of the business day. This includes recording the daily financial transactions, e.g. telephone charges, food and beverage revenue, and posting credit card charges.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

Previous experience as a hotel Front Desk Agent preferred
Excellent communication and organizational skills.
Ability to understand, read, write and speak English and communicate with guests and Team Members of other departments.
Must be familiar with a computer operation
Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc.
Ability to apply commonsense understanding to carry out instructions given.
Ability to comply in standardized situations with only occasional or no variables.
Must have excellent customer service skills.
Must be disciplined, manage time well and able to work independently without supervision.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Must be capable of effectively using close vision, distance vision, and color vision.
Able to operate in mentally and physically stressful situations
Must be able to work the overnight hours beginning (10:00-11:00 pm) and maintain alertness and attentiveness for a minimum of eight (8) hours).

QUALIFICATION STANDARDS:

High school education or equivalent is required. Some college preferred.
Six (6) months related experience or training preferred.
Must be able to work in team environment, but will most often work independently on shift.

EEO Employer

Quick Apply

Refine Your Search

guest service agent jobs in east point, ga

Night Auditor

Guest Service Agent

Front Desk Agent

Front Desk Agent

Guest Service Representative / Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent - Full Time - Open Availability

Front Office Agent Overnight (Part-Time)

Guest Service Agent

Flexible Schedule Front Desk Agent

Front Desk Agent

Guest Service Agent

Front Desk Agent

Front Desk Agent PT

Front Desk Agent - Full Time

Guest Service Agent

Concierge | Luxury Residential | Full-Time & Part-Time

Front Desk Agent

Lead Front Desk Agent

I want to receive the latest job alert for guest service agent in east point, ga

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected