Top 149 Bilingual customer service associate Jobs in East Point Ga

Bilingual Resident Services Specialist - Sandy Springs, GA
Cortland —Atlanta, GA
- Extended hours
- Bilingual
- Microsoft Excel
- Microsoft Outlook
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Bilingual Resident Services Specialist - Sandy Springs, GA
Cortland —Atlanta, GA
- Extended hours
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
5d
Call Center Remote Customer Service Representative
VIMO INC —Atlanta, GA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
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Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Atlanta, GA
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
12d
Customer Support Services Specialist - Bilingual
TriNet —Atlanta, GA
- $21.01 - $29.03 an hour
- Full-time
- English
- Mid-level
- Typing
- Employee stock purchase plan
- Disability insurance
Customer Service Representative
Bulington/rex ga —Stockbridge, GA
- $22.20 - $26.74 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Office
- Flexible schedule
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Spanish Bilingual Remote Customer Service Representative
VIMO INC —Atlanta, GA
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Customer Experience Specialist – Bilingual English and Spanish - Atlanta, GA - Onsite
Delta Airlines —Atlanta, GA
- From $22.05 an hour
- 18 years or older
- Spanish
- High school
- Paid parental leave
- Paid holidays
6d
Bilingual Customer Service Representative (Remote GA)
Oscar Health —Atlanta, GA
- $20 - $21 an hour
- Google Workspace
- Writing skills
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
12d
Bilingual Service Center Specialist II
Cox Automotive —Atlanta, GA
- $20.10 - $30.10 an hour
- Full-time
- Spanish
- Oracle
- English
- Paid jury duty
- Paid holidays
Bilingual Customer Success (Mandarin/English) - Inbound Retention Specialist - Remote
Yelp —Atlanta, GA
- $55,000 a year
- Full-time
- Remote
- English
- Mid-level
- 3 years
- Employee stock purchase plan
- Paid holidays
9d
Customer Experience Specialist – Bilingual English and Portuguese - Atlanta, GA - Onsite
Delta Airlines —Atlanta, GA
- From $22.05 an hour
- 18 years or older
- High school
- Computer literacy
- Paid parental leave
- Paid holidays
6d
Bi-lingual Pharmacy Tech Support/Call Center Rep (Remote Work from Home)
IQVIA —Atlanta, GA
- $18 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Work from home
11d
Contact Center Rep I
ASSOCIATED CREDIT UNION —Peachtree Corners, GA
- $21.75 - $27.19 an hour
- Weekends as needed
- Microsoft Word
- Spanish
- Microsoft Outlook
Quick Apply
Bilingual Patient Service Associate (Remote)
Akumin —Decatur, GA
- Full-time
- Bilingual
- Computer literacy
- No high school diploma
Quick Apply
2d
Bilingual Client Experience Agent
Antonini & Cohen —Atlanta, GA
- $16 - $21 an hour
- Full-time
- Spanish
- English
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
12d
Call Center Representative - Tucker, GA
BEST FOOT FORWARD SOLUTION SERVICES LLC —Tucker, GA
- $18 an hour
- Full-time
- Background check
- Pass drug screening
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Bilingual Customer Service Agent (Spanish)
TBI AIRPORT MANAGEMENT INC. —Atlanta, GA
- $21 an hour
- Full-time
- Mid-level
- Communication skills
Customer Care Associate II - USABlueBook- Atlanta, GA
HD Supply —Atlanta, GA
- Full-time
- Spanish
- English
- Research
Bilingual WAH - GEORGIA ONLY - Call Center Representative
InfoCision Management Corp. —Georgia
- $15 an hour
- Night shift
- Remote
- Computer skills
- Communication skills
- Entry level
- Paid training
- Work from home

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Bilingual Resident Services Specialist - Sandy Springs, GA

Cortland -
Atlanta, GA

Quick Apply

Job Details

Qualifications

Customer communication
High school diploma or GED

Full Job Description

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.

Role Overview

As a Resident Services, Specialist within Cortland's centralized Contact Center, you will serve as the primary point of contact for our valued residents, ensuring every interaction reflects our commitment to exceptional service. In this role, you'll play a vital part in fostering strong resident relationships, resolving concerns promptly, and driving satisfaction and retention through service excellence. Success requires adaptability, empathy, and the ability to thrive in a fast-paced, dynamic environment.

Respond to incoming resident calls, emails, and chat inquiries with professionalism, clarity, and a solutions-oriented approach.
Maintain consistent, clear communication with multiple residents simultaneously, providing timely updates and guidance.
Address questions and concerns with empathy and patience, including de-escalating challenging situations when necessary.
Navigate multiple technology platforms, adapt quickly to evolving systems and processes, and stay organized while managing competing priorities in a high‑volume environment.
Collaborate effectively within a team environment to achieve shared goals.
Uphold Fair Housing practices and company standards at all times.

Qualifications

2+ years of experience delivering exceptional customer service, ideally in a service-driven or high-volume contact center environment; experience in the multifamily housing industry is strongly preferred
High school diploma or equivalent required
Demonstrated ability to handle confidential information with discretion and integrity
Exceptional time management, prioritization, and organizational skills to manage multiple tasks in a fast-paced environment
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with property management platforms such as Funnel, OneSite, and RealPage
Skilled in CRM tools and adept at navigating systems in a contact center environment
Exceptional attention to detail with the ability to accurately review applications, verify documentation, and maintain compliance while managing multiple tasks
Ability to adapt to changing priorities and maintain accuracy under pressure
Flexibility to work weekends and extended hours as business needs require

About Cortland

Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio.

Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people.

Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email [email protected]

Cortland is a drug-free workplace.

Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

California Applicant Privacy Notice
We collect personal information from all job applicants, including identifiers (e.g., name, contact details), professional or employment information (e.g., résumé, work history, qualifications), and education information. This information is used for recruiting, evaluating your candidacy, conducting interviews, and managing the application process.

California residents may request access to or deletion of their personal information by contacting us at [email protected]

GDPR Statement

When you apply to a job on this site, the personal data contained in your application will be collected by Cortland ("Controller"), which is located at 3424 Peachtree RD NE Suite 300 Atlanta, GA and can be contacted by emailing [email protected] because Controller wishes to evaluate your candidacy for employment at Controller. Your personal data was either obtained from publicly available sources (e.g. LinkedIn) or provided to Controller by someone who referred you for potential employment. Controller's data protection officer is Greg Shultz, who can be contacted at [email protected]. Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data has been shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data has been transferred to the United States. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer was subject to appropriate additional safeguards under [either the standard contractual clauses or the Privacy Shield]. You can obtain a copy of the standard contractual clauses by contacting us at [email protected]

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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Refine Your Search

bilingual customer service associate jobs in east point ga

Bilingual Resident Services Specialist - Sandy Springs, GA

Bilingual Resident Services Specialist - Sandy Springs, GA

Call Center Remote Customer Service Representative

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Customer Support Services Specialist - Bilingual

Customer Service Representative

Spanish Bilingual Remote Customer Service Representative

Customer Experience Specialist – Bilingual English and Spanish - Atlanta, GA - Onsite

Bilingual Customer Service Representative (Remote GA)

Bilingual Service Center Specialist II

Bilingual Customer Success (Mandarin/English) - Inbound Retention Specialist - Remote

Customer Experience Specialist – Bilingual English and Portuguese - Atlanta, GA - Onsite

Bi-lingual Pharmacy Tech Support/Call Center Rep (Remote Work from Home)

Contact Center Rep I

Bilingual Patient Service Associate (Remote)

Bilingual Client Experience Agent

Call Center Representative - Tucker, GA

Bilingual Customer Service Agent (Spanish)

Customer Care Associate II - USABlueBook- Atlanta, GA

Bilingual WAH - GEORGIA ONLY - Call Center Representative

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