Top 345 Front desk agent Jobs in East Point Ga

Guest Service Representative
DoubleTree by Hilton Hotel Atlanta Airport —Atlanta, GA
- $15 - $16 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
Flexible Schedule Front Desk Agent
NFC Amenity Management —Atlanta, GA
- $17.25 an hour
- Part-time
- US work authorization
- Reliable transportation
- Entry level
- Paid training
- Disability insurance
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9d
Front Desk Agent
NFC Amenity Management —Atlanta, GA
- $17.25 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
9d
Front Desk Agent
Sonesta Select Atlanta Airport North —Hapeville, GA
- $15 - $17 an hour
- Full-time
- Bilingual
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
5d
Front Office Admin/Title Clerk
National Powersports Auctions —East Point, GA
- Online Application
- Word processing
- Computer literacy
- Office
- Health savings account
- Paid holidays
Quick Apply
Guest Service Agent
Embassy Suites Centennial Olympic Park —Atlanta, GA
- Full-time
- Hotel
- Entry level
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Guest Service Agent
Fairfield Inn Atlanta —College Park, GA
- Full-time
- Hotel
- High school diploma or GED
- Experience equivalent to degree accepted
Quick Apply
Front Desk Agent/PBX
Hilton Atlanta Airport —Atlanta, GA
- Part-time
- Military
- Office
- Hotel
- Disability insurance
- Health insurance
Quick Apply
9d
Front Desk Agent
Hilton Garden Inn Atlanta —College Park, GA
- Part-time
- English
- Hotel
- High school diploma or GED
- Employee discount
- Gym membership
Quick Apply
Hotel Front Desk Agent
Home2 Suites by Hilton —Atlanta, GA
- Full-time
- Computer literacy
- Basic math
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
10d
Guest Service Agent
Hilton Garden Inn Buckhead —Atlanta, GA
- $16 - $17 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Front Desk Associate
Hotel Indigo Atlanta - Vinings Galleria —Atlanta, GA
- $17 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
11d
Hotel Front Desk Agent - PT
Doubletree by Hilton Atlanta Perimeter Dunwoody —Atlanta, GA
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Agent PT
Kimpton Hotels & Restaurants —Atlanta, GA
- $17.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Emory Conference Center Hotel —Atlanta, GA
- $17.00 - $17.90 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
5d
Front Desk Associate
FirstService Residential —Atlanta, GA
- $18 - $19 an hour
- Extended hours
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
TPG, Kimpton Overland Hotel Atlanta —Atlanta, GA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Coordinator
Axion Spine & Neurosurgery —College Park, GA
- Part-time
- Computer literacy
- HIPAA
- Administrative experience
Quick Apply
Front Desk Receptionist / Administrative Assistant
100 BLACK MEN OF AMERICA INC —Atlanta, GA
- $40,000 - $50,000 a year
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
Concierge | Luxury Residential | Full-Time & Part-Time
Americas Hospitality Group —Atlanta, GA
- $15.50 - $17.00 an hour
- Part-time
- Residential
- In-person
- Entry level
- Opportunities for advancement
Quick Apply
9d

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front desk agent jobs near east point ga

Guest Service Representative

DoubleTree by Hilton Hotel Atlanta Airport -
Atlanta, GA

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Job Details

Full-time
$15 - $16 an hour

Benefits

Paid holidays
401(k)
Paid time off
Employee discount

Qualifications

High school diploma or GED

Full Job Description

The smiling face of hospitality...front and center

What's in it for you…

Insurance enrollment available from DAY 1!
Paid time off available from DAY 1!
Holiday pay available from DAY 1!
401(k) enrollment after 30 days!
Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!

About this job...

Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

Welcome arriving guests and complete the hotel’s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
If applicable, maintain balance and security of house bank and accurately log all transactions.

Requirements...

Experience & Education:

2+ years of customer service experience, preferably in Hospitality or related industry
High School diploma or equivalency education certificate required

Communication:

Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace

Physical:

8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

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Concierge | Luxury Residential | Full-Time & Part-Time

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The smiling face of hospitality...front and center

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About First Hospitality…

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