Top 139 Guest service agent Jobs in East Point Ga

Guest Service Agent
Fairfield Inn Atlanta —College Park, GA
- Full-time
- Hotel
- High school diploma or GED
- Experience equivalent to degree accepted
Quick Apply
Front Desk Agent
TPG, Kimpton Overland Hotel Atlanta —Atlanta, GA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Emory Conference Center Hotel —Atlanta, GA
- $17.00 - $17.90 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
11d
Front Desk Agent
Sonesta Select Atlanta Airport North —Hapeville, GA
- $15 - $17 an hour
- Full-time
- Bilingual
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
11d
Front Desk Agent
MCR Hotels —Atlanta, GA
- $16 - $19 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Office Agent Overnight (Part-Time)
Loews Atlanta Hotel —Atlanta, GA
- Part-time
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Residence Inn Decatur Emory —Decatur, GA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
Hilton Garden Inn Buckhead —Atlanta, GA
- $16 - $17 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent - Full Time - Open Availability
The Connally Hotel Downtown Atlanta —Atlanta, GA
- Weekends as needed
- Bilingual
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Clarion Inn & Suites Atlanta Downtown —Atlanta, GA
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
14d
Front Desk Agent
Hyatt Place Atlanta/Centennial Park —Atlanta, GA
- Weekends as needed
- 18 years or older
- Computer literacy
- Writing skills
Guest Service Agent
Sonesta —Atlanta, GA
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
2d
Front Desk Agent - Full Time
InterContinental —Atlanta, GA
- $17.75 an hour
- Full-time
- Sales
- Computer literacy
- Basic math
7d
Flexible Schedule Front Desk Agent
NFC Amenity Management —Atlanta, GA
- $17.25 an hour
- Part-time
- US work authorization
- Reliable transportation
- Entry level
- Paid training
- Disability insurance
Quick Apply
Concierge | Luxury Residential | Full-Time & Part-Time
Americas Hospitality Group —Atlanta, GA
- $15.50 - $17.00 an hour
- Part-time
- Residential
- In-person
- Entry level
- Opportunities for advancement
Quick Apply
Guest Service Agent
Homewood Suites Atlanta Buckhead —Atlanta, GA
- $15 an hour
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Representative / Front Desk Agent
Aloft by Marriott Atlanta at the Battery Atlanta —Atlanta, GA
- $16 - $17 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Conflict management
- Opportunities for advancement
Quick Apply
11h
Front Desk Agent
NFC Amenity Management —Atlanta, GA
- $17.25 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Front Desk Agent PT
Kimpton Hotels & Restaurants —Atlanta, GA
- $17.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk (Opera Experience) (Flexible)
Apsilon Management Harvard Ave —College Park, GA
- Day shift
- Ability to walk for extended periods
- Computer literacy
- Basic math
Quick Apply

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guest service agent jobs near east point ga

Guest Service Agent

Fairfield Inn Atlanta
College Park, GA

Quick Apply

Job Details

Full-time

Qualifications

Hotel and accommodations payment processing
Hotel policy compliance
Phone communication
Greeting customers
Filing
Answering guest questions
Compliance with security regulations
High school diploma or GED
Hotel room assignment management
Fax machines
Hotel emergency procedures
Telephone systems
10 key typing
1 year
Hotel and accommodations guest complaints handling
Cash handling
Hotel safety procedures
Entry level
Cross-functional communication
Office phone management

Full Job Description

Job Purpose

Fairfield by Marriott Atlanta Airport South is seeking a Full-Time Front Desk/Guest Service Agent. The primary purpose of the Guest Service Agent is to greet and serve guests in a professional, gracious manner. Register guests; provide prompt and courteous service to the guest throughout their stay, resolve guest problems, close guest accounts upon check out and offer fond farewell to guests.

Essential Job Functions

Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action.
Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible, and ensure that staff does the same. Maintain and provide accurate information on and promote hotel facilities.
Maintain cash bank per accounting guidelines. Comply with all accounting procedures.
Maintain effective communication within Front Office and related departments, and with all hotel departments. Stay aware of issues relating to front office and general hotel operations. Attend meetings as scheduled. Apprise management of any concerns or suggestions.
Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.
Understand and operate front office telephone, computer systems, and equipment such as ten key adding machine, facsimile machines, etc.
Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate, provide key folder containing guest room key (and club key if applicable), certificate and coupons as appropriate. Close out guest accounts at time of check out. Properly file and retrieve registration cards.
Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Experience/Education

High school diploma or general education degree or equivalent combination of education and experience preferred.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Experience

Required

1 year(s): Previous experience as a Guest Service Agent for a brand hotel

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

guest service agent jobs in east point ga

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Guest Service Agent

Front Desk Agent - Full Time - Open Availability

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Front Desk Agent - Full Time

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Concierge | Luxury Residential | Full-Time & Part-Time

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Front Desk (Opera Experience) (Flexible)

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