Top 17 Customer support coordinator Jobs in Eatontown Nj

Client Services Coordinator
Walton Management Services, Inc/Quentelle, LLC —Middletown, NJ
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Customer service
- Paid training
- Paid holidays
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7d
Account Coordinator
Dart Appraisal —Sea Girt, NJ
- From $20 an hour
- Email
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health savings account
- Health insurance
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Account Support Coordinator
United Legwear Company LLC —Edison, NJ
- $60,000 - $70,000 a year
- Mid-level
- High school diploma or GED
- US work authorization
- Commuter assistance
- AD&D insurance
Client Service Coordinator / Office Administrator
James A Casella, CPA —Freehold, NJ
- $20 - $30 an hour
- Full-time
- Office
- Bachelor's degree
- US work authorization
- Health insurance
- Paid time off
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Client Care Coordinator
RICH GREEN LAWNS LLC —Wall, NJ
- $24 - $28 an hour
- Overtime
- Microsoft Excel
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply
1d
Service Coordinator/QuickBooks Specialist
CM-Mills LLC —Toms River, NJ
- $25 - $28 an hour
- Mid-level
- QuickBooks
- 2 years
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Service Coordinator
Hot Tub Central —Toms River, NJ
- From $25 an hour
- Email
- Office
- In-person
- Communication skills
- Paid time off
- Employee discount
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1d
Customer Success Coordinator Bilingual Spanish Speaking preferred
United Care ABA-New York —Brooklyn, NY
- $23 - $28 an hour
- Full-time
- Spanish
- Computer literacy
- Office
- Opportunities for advancement
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Service Coordinator QuickBooks Specialist HCS
Century Mechanical Holdings —Toms River, NJ
- $25 - $28 an hour
- Full-time
- Mid-level
- QuickBooks
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Care Coordinator
Centers Care Solutions —Staten Island, NY
- $19 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Quick Apply
Client Services Coordinator Brooklyn Office Bilingual Spanish speaking
United Care ABA-New York —Brooklyn, NY
- $23 - $28 an hour
- Full-time
- Spanish
- Computer literacy
- Office
- Opportunities for advancement
Quick Apply
Membership Coordinator (North Brooklyn YMCA)
North Brooklyn YMCA —Brooklyn, NY
- $20 - $25 an hour
- Online Application
- Hospitality
- Microsoft Excel
- Management
- Health insurance
- Paid time off
Medical Office Coordinator/Facilitator (Bilingual Cantonese)
True Care NY —Brooklyn, NY
- $20 - $22 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply

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Client Services Coordinator

Walton Management Services, Inc/Quentelle, LLC
Middletown, NJ

Quick Apply

Job Details

Full-time
$45,000 - $55,000 a year
7 days ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Work from home
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Paid sick time

Qualifications

Managing customer accounts
Microsoft Excel
Customer service
Spreadsheets
Research
Windows
Microsoft Office
High school diploma or GED
Managing clients in a customer support role
Cloud-based systems
Customer relationship management
Productivity software
Account management experience
Financial acumen

Full Job Description

Come work with the best and be a part of a successful, dynamic and growing business. Walton Management Services, now part of ValeU Group, Inc., is the largest independently owned provider of technology-driven solutions for businesses across all industries. Our Point-of-Hire Tax Credits, Verification-of-Employment and Unemployment Insurance Cost Reduction solutions are second-to-none. Our award-winning technology platform as well as our best practices are proven to automate and streamline our client’s user experience and deliver maximum results. Walton integrates with many best-in-class payroll, applicant tracking, and onboarding partners to simplify Point-of-Hire Tax Credits, requests to Verify Employment + Income and Unemployment Insurance claims.

We are looking to hire a Client Services Coordinator to join our team.

Client Services Coordinator Job Description and Duties:

The Client Services Coordinator is responsible for delivering exceptional service to our clients with every interaction, through active listening, thoughtful and honest communication and proactively implementing simple solutions that save our clients time and resources. This front-line support role is vital to the success of Walton and each assigned client. Our most successful Client Services Coordinators are viewed as partners by their assigned clients; instead of one more employee of another vendor. They do this by becoming trusted advisors to our clients by developing and maintaining lasting relationships and becoming subject matter experts.

The general duties of a Client Services Coordinator may vary frequently from day-to-day, but generally consist of managing the Work Opportunity Tax Credit program as well as other Point-of-Hire tax credits for an assigned book of business.

Additionally, our Client Services Coordinator will be responsible for:

· Building and maintaining solid working relationships with assigned clients through effective communication and collaboration among outside contacts as well as internal departments and peers

· Leading implementation projects for new clients as well as new integrations or setup changes for existing clients

· Ensuring timely receipt of all client deliverables promoting high client satisfaction and retention.

· Managing the consistency of client account information throughout all our internal systems

· Performing detailed quality assurance tests on any data provided from clients, such as payroll, employment verification, or screening surveys

· Researching a client’s business and industry trends to understand their unique needs to offer and implement suitable solutions that yield maximum results

· Analyzing, key metrics trends and developing/implementing proven strategies if/when client results and goals fall short

· Leading and delivering consultative quarterly and annual strategic client business reviews and follow-up with a clear, concise and compelling narrative

In addition to learning our internal software systems, the Client Services Coordinator needs to become familiar with the client’s HR and Applicant Tracking systems and workflows for guiding implementation, understanding client challenges, and deploying custom innovative solutions.

Education and Experience:

· High school diploma + 2 years of experience successfully managing clients in the professional services industry

· The ideal candidate must be skilled at managing many accounts using multiple cloud-based technology platforms. In addition, the candidate must be well-versed using Office 365 (Word, Excel, PowerPoint). Thus, effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines is essential.

· Having good business acumen (i.e. understand how our client works and makes money, including how this role impacts both Walton and our client’s ability to be profitable) is critical to being successful in this role.

· Possessing a commanding presence and having a sense of creativity and curiosity to consistently consider all options and not be governed by conventional thinking is also essential to thrive in this role.

· Excellent communication skills and the ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business, which may include the CEO, is also a crucial skill set the ideal candidate must possess.

· Candidates must demonstrate a sense of pride and ownership in their work. Client Services Coordinators are responsible for the success of their assigned book of business. Thus the ability to work independently and demonstrate the ability to exercise sound judgment is vital.

· Preference given to candidates who have proven success in remote employment environments.

· WOTC knowledge and consultative sales experience are big pluses.

Benefits

Competitive Medical, Dental, Vision Plans
Company sponsored Group Life Insurance with the option to add extra coverage
401K and Roth IRA options with company match
Competitive paid time off (PTO)
Paid sick leave, in accordance with applicable law
Paid company holidays (including early dismissal prior to select holidays)
Floating holiday(s) to be used as needed
Paid lunch break

Culture

Walton is an established and growing business, based in Middletown, NJ with offices across several states. Our employees are our number one priority simply because we believe that when our team members are well taken care of, they perform at their best, and deliver the maximum benefit for our clients. Although we enjoy a flexible work environment, accountability is central to our success, and each team member is expected to take full ownership of their work. We fully support and encourage creativity, curiosity, education and innovation.

Benefits:

401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Paid Training

Job Type: Full-time

Schedule: Monday to Friday either 8:00AM – 4:00PM EST or 9:00AM – 5:00PM EST

Location: Fully remote or Hybrid if within vicinity of our Corporate office in Middletown, NJ 07748

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance
Work from home

Education:

High school or equivalent (Required)

Experience:

Account management: 2 years (Preferred)
Microsoft Excel: 2 years (Required)
Microsoft Office: 2 years (Required)

Ability to Commute:

Middletown, NJ 07748 (Preferred)

Work Location: Hybrid remote in Middletown, NJ 07748

Quick Apply

Refine Your Search

customer support coordinator jobs in eatontown nj

Client Services Coordinator

Account Coordinator

Account Support Coordinator

Client Service Coordinator / Office Administrator

Client Care Coordinator

Service Coordinator/QuickBooks Specialist

Service Coordinator

Customer Success Coordinator Bilingual Spanish Speaking preferred

Service Coordinator QuickBooks Specialist HCS

Care Coordinator

Client Services Coordinator Brooklyn Office Bilingual Spanish speaking

Membership Coordinator (North Brooklyn YMCA)

Medical Office Coordinator/Facilitator (Bilingual Cantonese)

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