Top 98 Member service representative Jobs in Eau Claire, Wi

Member Service Representative
Royal Credit Union —Eau Claire, WI
- $20.05 - $22.46 an hour
- Full-time
- Hybrid work
- Research
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
8d
Member and Provider Services Representative
Group Health Cooperative of Eau Claire —Altoona, WI
- Email
- Research
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Overnight Member Service Representative
Planet Fitness —Eau Claire, WI
- $15 an hour
- Overnight shift
- 18 years or older
- Computer literacy
- High school diploma or GED
- 401(k)
- Opportunities for advancement
Quick Apply
Member Services Representative II
WESTconsin Credit Union —Chippewa Falls, WI
- Computer literacy
- High school diploma or GED
- Financial services
- Paid holidays
- Loan repayment program
1d
Customer Service Representative
Big Rivers Insurance / Division of Apex Insurance Group of WI, LLC —Menomonie, WI
- $42,000 - $60,000 a year
- Full-time
- Computer literacy
- Office
- Typing
- Health insurance
- Dental insurance
Quick Apply
9d
Refrigeration Specialist
Gustave A Larson Company —Eau Claire, WI
- Full-time
- Customer service
- 5 years
- Office
Quick Apply
Outside Sales Representative (No Sales Experience Necessary)
Platinum Supplemental Insurance —Wisconsin
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative
Platinum Supplemental Insurance —Wisconsin
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative (Training Provided)
Platinum Supplemental Insurance —Wisconsin
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Benefits Representative
AMBA —Eau Claire, WI
- $65,000 - $90,000 a year
- Full-time
- Mid-level
- Leadership
- Communication skills
- Retirement plan
Sales Associate - Eau Claire
Goodwill NCW Jobs —Eau Claire, WI
- Weekends as needed
- Computer literacy
- Merchandising
- English
Quick Apply
Customer Service Representative
U-Haul —Eau Claire, WI
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
13d
Collections Representative
Marine Credit Union —Eau Claire, WI
- Full-time
- Research
- Office
- Bachelor's degree
Quick Apply
Team Member
Circle K —Eau Claire, WI
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
6d
Sports Medicine Associate Sales Representative (Hudson, WI)
Smith & Nephew —Eau Claire, WI
- Full-time
- Mid-level
- Bachelor's degree
- Operating room
- Health savings account
- Paid holidays
Teller
SECURITY FINANCIAL BANK —Bloomer, WI
- Full-time
- Ability to walk for extended periods
- Computer literacy
- High school diploma or GED
- Paid training
- Paid time off
Quick Apply
5d
Production Associate - Eau Claire
Goodwill NCW Jobs —Eau Claire, WI
- Part-time
- 18 years or older
- Customer service
- Computer literacy
Quick Apply
Administrative Assistant
Lutheran Social Services of WI & Upper MI —Eau Claire, WI
- $18 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Mileage reimbursement
- Paid holidays
Quick Apply
Customer Service Representative - Commercial/Personal Lines
Spectrum Insurance Group LLC —Eau Claire, WI
- Full-time
- Hybrid work
- Clean driving record
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
Service Center Representative
WESTconsin Credit Union —Menomonie, WI
- Research
- Mid-level
- Trade school
- Paid holidays
- Loan repayment program
6d

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Member Service Representative

Royal Credit Union -
Eau Claire, WI

Apply Now

Job Details

Full-time
$20.05 - $22.46 an hour
8 days ago

Benefits

Health insurance
Dental insurance
401(k) 5% Match
Vision insurance
401(k) matching
Pet insurance

Qualifications

Financial software
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Technical Proficiency

Full Job Description

Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is the change you’re looking for. Royal Credit Union is looking for caring, energetic team members who want to create a positive impact in the lives of our Members.

Is this you? If so, let us know by submitting an application!

Do you thrive on helping others and solving problems with confidence and compassion? Become a Member Service Representative at Royal Credit Union! In this role, you’ll provide exceptional service to Members via phone and written communication, assist with online banking and card support, and help resolve inquiries with efficiency and care. Join a team where your dedication makes a real difference every day.

Why Royal?

Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth.
Supportive Environment: Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals.
Professional Growth: We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills.
Empowerment: We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your ideas and contributions are valued and encouraged.
Community Involvement: Engage with your local community through various initiatives and events, making a tangible difference where you live and work. Be part of something bigger.

What You’ll Do:
The Member Service Representative provides excellent quality service to current and potential Members, team members, and businesses via telephone and written communication using multiple systems and programs. Assist Members with first level technical support with credit union online banking, telephone banking, debit/credit cards and all deposit related functions. Possess the knowledge to answer questions, use logical reasoning to research and solve problems and perform transactions. Support Net Promoter Score (NPS) initiatives in the Member Service Center by providing exceptional service creating loyal Members.
What’s It Like Being a Member Service Representative at Royal Credit Union? Watch Here!

Our Commitment To You:

Compensation: $20.05 - $22.46 per hour (candidates with significant related experience may be higher)
Benefits: Royal is proud to take care of our team members and their families! In addition to our comprehensive medical, dental, and vision insurance plans, Royal offers a 5% 401k employer match, paid family and sick leave, vacation and sick time accruals, childcare reimbursement, tuition and student loan debt assistance, pet insurance, and much more!

What’s Needed For This Position:

High school diploma or equivalent
One year of experience demonstrating critical thinking and problem-solving skills
Ability to de-escalate and resolve Member concerns with professionalism and empathy
Strong multitasking and communication skills to manage multiple systems and Member interactions simultaneously
Proficiency in navigating financial systems and digital tools to support Member needs efficiently

We’d Love To See:

Associate’s degree in a business-related field or equivalent experience
Experience working with multiple software systems simultaneously
Previous experience in a financial institution
Background in customer service with a focus on delivering exceptional support

Work Schedule:

Working approximately 40 hours per week.
Hours and shifts vary between 8:30 - 7:00pm Monday through Friday along with two required Saturday shifts per month from 8:30am - 2:00pm. *Team members must be available to be scheduled during any of these dates/times.

Training:

Prior to starting a normal work schedule, new Royal team members must attend Foundation Training at our Corporate Center in Eau Claire, WI from 9:00am - 4:30pm on Monday and Tuesday during their first week of employment. Out of town learners will be reimbursed costs related to travel and lodging.
Foundation Training covers fundamental information about Royal’s culture and core values which sets the stage for team members to be successful within our organization.
Onsite training is required at the Corporate Center in Eau Claire, WI until proficient in the position which is typically the first 6-9 months. This position is part of Royal's workplace flexibility program and has the ability to be partially remote up to 4-5 days a week after full training period. When not working remote, the office location is flexible at either the Corporate Center in Eau Claire, WI or at our Business Center in Chippewa Falls, WI based on office availability and candidate preference.
Please Note: We reserve the right to extend the training time in office as necessary.

Ready to make a positive impact? APPLY NOW if you are ready to take on this exciting challenge and become a part of the Royal Credit Union family!

We will be communicating with you by email and/or text on the status of your application. Please monitor your email inbox and junk folder for status updates and additional instructions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

Apply Now

Refine Your Search

member service representative jobs in eau claire, wi

Member Service Representative

Member and Provider Services Representative

Overnight Member Service Representative

Member Services Representative II

Customer Service Representative

Refrigeration Specialist

Outside Sales Representative (No Sales Experience Necessary)

Outside Sales Representative

Outside Sales Representative (Training Provided)

Benefits Representative

Sales Associate - Eau Claire

Customer Service Representative

Collections Representative

Team Member

Sports Medicine Associate Sales Representative (Hudson, WI)

Teller

Production Associate - Eau Claire

Administrative Assistant

Customer Service Representative - Commercial/Personal Lines

Service Center Representative

I want to receive the latest job alert for member service representative in eau claire, wi

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