Top 180 Member services representative Jobs in Eau Claire, Wi

Member and Provider Services Representative
Group Health Cooperative of Eau Claire —Altoona, WI
- Email
- Research
- Office
- High school diploma or GED
- Wellness program
- Health insurance
1d
Member Services Representative
WESTconsin Credit Union —Eau Claire, WI
- $18.86 an hour
- Computer literacy
- High school diploma or GED
- Financial services
- Paid holidays
- Loan repayment program
Palliative Nurse Practitioner
Moments Hospice —Wisconsin
- $100,000 - $120,000 a year
- Full-time
- Remote
- CPR Certification
- Nursing
- Patient monitoring
- Health insurance
- Dental insurance
Quick Apply
13d
Refrigeration Specialist
Gustave A Larson Company —Eau Claire, WI
- Full-time
- Customer service
- 5 years
- Office
Quick Apply
Field Service Technician
Morris Midwest —Wisconsin
- Schematics
- 5 years
- Research
- Paid holidays
- Health insurance
Quick Apply
Financial Advisor
Northwestern Mutual - Twin Cities —Eau Claire, WI
- $61,000 - $250,000 a year
- Full-time
- Background check
- Sales
- 3 years
- Paid training
- Health insurance
Quick Apply
Market Director
Powerback Rehabilitation —Eau Claire, WI
- $66,500 - $89,400 a year
- Full-time
- Bachelor's degree
- Children
- Recruiting
- Relocation assistance
- Health insurance
8d
Outside Sales Representative
SPECTRUM —Altoona, WI
- $27,600 - $45,800 a year
- Weekends as needed
- Computer literacy
- English
- Mid-level
- Opportunities for advancement
3d
Maintenance Coordinator
Penske —Eau Claire, WI
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
Outside Sales Representative (Training Provided)
Platinum Supplemental Insurance —Wisconsin
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
5d
Outside Sales Representative
Platinum Supplemental Insurance —Wisconsin
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
5d
Outside Sales Representative (No Sales Experience Necessary)
Platinum Supplemental Insurance —Wisconsin
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
5d
Outside Sales Representative (Bilingual Spanish)
SPECTRUM —Altoona, WI
- $27,600 - $45,800 a year
- Weekends as needed
- Mid-level
- Office
- Residential
- Opportunities for advancement
8d
Collections Representative
Royal Credit Union —Eau Claire, WI
- $22.55 - $25.25 an hour
- 8 hour shift
- Office
- Finance
- High school diploma or GED
- Health insurance
- Dental insurance
Benefits Representative
AMBA —Eau Claire, WI
- $65,000 - $90,000 a year
- Full-time
- Mid-level
- Leadership
- Communication skills
- Retirement plan
911 Dispatch - Telecommunicator
Chippewa County, WI —Chippewa Falls, WI
- $25.55 - $27.77 an hour
- 12 hour shift
- CPR Certification
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
14d
Collections Representative
Marine Credit Union —Eau Claire, WI
- Full-time
- Research
- Office
- Bachelor's degree
Quick Apply
1d
Security Analyst I
Hewlett Packard Enterprise —Chippewa Falls, WI
- $21.83 - $46.25 an hour
- Full-time
- Microsoft Excel
- Writing skills
- Research
Overnight Member Service Representative
Planet Fitness —Eau Claire, WI
- $15 an hour
- Overnight shift
- 18 years or older
- Computer literacy
- High school diploma or GED
- 401(k)
- Opportunities for advancement
Quick Apply
Administrative Assistant
Lutheran Social Services of WI & Upper MI —Eau Claire, WI
- $18 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Mileage reimbursement
- Paid holidays
Quick Apply
8d

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Member and Provider Services Representative

Group Health Cooperative of Eau Claire -
Altoona, WI

Apply Now

Job Details

1 day ago

Benefits

Wellness program
Health insurance
Dental insurance
Retirement plan

Qualifications

Spreadsheets
Word embeddings
Research
High school diploma or GED
Productivity software

Full Job Description

Position Purpose

The Member and Provider Service Representative provides exceptional customer service and accurate information to Cooperative members and providers.

Essential Position Functions

Answer telephone calls in a pleasant, professional, and efficient manner assuring exceptional customer service.
Answer member and provider questions in an accurate and efficient manner incorporating the “Probing Questions” method. Representatives will also educate our members to the telehealth services the Cooperative has to offer.
Document all incoming calls and outbound calls in Trucare in a complete and accurate manner utilizing the “Probing Questions” format.
Follow up on issues resulting from phone calls or reminders as efficiently and accurately as possible.
Research member and provider questions as needed using all the appropriate resources available.
Conduct outgoing telephone calls for the timely resolution of member and provider inquiries.
Assist members who come to the Administrative Office in person with questions or inquiries regarding their policy and benefits.
Educate members on plan policies and procedures at every opportunity.
Keep up to date on the various plans and benefit structure under each plan.
Comply with all company policies and procedures.

Minimum Requirements of the Position

High school graduate or equivalent. Technical college degree in a related field is preferred.
One to three years of customer service experience, call center background preferred.
Excellent communication and customer service skills.
Proficient in the use of Microsoft Word and Excel.

Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes).

The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard.

This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: [email protected]. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.

Apply Now

Refine Your Search

member services representative jobs in eau claire, wi

Member and Provider Services Representative

Member Services Representative

Palliative Nurse Practitioner

Refrigeration Specialist

Field Service Technician

Financial Advisor

Market Director

Outside Sales Representative

Maintenance Coordinator

Outside Sales Representative (Training Provided)

Outside Sales Representative

Outside Sales Representative (No Sales Experience Necessary)

Outside Sales Representative (Bilingual Spanish)

Collections Representative

Benefits Representative

911 Dispatch - Telecommunicator

Collections Representative

Security Analyst I

Overnight Member Service Representative

Administrative Assistant

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