Top 816 Remote Jobs in Eau Claire, Wi

Customer Care Specialist
Mason Companies, Inc. —Chippewa Falls, WI
- $19 an hour
- Full-time
- Remote
- High school diploma or GED
- Organizational skills
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
7d
Group Air Agent - Dedicated
ADTRAV Travel Management —Eau Claire, WI
- $25 - $26 an hour
- Overtime
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
14d
Government Travel Consultant
ADTRAV Travel Management —Eau Claire, WI
- $24 - $26 an hour
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
7d
TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS
ADTRAV Travel Management —Eau Claire, WI
- $24 - $26 an hour
- 12 hour shift
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
5d
TELEPHONE SALES REP - REMOTE
FLS CONNECT LLC —Eau Claire, WI
- $11 - $20 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Health savings account
Travel Consultant - Corporate International/Complex
ADTRAV Travel Management —Eau Claire, WI
- $24 - $27 an hour
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Brand Manager (remote or in-office)
PESI —Eau Claire, WI
- Email
- Remote
- Marketing
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Email Marketing Strategist
PESI —Eau Claire, WI
- Email
- Remote
- Marketing
- Mid-level
- US work authorization
- Paid holidays
- Disability insurance
Direct Response Copywriter
PESI —Eau Claire, WI
- Part-time
- Remote
- Marketing
- US work authorization
- 2 years
- Paid holidays
- Disability insurance
Remote Psychiatric Nurse Practitioner (PMHNP) - Outpatient Practice. W2 w/Benefits, PT & FT options
Talkiatry —Wisconsin
- $180,000 - $215,000 a year
- Part-time
- Remote
- Nursing
- Psychiatry
- Outpatient experience
- Health savings account
- Paid holidays
Licensed Clinical Social Worker
Headway —Wisconsin
- Up to $119 an hour
- Remote
- Private practice
- Licensed Clinical Social Worker
- Mid-level
Licensed Mental Health Counselor
Headway —Wisconsin
- Up to $119 an hour
- Remote
- Private practice
- Mid-level
- Master's degree
Licensed Healthcare Insurance Agent – Remote USA
TTEC —Wisconsin
- $21 an hour
- Seasonal
- Remote
- HIPAA
- High school diploma or GED
- Computer skills
- Wellness program
- Tuition reimbursement
Licensed Clinical Psychologist
Headway —Wisconsin
- Up to $137 an hour
- Remote
- Private practice
- Master's degree
- Psychology
Licensed Psychiatric Nurse Practitioner
Headway —Wisconsin
- Up to $188 an hour
- Full-time
- Remote
- Private practice
- Nursing
- Psychiatry
Senior Data Scientist - AI Trainer
DataAnnotation —Wisconsin
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- 3 years
- Flexible schedule
Quick Apply
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Wisconsin
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Programming Analyst - AI Trainer
DataAnnotation —Mondovi, WI
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Software Designer - AI Trainer
DataAnnotation —Mondovi, WI
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Medicare Sales Agent - Independent Contractor (1099) Opportunity
MyPlanAdvocate —Wisconsin
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level

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Customer Care Specialist

Mason Companies, Inc. -
Chippewa Falls, WI

Quick Apply

Job Details

Full-time
$19 an hour
7 days ago

Benefits

Paid holidays
Dental insurance
Paid time off
Work from home
Vision insurance

Qualifications

Stakeholder relationship building

Full Job Description

JOB SUMMARY:
As a Customer Care Specialist, you will be the core of our customer care operations. Your primary responsibilities involve handling escalated customer inquiries, resolving complex issues, and providing support across multiple communication channels such as phone, email, live chat, and social media. You will work collaboratively with a dedicated team of agents to ensure that our customers’ needs are met with the utmost satisfaction and the highest level of customer service. You will be the final escalation and resolution point of handling for customer concerns.

PRIMARY DUTIES AND RESPONBILITIES:
The below listing of essential functions is not an inclusive listing of all duties that may be requested to be performed by supervisor or manager.

Escalation Handling: Take charge of customer inquiries that have been escalated from Customer Service Representative 1s. Utilize your expertise and knowledge or company policies and products to provide timely and effective resolutions to appease and retain customers while upholding best business practice.
Complex Issue Resolution: Investigate and resolve intricate customer issues and complaints, offering in-depth explanations and appropriate solutions.
Customer Engagement: Build and nurture strong relationships with customers by actively listening, empathizing, and delivering tailored assistance. Maintain a professional and customer -center approach in every interaction.
Product Knowledge: Keep up to date with company products and services, ensuring that you provide accurate and current information to customers. Assist customer in understanding and utilizing our products and offerings effectively.
Documentation: Maintain detailed and precise records of customer interactions and issue resolutions in the customer relationship management system.
Team Collaboration: Work closely with other Customer Care Specialists, supervisors, and cross functional teams to share insights and best practices. Contribute to a positive and cooperative team atmosphere.
Performance Metrics: Meet or exceed performance metrics, including response and resolution times, customer satisfaction scores, and quality assurance standards.

SECONDARY RESPONSIBILITIES:

Process customer orders, accurately and efficiently
Quality testing of new information systems software and related systems.
Participation on project teams as appropriate.

The above listing of essential and periodic functions is not an inclusive listing of all duties that may be required to be performed.

THINGS TO KNOW:

No weekends, so you keep a work/life balance
35% off the brands and products we carry
PTO, paid holidays, health, vision, and dental package
$19 an hour, with potential for annual increases
10:30am-7pm shift
Work from home with all equipment included

KNOWLEDGE, SKILLS, ABILITIES:

Expert interpersonal, written and oral communication skills.
Strong troubleshooting and critical thinking skills, with demonstrated problem-solving agility.
Ability to collaborate, build relationships and communicate at all levels, both inside and outside the organization.
Customer focused.
Strong attention to detail.
Ability to prioritize and meet deadlines.
Excellent time management and organizational skills.
Ability and understanding of the need to protect confidential information.

EDUCATION and/or EXPERIENCE:

High School Diploma or Equivalent is preferred.
Prior experience in customer service is strongly desired.
Functional experience with data entry and computers is preferred.

Quick Apply

Refine Your Search

remote jobs in eau claire, wi

Customer Care Specialist

Group Air Agent - Dedicated

Government Travel Consultant

TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS

TELEPHONE SALES REP - REMOTE

Travel Consultant - Corporate International/Complex

Brand Manager (remote or in-office)

Email Marketing Strategist

Direct Response Copywriter

Remote Psychiatric Nurse Practitioner (PMHNP) - Outpatient Practice. W2 w/Benefits, PT & FT options

Licensed Clinical Social Worker

Licensed Mental Health Counselor

Licensed Healthcare Insurance Agent – Remote USA

Licensed Clinical Psychologist

Licensed Psychiatric Nurse Practitioner

Senior Data Scientist - AI Trainer

Senior Quantitative Analyst - AI Trainer

Programming Analyst - AI Trainer

Software Designer - AI Trainer

Medicare Sales Agent - Independent Contractor (1099) Opportunity

I want to receive the latest job alert for remote in eau claire, wi

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