Top 793 Work from home Jobs in Eau Claire Wi

Customer Care Specialist
Mason Companies, Inc. —Chippewa Falls, WI
- $19 an hour
- Full-time
- Remote
- High school diploma or GED
- Organizational skills
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
Account Services Representative
Realityworks —Eau Claire, WI
- On call
- Remote
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Wellness program
- Paid parental leave
Quick Apply
Group Air Agent - Dedicated
ADTRAV Travel Management —Eau Claire, WI
- $25 - $26 an hour
- Overtime
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Licensed Healthcare Insurance Agent – Remote USA
TTEC —Wisconsin
- $21 an hour
- Seasonal
- Remote
- HIPAA
- High school diploma or GED
- Computer skills
- Wellness program
- Tuition reimbursement
Remote Psychiatric Nurse Practitioner (PMHNP) - Outpatient Practice. W2 w/Benefits, PT & FT options
Talkiatry —Wisconsin
- $180,000 - $215,000 a year
- Part-time
- Remote
- Nursing
- Psychiatry
- Outpatient experience
- Health savings account
- Paid holidays
Licensed Mental Health Counselor
Headway —Wisconsin
- Up to $119 an hour
- Remote
- Private practice
- Mid-level
- Master's degree
Sold $2M in a Year? Wisconsin Is Open
Corrective Asphalt Materials, LLC —Wisconsin
- $100,000 - $200,000 a year
- Email
- Remote
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Programming Analyst - AI Trainer
DataAnnotation —Mondovi, WI
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Wisconsin
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Software Designer - AI Trainer
DataAnnotation —Mondovi, WI
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Data Scientist - AI Trainer
DataAnnotation —Wisconsin
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- 3 years
- Flexible schedule
Quick Apply
Licensed Clinical Social Worker
Headway —Wisconsin
- Up to $119 an hour
- Remote
- Private practice
- Licensed Clinical Social Worker
- Mid-level
Product Security Engineer - AI Trainer
DataAnnotation —Wisconsin
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Cybersecurity Technical Writer - AI Trainer
DataAnnotation —Wisconsin
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Cybersecurity Analyst - AI Trainer
DataAnnotation —Wisconsin
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Territory Manager, Interventional Pain - Wisconsin (Madison, Stevens Point, Marshfield)
Avanos Medical —Wisconsin
- $70,000 - $130,000 a year
- Weekends as needed
- Remote
- Marketing
- Hospital
- 5 years
- Health insurance
- 401(k) matching
Penetration Tester (Ethical Hacker) - AI Trainer
DataAnnotation —Wisconsin
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Digital Forensics Examiner - AI Trainer
DataAnnotation —Wisconsin
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
Wisconsin (remote) - Speech-language pathologist
Presence —Wisconsin
- $40 - $55 an hour
- Remote
- School experience
- Mid-level
- 1 year
- 401(k)
Quick Apply
Telehealth Registered Dietitian (RD) - Remote
Health Loft —Wisconsin
- $50 - $60 an hour
- Choose your own hours
- Remote
- Mid-level
- Outpatient experience
- Master's degree
- Continuing education credits
- Commuter assistance
Quick Apply

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work from home jobs near eau claire wi

Customer Care Specialist

Mason Companies, Inc. -
Chippewa Falls, WI

Quick Apply

Job Details

Full-time
$19 an hour

Benefits

Paid holidays
Dental insurance
Paid time off
Work from home
Vision insurance

Qualifications

Stakeholder relationship building

Full Job Description

JOB SUMMARY:
As a Customer Care Specialist, you will be the core of our customer care operations. Your primary responsibilities involve handling escalated customer inquiries, resolving complex issues, and providing support across multiple communication channels such as phone, email, live chat, and social media. You will work collaboratively with a dedicated team of agents to ensure that our customers’ needs are met with the utmost satisfaction and the highest level of customer service. You will be the final escalation and resolution point of handling for customer concerns.

PRIMARY DUTIES AND RESPONBILITIES:
The below listing of essential functions is not an inclusive listing of all duties that may be requested to be performed by supervisor or manager.

Escalation Handling: Take charge of customer inquiries that have been escalated from Customer Service Representative 1s. Utilize your expertise and knowledge or company policies and products to provide timely and effective resolutions to appease and retain customers while upholding best business practice.
Complex Issue Resolution: Investigate and resolve intricate customer issues and complaints, offering in-depth explanations and appropriate solutions.
Customer Engagement: Build and nurture strong relationships with customers by actively listening, empathizing, and delivering tailored assistance. Maintain a professional and customer -center approach in every interaction.
Product Knowledge: Keep up to date with company products and services, ensuring that you provide accurate and current information to customers. Assist customer in understanding and utilizing our products and offerings effectively.
Documentation: Maintain detailed and precise records of customer interactions and issue resolutions in the customer relationship management system.
Team Collaboration: Work closely with other Customer Care Specialists, supervisors, and cross functional teams to share insights and best practices. Contribute to a positive and cooperative team atmosphere.
Performance Metrics: Meet or exceed performance metrics, including response and resolution times, customer satisfaction scores, and quality assurance standards.

SECONDARY RESPONSIBILITIES:

Process customer orders, accurately and efficiently
Quality testing of new information systems software and related systems.
Participation on project teams as appropriate.

The above listing of essential and periodic functions is not an inclusive listing of all duties that may be required to be performed.

THINGS TO KNOW:

No weekends, so you keep a work/life balance
35% off the brands and products we carry
PTO, paid holidays, health, vision, and dental package
$19 an hour, with potential for annual increases
10:30am-7pm shift
Work from home with all equipment included

KNOWLEDGE, SKILLS, ABILITIES:

Expert interpersonal, written and oral communication skills.
Strong troubleshooting and critical thinking skills, with demonstrated problem-solving agility.
Ability to collaborate, build relationships and communicate at all levels, both inside and outside the organization.
Customer focused.
Strong attention to detail.
Ability to prioritize and meet deadlines.
Excellent time management and organizational skills.
Ability and understanding of the need to protect confidential information.

EDUCATION and/or EXPERIENCE:

High School Diploma or Equivalent is preferred.
Prior experience in customer service is strongly desired.
Functional experience with data entry and computers is preferred.

Quick Apply

Refine Your Search

work from home jobs in eau claire wi

Customer Care Specialist

Account Services Representative

Group Air Agent - Dedicated

Licensed Healthcare Insurance Agent – Remote USA

Remote Psychiatric Nurse Practitioner (PMHNP) - Outpatient Practice. W2 w/Benefits, PT & FT options

Licensed Mental Health Counselor

Sold $2M in a Year? Wisconsin Is Open

Programming Analyst - AI Trainer

Senior Quantitative Analyst - AI Trainer

Software Designer - AI Trainer

Senior Data Scientist - AI Trainer

Licensed Clinical Social Worker

Product Security Engineer - AI Trainer

Cybersecurity Technical Writer - AI Trainer

Cybersecurity Analyst - AI Trainer

Territory Manager, Interventional Pain - Wisconsin (Madison, Stevens Point, Marshfield)

Penetration Tester (Ethical Hacker) - AI Trainer

Digital Forensics Examiner - AI Trainer

Wisconsin (remote) - Speech-language pathologist

Telehealth Registered Dietitian (RD) - Remote

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