Top 956 Customer service representative Jobs in Eden Prairie, Mn

Real-Estate Document Processing Support Specialist
Old Republic Title —Minnetonka, MN
- $20 - $30 an hour
- 8 hour shift
- Microsoft Outlook
- Computer literacy
- Writing skills
- Free parking
- Health savings account
13d
Customer Service Representative
Curbside Waste —Dayton, MN
- $18 - $24 an hour
- Full-time
- No background check
- US work authorization
- Fair chance
- Paid holidays
- Health insurance
Quick Apply
Contact Center Representative
TRUSTONE FINANCIAL CREDIT UNION —Burnsville, MN
- $19.00 - $21.50 an hour
- Full-time
- Sales
- Basic math
- Pass drug screening
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Representative - UniFirst
UniFirst —Eagan, MN
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Profit sharing
- Health insurance
8d
Account Representative
Life Time —Chanhassen, MN
- $26.00 - $34.50 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Conflict management
- Disability insurance
- Health insurance
5d
Associate Medication Support Center Representative
Optum —Eden Prairie, MN
- $16.15 - $28.80 an hour
- 8 hour shift
- Remote
- Microsoft Outlook
- Pass drug screening
- Administrative experience
Customer Service Representative
IHI —Eden Prairie, MN
- $19 - $20 an hour
- Part-time
- Background check
- Fair chance
- In-person
- Paid time off
Quick Apply
1d
Medical Billing Customer Service Specialist
RAYUS Radiology —Saint Louis Park, MN
- $18.25 - $26.39 an hour
- Full-time
- Remote
- Spanish
- Research
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Ticket/Gate Agent (Customer Service Agent) - MSP
Delta Airlines —Minneapolis, MN
- From $20.55 an hour
- Full-time
- 18 years or older
- High school
- Computer literacy
- Paid parental leave
- Paid holidays
Customer Service Rep 1
Tennant Company —Eden Prairie, MN
- $21.50 an hour
- Monday to Friday
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Customer Service Specialist 1
Huntington Bank —Minnetonka, MN
- $22.00 - $27.50 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Wellness program
- Paid holidays
7d
Customer Service Representative
Thunderbird Aviation —Eden Prairie, MN
- Sales
- Entry level
Client Success Representative (Remote)
Demand.com —Minneapolis, MN
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Connection Advisor Intermediate (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $21.92 - $28.36 an hour
- 8 hour shift
- Remote
- Microsoft Outlook
- Psychiatry
- Mid-level
- Disability insurance
- Health insurance
8d
Customer Service Rep
nVent —Anoka, MN
- $23.90 - $44.40 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Product management
- Employee stock purchase plan
- Disability insurance
2d
Sales Support Specialist
Grain Millers —Eden Prairie, MN
- $27 - $31 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
8d
Customer Service Representative
Notification Systems, Inc. —Bloomington, MN
- From $24 an hour
- Part-time
- Background check
- Office
- In-person
- Paid holidays
- Retirement plan
Quick Apply
9d
Customer Service Representative (CSR)- Minnetonka, MN
Packard Culligan Water —Minnetonka, MN
- $21 - $23 an hour
- Full-time
- Background check
- Dealership
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Twin Cities Appliance Service Center Inc. —Hopkins, MN
- $16 - $25 an hour
- Full-time
- Computer literacy
- Office
- Communication skills
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Biffs, Inc —Shakopee, MN
- $22 - $26 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
1d

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Real-Estate Document Processing Support Specialist

Old Republic Title -
Minnetonka, MN

Apply Now

Job Details

Full-time
$20 - $30 an hour
13 days ago

Benefits

Free parking
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Email customer support
Phone communication
Video conferences (communication methods)
Client interaction via phone calls

Full Job Description

ENTERPRISE SERVICES

Job Description:

This is an internal customer support position but it is not technical support.

SUMMARY:

Provide operational assistance for Customers through analysis, training, documentation, and resolution within designated areas of expertise.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide support services using internal and external applications
Escalate issues based on business impact and service level agreement (SLA) requirements.
Thoroughly document incident activities
Have an understanding of support service concepts and be able to identify the differences among events as incident or problem.
Escalate and coordinate communication across functional groups.
Act as a point of escalation for Tier I staff.
Provide shift coverage as needed.
Monitor document submission, formatting and data entry to ensure timely and accurate recording.
Identify inefficiencies and bottlenecks in current process.
Monitoring outcomes to ensure improvements are sustained over time.
Other duties as assigned or required.

EXPERTISE:

Competent to work with minimal supervision.
Maintains awareness of appropriate escalation scenarios to ensure the most efficient resolution.
Acts as escalation point to less experienced staff.
Demonstrates effective communication skills.
Strong attention to detail and problem solving skills

EXPERIENCE:

Typically has 1-3 years of relevant work experience in a support role
Knowledge of real estate property documents is preferred but not required

TECHNICAL SKILLS:

Possesses intermediate proficiency in Microsoft Excel including, VLookup, Pivot Tables, with the capacity to manipulate data.
Proficient in Microsoft Windows and Office suite (Outlook, Word, Excel, Teams, etc.)
Proficient in navigating computers and browsers to manage digital tasks and accessing online resources
Able to follow instructions given both in writing and verbally to complete tasks accurately
Maintain detailed and technical expertise of business operations, workflow, and procedures for supported business functions.
Proficient in understanding processes and concepts to interpret and apply information effectively.
Possesses documentation skills with the ability to record processes in a clear, concise, and organized manner
Skilled in understanding workflow configurations
Ability to priortize tasks daily
Typing skills: 40-50 wpm
Ability to operate scanner, printer, fax machine, phone.
Experience with Salesforce or another CRM system is preferred but not required.

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED:

Educational Requirements:

Associate's Degree or higher degree preferred but not required; relevant work experience will be considered.

Communication and Interpersonal skills:

Excellent interpersonal and customer service skills.
Ability to prioritize and handle multiple projects and prioritize effectively.
Strong attention to detail and organizational skills.
At a minimum, the ability to work an identified 8 hour shift between the hours of 7:00 a.m. to 7:00 p.m., Monday through Friday.
Consistent attendance is required, which may include attendance at after-hour company events.
Ability to accept supervision.
Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.
Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone, video conferences and in person.
Must be a personable, positive, and professional representative of the company.
Ability to work overtime as requested and approved by supervisor.
Perform other duties as assigned by supervisor.

PHYSICAL/MENTAL DEMANDS:

Proactive problem solver with a strategic mindset that is capable of critical thinking.
Demonstrate a strong aptitude for quickly learning new applications and tools with training.
Ability to change tasks quickly and proficiently.
Ability to work with confidential information.
Must be flexible with a can-do attitude and can remain professional under high pressure situations.
Ability to learn tools and applications with training.
Ability to work in an office setting five days a week.
Repetitive and continual keyboard activity and interaction

Sedentary work: The majority of activity in this position involves sedentary work including sitting, standing, walking and the occasional need to lift or move objects.

#LI-KB1

The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.

Position's Pay Range:

$20.00-$30.00

Benefits may include:

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer

Apply Now

Refine Your Search

customer service representative jobs in eden prairie, mn

Real-Estate Document Processing Support Specialist

Customer Service Representative

Contact Center Representative

Customer Service Representative - UniFirst

Account Representative

Associate Medication Support Center Representative

Customer Service Representative

Medical Billing Customer Service Specialist

Ticket/Gate Agent (Customer Service Agent) - MSP

Customer Service Rep 1

Customer Service Specialist 1

Customer Service Representative

Client Success Representative (Remote)

Connection Advisor Intermediate (Call Center/Healthcare Scheduler), Remote

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Sales Support Specialist

Customer Service Representative

Customer Service Representative (CSR)- Minnetonka, MN

Customer Service Representative

Customer Service Representative

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