Top 17 Helpdesk manager Jobs in Eden Prairie, Mn

Manager, IT Site
Steris —Eden Prairie, MN
- $102,500 - $136,750 a year
- Full-time
- Windows
- 3 years
- SQL
- Paid holidays
- Disability insurance
IT Support Specialist, Tier I
Brave North Technology —Saint Paul, MN
- $23 - $29 an hour
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- 401(k)
Quick Apply
8d
IT Manager
HM Cragg —Eden Prairie, MN
- $135,000 - $155,000 a year
- Full-time
- Computer Science
- ERP systems
- Office
- Paid holidays
- Disability insurance
Quick Apply
Service Desk Lead
Vertin —Edina, MN
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Mentoring
- Recruiting
- AD&D insurance
- Disability insurance
Quick Apply
1d
Technical Support Specialist
BBQ Holdings —Minnetonka, MN
- $55,000 a year
- Monday to Friday
- English
- Office
- Senior level
Quick Apply
13d
Enterprise Service Desk Director - MNIT Division Manager 1
State of Minnesota - Minnesota IT Services —Saint Paul, MN
- $57.35 - $82.21 an hour
- Online Application
- Hybrid work
- Office
- Residential
- Product management
- Paid parental leave
- Paid holidays
Hospital Manager/Registrar-State Program Admin Supervisor Senior
State of Minnesota - Minnesota Zoological Garden —Apple Valley, MN
- $31.08 - $45.01 an hour
- Online Application
- Background check
- Current TB test
- Data analysis skills
- Paid parental leave
- Paid holidays
12d
IT Operations and Support Manager
Room & Board —Golden Valley, MN
- $105,000 - $130,000 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Profit sharing
- 401(k) matching
Service Desk Support Manager
Trusted Fraternal Life —Arden Hills, MN
- 7 years
- Experience equivalent to degree accepted
- In-person
Quick Apply
Enterprise IT Manager
Switchback Medical —Brooklyn Park, MN
- $90,000 - $135,000 a year
- Full-time
- 7 years
- Computer Science
- ERP systems
- Paid holidays
- Disability insurance
13d
IT Technical Specialist, Tier 2
Brave North Technology —Saint Paul, MN
- $60,000 - $70,000 a year
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- 401(k)
Quick Apply
8d
MDA Business Technology Manager - State Program Administrator Manager
State of Minnesota - Agriculture Dept —Saint Paul, MN
- $41.58 - $60.10 an hour
- Online Application
- Hybrid work
- Background check
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Paid holidays
Help Desk Technician - Contractor
LIfetouch —Burnsville, MN
- Overtime
- Microsoft Excel
- Computer literacy
- Mid-level
Quick Apply
Computer Systems Specialist
Mounds View Public Schools —Shoreview, MN
- $28.98 - $39.12 an hour
- Full-time
- Google Workspace
- Research
- Mid-level
- Dental insurance
9d
Asset Management Supervisor - Systems Supervisor
State of Minnesota - Minnesota IT Services —Saint Paul, MN
- $43.06 - $73.88 an hour
- Online Application
- Hybrid work
- Background check
- Customer service
- Mid-level
- Paid parental leave
- Paid holidays
5d
SENIOR MANAGER, TECH AND INFO SYSTEMS
American Academy of Neurology —Minneapolis, MN
- $105,002 - $131,252 a year
- Weekends as needed
- Computer science
- Computer Science
- System design
- Paid holidays
- Disability insurance
Quick Apply
DMR Technician - Apple/iOS Systems
Hamline University —Saint Paul, MN
- $60,000 - $66,000 a year
- Full-time
- Laboratory
- Classroom
- Mid-level
- 403(b) matching
- Health savings account

Discover related jobs

Based on your search for helpdesk manager jobs.

Assistant Fitness Studio Manager (Manager in Training)
Orangetheory Fitness —Saint Louis Park, MN
A *sales hunter* mentality with proven results in fitness, retail, hospitality, or similar. It’s not customer service with a smile and a clipboard.
$40,000 - $60,000 a year
Quick Apply
2d
Regional Sales Account Manager
Right Traffic —Saint Paul, MN
A valid driver’s license and a clean driving record. You will spend your time in the field, on job sites, and meeting with decision-makers—not behind a desk.
$60,000 - $110,000 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Manager of Technology
Yardmaster, Inc. —Blacklick, OH
Maintain IT asset records, license tracking, and participate in budgeting. A degree or formal studies in Information Technology, Computer Science, or a related…
$75,000 - $85,000 a year
Quick Apply
IT Service Desk Manager
VoxTel Pro —Columbus, OH
The IT Service Desk Manager provides technical support to both internal and external customers through phone calls, website chats, emails, etc.
$52,750 - $56,000 a year
Quick Apply
8d

Show more jobs in cities nearby

I want to receive the latest job alert for helpdesk manager in eden prairie, mn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk manager jobs near eden prairie, mn

Manager, IT Site

Steris -
Eden Prairie, MN

Apply Now

Job Details

Full-time
$102,500 - $136,750 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
On-the-job training
Parental leave
Vision insurance
401(k) matching
Opportunities for advancement
Pet insurance

Qualifications

Endpoint Security
Staff supervision
Mobile device support
Team supervision
Project management experience in technology
CrowdStrike Falcon
Laptop (troubleshooting support)
Coaching
iOS
Encryption
Hardware maintenance
Configuration management
Microsoft Exchange
Application deployment
Windows
Printer (troubleshooting support)
Android
Microsoft System Center
Hyper-V
Team development
Professional development support
Bachelor's degree
SSL
Email configuration (technical support)
Team training
Desktop applications
SharePoint
Negotiating purchasing contracts
UEM
Hardware management

Full Job Description

Position Summary

The I.T. Site Manager is Highly SKILLED in all areas of personnel management, project leadership and support guidance. He or she is also SKILLED in all areas of Microsoft, Network Infrastructure, Server Infrastructure, Storage, Desktop Hardware\Software, Cloud Services, Mobility Devices, Backup Operations and Manufacturing or Production environments.

Responsible for STERIS’ Information Technology systems for both business systems and technical infrastructure for non-corporate facilities, including manufacturing processes. Manages IT staff responsible for the implementation and/or ongoing support. Manages Information Technology projects for the installation and rollout of I.T. systems. Interfaces with STERIS Corporate I.T. department to maintain corporate and global standards. Acts as a liaison between the Corporate I.T. Department and the business entities in each location to satisfy both Corporate and local business objectives.

Writes product requirement documents, implements, and tracks development timelines, negotiates feature sets with the development leads and product vendors. Responsibilities include recruiting, evaluating, and terminating staff, and working with the Local Director and IT Manager(s) on budgetary matters.

What You'll Do As A Manager, IT Site.

Manage the I.T department responsible for development, support, and maintenance of I.T. systems. Activities including business system development and support, performing system administration duties such as asset tracking, network and email account management, equipment refreshes.
Manage projects for major system implementations e.g. application system changes / facility relocations / new business systems
Install, configure, and maintain business system applications and interfaces to support the business requirements.
Install, configure, and maintain organization’s local and wide area network, including wiring to STERIS standard, in conjunction with other business units, IS teams and external consultants as required.
Install, configure, and maintain mobile and fixed telephone and voice messaging systems to STERIS standard, in conjunction with other business units, IS teams and external consultants as required.
Install, configure, and maintain servers and workstations to STERIS standard in conjunction with other business units, IS teams and external consultants as required.
Negotiate and manage vendor contracts for goods/services not supplied by STERIS Corporation.
Assist database administrators in troubleshooting client/server environments.
Serve as on-call network administrator on a rotating basis.
Conduct evaluations of hardware and software relating to business systems requests.
Approve orders for goods and services.
Develop and comply with business and financial administration procedures, e.g. ISO 9000, Sarbanes-Oxley.
Provide immediate notification to corporate teams of incidents e.g. Virus outbreak, LAN/WAN outages. Assist in the troubleshooting and resolution of associated problems.
Coordinate support of common peripherals, printers, mobile phones, drives, associated software.
Use of the Service-Desk software, and support of common peripherals, printers, mobile phones, drives, associated software.

The Experience, Skills, and Abilities Needed

Required:

Bachelor’s Degree- Information Technology or equivalent vocational field is required.
At least 6 years of leadership experience as a supervisor/technical lead managing projects and key initiatives.
8 + years full time experience in a systems administration position or equivalent on the job training is required.
5 + years of experience in a supervisory role directing IT technical resources or technology projects.
Proven project management track records.
3+ years’ experience in system administration of Dell, HP and/or IBM servers required.
Technical proficiency with most Microsoft server products such as Server, Exchange, SMS and SQL.
Strong verbal and written communication skills.
Vendor training in network, server and/or equipment.
Previous experience or training in client/server systems.
Lean manufacturing experience and knowledge highly desired
Certification as a Microsoft Certified Systems Engineer (MCSE) is preferred.

Specific Skills and/or Business Competencies

Required Skills

In a numbered list, describe specific work experience requirements; include years of experience for each requirement:

1. Management / leadership proficiency – SKILLED

The ability to supervise a team of people and provide regular coaching sessions, reviews, and development plans to improve skill sets.
Strong professional verbal and written communication skills.
Manage large and complex projects and a proven record of meeting project deadlines.
Ability to work with minimal supervision
Ability to adapt to frequently changing priorities.
Ability to work in a highly competitive environment.
Ability to negotiate with vendors in the best interest of STERIS.
Proficiency in Business Acumen

2. Technical Proficiency – SKILLED

a. Microsoft:

Windows 10
Microsoft Office
Internet Explorer
Group Management.
File Services.
Printing.

b. Hardware

A+ Technician\Client Hardware.
Laptops, desktops, workstations, thin clients and mobile devices.
Local and network printers, Scanners, and other peripherals.Servers, Router & Local Storage.

c. Microsoft:

System Center Configuration Manager (OSD, Package\Application Deployment).
SharePoint.
Exchange
Office 365.
Intune
Hyper- V

d. Security:

End-Point protection (A\V and Hard drive Encryption).
ePO
CrowdStrike

e. Dell:

Client Computing Hardware platforms.

f. Citrix:

XenApp Online Plugin / Receiver.

g. Checkpoint

VPN client
SSL Connectivity

h. Mobile Device Management

MobileIron
Android
iOS

What STERIS Offers:

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.

Here is a brief overview of what we offer:

Market Competitive Pay
Extensive Paid Time Off and (9) added Holidays
Excellent Healthcare, Dental and Vision Benefits
Long/Short Term Disability Coverage
401(k) with a company match
Maternity and Paternity Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued education programs
Excellent opportunities for advancement in a stable long-term career.

#LI-HS1
#LI-Onsite

Pay range for this opportunity is Minumum $102,500 to Maximum $136,750. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits

Open until position is filled.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

Apply Now

Refine Your Search

helpdesk manager jobs in eden prairie, mn

Manager, IT Site

IT Support Specialist, Tier I

IT Manager

Service Desk Lead

Technical Support Specialist

Enterprise Service Desk Director - MNIT Division Manager 1

Hospital Manager/Registrar-State Program Admin Supervisor Senior

IT Operations and Support Manager

Service Desk Support Manager

Enterprise IT Manager

IT Technical Specialist, Tier 2

MDA Business Technology Manager - State Program Administrator Manager

Help Desk Technician - Contractor

Computer Systems Specialist

Asset Management Supervisor - Systems Supervisor

SENIOR MANAGER, TECH AND INFO SYSTEMS

DMR Technician - Apple/iOS Systems

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk manager in eden prairie, mn

Explore jobs in more locations

Position Summary

What You'll Do As A Manager, IT Site.

The Experience, Skills, and Abilities Needed

Specific Skills and/or Business Competencies

What STERIS Offers:

Job Seeker Tools

Employer Tools

Browse

Stay Connected