Top 2373 Program support representative Jobs in Eden Prairie, Mn

Real-Estate Document Processing Support Specialist
Old Republic Title —Minnetonka, MN
- $20 - $30 an hour
- 8 hour shift
- Microsoft Outlook
- Computer literacy
- Writing skills
- Free parking
- Health savings account
9d
Medical Delivery Driver
MedSpeed —Eden Prairie, MN
- $18 an hour
- Full-time
- Pass drug screening
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
FSC - Community Shelter Specialist
Scott Carver Dakota CAP —Shakopee, MN
- $43,888 - $46,800 a year
- Full-time
- Bilingual
- Customer service
- Mid-level
Quick Apply
Inside Sales & Customer Support Representative
SunSource —Burnsville, MN
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Associate Medication Support Center Representative
Optum —Eden Prairie, MN
- $16.15 - $28.80 an hour
- 8 hour shift
- Remote
- Microsoft Outlook
- Pass drug screening
- Administrative experience
Call Center Representative
Opalfield Group —Minneapolis, MN
- $23 - $28 an hour
- Full-time
- Microsoft Excel
- Typing
- In-person
- Paid training
- Health insurance
Quick Apply
2d
Care Team Representative
Sedgwick —Eden Prairie, MN
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Windows
- Health savings account
- Disability insurance
Disability Representative
Sedgwick —Eden Prairie, MN
- Full-time
- Hybrid work
- Computer literacy
- Office
- Windows
- Health savings account
- Disability insurance
Welcome Services Representative
Hennepin Healthcare —Minneapolis, MN
- $21.35 - $25.39 an hour
- 8 hour shift
- Psychiatry
- Computer literacy
- Inpatient
- Disability insurance
- Health insurance
3d
Customer Experience Representative
Allina Health System —Minneapolis, MN
- $22.04 - $30.01 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- 16+ years old
- Disability insurance
- Health insurance
3d
Patient Access Representative Associate - Minneapolis, MN
Optum —Eden Prairie, MN
- $16 - $29 an hour
- Full-time
- 18 years or older
- Pass drug screening
- Mentoring
2d
26-27 Spanish Speaking SPED Teacher
Hopkins Public Schools —Hopkins, MN
- $51,000 - $60,228 a year
- Full-time
- Classroom
- Spanish
- Working with individuals with disabilities
- Health savings account
- Health insurance
Quick Apply
Senior Engineer, Electrical
Ritchie Engineering —Bloomington, MN
- $90,000 - $140,000 a year
- Full-time
- Engineering
- ERP systems
- English
- AD&D insurance
- Paid holidays
Pain Management Physician
Twin Cities Pain Clinic —Edina, MN
- From $450,000 a year
- Full-time
- Background check
- Medicine
- Computer literacy
- Health savings account
- Disability insurance
4d
Industrial Senior Project Manager
McGough Construction —Saint Paul, MN
- $150,000 - $200,000 a year
- Microsoft Excel
- Construction site
- Research
- Paid holidays
- Health insurance
RN, AL Director (LALD SPONSORED)
Illuminus —Chaska, MN
- $87,817.60 - $109,366.40 a year
- Full-time
- Management
- RN License
- Recruiting
Quick Apply
Maintenance Technician, Multifamily
Cushman & Wakefield —Minnetonka, MN
- $17.85 - $21.00 an hour
- Full-time
- Basic math
- Office
- Residential
- Health savings account
- Disability insurance
Quick Apply
Sales Manager
Apple Roofing —Minneapolis, MN
- Full-time
- Mid-level
- Mentoring
- Recruiting
Quick Apply
Start of Care Physical Therapist - PRN - Weekends - Home Health
Vivie —Saint Paul, MN
- $41.04 - $52.00 an hour
- Part-time
- Background check
- Physical & Rehabilitation Medicine
- English
- Paid holidays
- Health insurance
Quick Apply
RMA Electrical Technician
Banner Engineering Corp —Minneapolis, MN
- $22.21 - $30.54 an hour
- Computer literacy
- Engineering
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply

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Real-Estate Document Processing Support Specialist

Old Republic Title -
Minnetonka, MN

Apply Now

Job Details

Full-time
$20 - $30 an hour
9 days ago

Benefits

Free parking
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Email customer support
Phone communication
Video conferences (communication methods)
Client interaction via phone calls

Full Job Description

ENTERPRISE SERVICES

Job Description:

This is an internal customer support position but it is not technical support.

SUMMARY:

Provide operational assistance for Customers through analysis, training, documentation, and resolution within designated areas of expertise.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide support services using internal and external applications
Escalate issues based on business impact and service level agreement (SLA) requirements.
Thoroughly document incident activities
Have an understanding of support service concepts and be able to identify the differences among events as incident or problem.
Escalate and coordinate communication across functional groups.
Act as a point of escalation for Tier I staff.
Provide shift coverage as needed.
Monitor document submission, formatting and data entry to ensure timely and accurate recording.
Identify inefficiencies and bottlenecks in current process.
Monitoring outcomes to ensure improvements are sustained over time.
Other duties as assigned or required.

EXPERTISE:

Competent to work with minimal supervision.
Maintains awareness of appropriate escalation scenarios to ensure the most efficient resolution.
Acts as escalation point to less experienced staff.
Demonstrates effective communication skills.
Strong attention to detail and problem solving skills

EXPERIENCE:

Typically has 1-3 years of relevant work experience in a support role
Knowledge of real estate property documents is preferred but not required

TECHNICAL SKILLS:

Possesses intermediate proficiency in Microsoft Excel including, VLookup, Pivot Tables, with the capacity to manipulate data.
Proficient in Microsoft Windows and Office suite (Outlook, Word, Excel, Teams, etc.)
Proficient in navigating computers and browsers to manage digital tasks and accessing online resources
Able to follow instructions given both in writing and verbally to complete tasks accurately
Maintain detailed and technical expertise of business operations, workflow, and procedures for supported business functions.
Proficient in understanding processes and concepts to interpret and apply information effectively.
Possesses documentation skills with the ability to record processes in a clear, concise, and organized manner
Skilled in understanding workflow configurations
Ability to priortize tasks daily
Typing skills: 40-50 wpm
Ability to operate scanner, printer, fax machine, phone.
Experience with Salesforce or another CRM system is preferred but not required.

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED:

Educational Requirements:

Associate's Degree or higher degree preferred but not required; relevant work experience will be considered.

Communication and Interpersonal skills:

Excellent interpersonal and customer service skills.
Ability to prioritize and handle multiple projects and prioritize effectively.
Strong attention to detail and organizational skills.
At a minimum, the ability to work an identified 8 hour shift between the hours of 7:00 a.m. to 7:00 p.m., Monday through Friday.
Consistent attendance is required, which may include attendance at after-hour company events.
Ability to accept supervision.
Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.
Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone, video conferences and in person.
Must be a personable, positive, and professional representative of the company.
Ability to work overtime as requested and approved by supervisor.
Perform other duties as assigned by supervisor.

PHYSICAL/MENTAL DEMANDS:

Proactive problem solver with a strategic mindset that is capable of critical thinking.
Demonstrate a strong aptitude for quickly learning new applications and tools with training.
Ability to change tasks quickly and proficiently.
Ability to work with confidential information.
Must be flexible with a can-do attitude and can remain professional under high pressure situations.
Ability to learn tools and applications with training.
Ability to work in an office setting five days a week.
Repetitive and continual keyboard activity and interaction

Sedentary work: The majority of activity in this position involves sedentary work including sitting, standing, walking and the occasional need to lift or move objects.

#LI-KB1

The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.

Position's Pay Range:

$20.00-$30.00

Benefits may include:

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer

Apply Now

Refine Your Search

program support representative jobs in eden prairie, mn

Real-Estate Document Processing Support Specialist

Medical Delivery Driver

FSC - Community Shelter Specialist

Inside Sales & Customer Support Representative

Associate Medication Support Center Representative

Call Center Representative

Care Team Representative

Disability Representative

Welcome Services Representative

Customer Experience Representative

Patient Access Representative Associate - Minneapolis, MN

26-27 Spanish Speaking SPED Teacher

Senior Engineer, Electrical

Pain Management Physician

Industrial Senior Project Manager

RN, AL Director (LALD SPONSORED)

Maintenance Technician, Multifamily

Sales Manager

Start of Care Physical Therapist - PRN - Weekends - Home Health

RMA Electrical Technician

I want to receive the latest job alert for program support representative in eden prairie, mn

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