Top 20 Technical support analyst Jobs in Eden Prairie, Mn

Technical Operations Support Analyst - Remote
Optum —Eden Prairie, MN
- $72,800 - $130,000 a year
- Full-time
- Hybrid work
- Azure
- Pass drug screening
- Research
20h
Technical Support Analyst I
Renewal by Andersen LLC —Saint Paul, MN
- $62,856 - $120,480 a year
- Full-time
- Mid-level
- Residential
- SQL
- Profit sharing
- Paid parental leave
Quick Apply
3d
IT Service Desk Analyst
All Surfaces Inc. —Bloomington, MN
- $50,000 - $60,000 a year
- Mid-level
- Office
- Travel
Quick Apply
IT Service Desk Analyst
PROMED MOLDED PRODUCTS INC —Plymouth, MN
- $23.44 - $32.35 an hour
- Full-time
- Bilingual
- Azure
- Mid-level
- Profit sharing
- Health savings account
1d
Service Desk Analyst 1
Netrio —Golden Valley, MN
- $50,000 - $60,000 a year
- Entry level
Quick Apply
Systems Support Analyst
Verus Mortgage Capital —Bloomington, MN
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
13d
Client Support Desk Analyst
defi AUTO LLC —Saint Paul, MN
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
9d
Membership Accounting Web Support Analyst
HealthPartners/GHI —Bloomington, MN
- $24.04 - $36.06 an hour
- Full-time
- Mid-level
- Office
- Analysis skills
- Health insurance
Service Desk Support Analyst
The Evolvers Group —Saint Paul, MN
- Contract
- Mid-level
- Windows
- High school diploma or GED
Systems Support Analyst
Invictus Capital Partners / Verus Mortgage Capital —Bloomington, MN
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
13d
Mainframe Operations (Network Operations Analyst 2)
U.S. Bank National Association —Hopkins, MN
- $30.29 - $40.38 an hour
- Overtime
- Microsoft Outlook
- Word processing
- Mid-level
- Paid holidays
- Disability insurance
Service Desk Analyst
Virteva —Minneapolis, MN
- $20 an hour
- Weekends as needed
- English
- Office
- Windows
- Paid parental leave
- Health insurance
Quick Apply
Level 3 Support Analyst - AI Specialist
Anaplan —Minneapolis, MN
- $82,000 - $118,000 a year
- Email
- Azure
- Management
- Computer Science
Quick Apply
Meditech Technical Support Analyst
ClinDCast LLC —United States
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
Quick Apply

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IT Service Support Analyst 1
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technical support analyst jobs near eden prairie, mn

Technical Operations Support Analyst - Remote

Optum -
Eden Prairie, MN

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Job Details

Full-time
$72,800 - $130,000 a year
20 hours ago

Qualifications

VLOOKUP function
SQL
Productivity software
Ticketing system technical support
Production troubleshooting
Excel data analysis
Database software proficiency

Full Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Technical Operations Support Analyst - Remote is position will be part of the Technical Support team driving incident management, technology support, and operational workflow with our clients. This position is required to support the Optum Integrated Care Suite(OICS) care management product. Primary responsibilities will include production support to ensure successful file loads into the OICS system and associated integration layer architecture. Additional responsibilities include data flow and application management.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

Research and resolve issues reported by internal and external customers via ServiceNow
Work closely with internal and external teams to troubleshoot technical issues and support break/fix efforts
Communication and escalation of issues reported or discovered
Technical support for file loads and transfers
Facilitate meetings and presentations for internal teams and clients
Identify opportunities for process improvement
Ensure internal and external processes are accurately documented
Training and onboarding new teammates as needed

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

3+ years of SQL experience
3+ years of Excel experience, able to use formulas, VLOOKUP, and pivot tables
2+ years of customer-focused position involving technical knowledge of company's products and services
2+ years technical support and troubleshooting experience
2+ years file load troubleshooting experience
2+ years working with and assisting clients with help desk software
2+ years of Microsoft Office Suite experience
Ability to travel domestically up to 10-25% when required

Preferred Qualifications:

Experience with Care / Clinical Management applications, workflows, system integrations
Experience with ServiceNow
Experience and understanding of file transfer platforms (SFTP)
Experience with Government Healthcare (Medicare/Medicaid/ACA) experience
Healthcare payer application experience
Experience with Facets, QNext and/or HealthRules claims platforms
Experience developing in BI/Visualization software (Tableau/PowerBI)
Extract, Transform, & Load (ETL) Experience
Azure Cloud Configuration Experience
VPN Tunnel Experience
TCP/IP Networking Experience
Experience incorporating AI into system and employee workflows to automate routine activities, augment decision-making, and drive measurable productivity gains
Proven to exhibit a demonstrated aptitude for AI and a continuous curiosity for applying emerging technologies to solve business and operational challenges

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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technical support analyst jobs in eden prairie, mn

Technical Operations Support Analyst - Remote

Technical Support Analyst I

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Service Desk Analyst 1

Systems Support Analyst

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Level 3 Support Analyst - AI Specialist

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