Top 1664 Technical support engineer Jobs in Eden Prairie, Mn

Help Desk Technician I
Willdan —Minnetonka, MN
- $30 - $35 an hour
- Office
- Windows
- Microsoft Office
Quick Apply
7d
Senior Technical Lead Engineer, Oracle Retail Practice
BTM Global —Edina, MN
- 7 years
- Research
- Windows
Quick Apply
Electrical Systems Engineer
Zepto Life Technology —Saint Paul, MN
- $95,000 - $115,000 a year
- Full-time
- 5 years
- Continuous improvement
- Product management
- Health savings account
- Paid holidays
Quick Apply
8d
Senior Sterility Assurance Engineer
Lifecore Biomedical Inc —Chaska, MN
- $95,000 - $110,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Engineering
- Organizational skills
- Health savings account
- Paid holidays
Support / Systems Engineer
Uptime Legal Systems —Eden Prairie, MN
- Up to $55,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Electrical Engineer – Hardware Design (Altium)
Embedded Design Engineering —Chaska, MN
- $80,000 - $115,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Laboratory experience
- Health savings account
- Paid holidays
Quick Apply
Principal Electrical Engineer
Micro Control Company —Arden Hills, MN
- $126,680 - $140,756 a year
- Full-time
- ERP systems
- Senior level
- Electrical Engineering
- Profit sharing
- Health savings account
Quick Apply
Senior DevOps Engineer (With SRE Trajectory)
Sempris, LLC —Eden Prairie, MN
- $120,000 - $140,000 a year
- Full-time
- Background check
- Customer service
- HIPAA
- Health savings account
- Health insurance
Quick Apply
1d
Senior Capital Project Engineer
Liberty Diversified International, Inc. —New Hope, MN
- $101,460 - $126,825 a year
- Full-time
- 5 years
- Engineering
- Research
- Profit sharing
- Health savings account
Quick Apply
Linux/Windows Monitoring Engineer
Logistics Integration Solutions (LIS) —Eagan, MN
- Full-time
- Azure
- Mid-level
- 3 years
Quick Apply
2d
Sales Engineer
R.E. Purvis & Associates, Inc. —Minneapolis, MN
- $70,000 - $85,000 a year
- Full-time
- Background check
- Clean driving record
- Up to 50% travel
- Health savings account
- Health insurance
Quick Apply
11d
Senior Mechanical Engineer
Micro Control Company —Arden Hills, MN
- $111,123 - $123,470 a year
- Full-time
- ERP systems
- Research
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
Sr. Chemical Process Engineer
All Flex Solutions, Inc —Minneapolis, MN
- $95,000 - $120,000 a year
- 5 years
- Bachelor of Science
- Bachelor's degree
- Profit sharing
- Health savings account
Quick Apply
Technology Alignment Engineer
Tech Support Minnesota —New Prague, MN
- $65,000 - $75,000 a year
- Weekends as needed
- Azure
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9h
Sales Support Representative
Carter Americas, LLC —Burnsville, MN
- $50,000 - $60,000 a year
- 8 hour shift
- Microsoft PowerPoint
- Background check
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
Electronics Engineer II (Power Design)
Konik —Saint Paul, MN
- $85,000 - $95,000 a year
- Mid-level
- Organizational skills
- Experience equivalent to degree accepted
- Health savings account
- Disability insurance
Quick Apply
9d
Process Engineer
Multisource Mfg —Fridley, MN
- $85,000 - $100,000 a year
- Full-time
- Engineering
- ERP systems
- English
Quick Apply
Manufacturing Engineer - II
Legrand AV —Minnetonka Mills, MN
- $80,000 - $100,000 a year
- Extended hours
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Advanced MBSE Systems Engineer
General Dynamics Mission Systems, Inc —Bloomington, MN
- $118,570 - $131,539 a year
- Full-time
- 3 years
- Master's degree
- Analysis skills
- Paid parental leave
- Health insurance
Senior Electronics Engineer, Hardware & PCB
Konik —Saint Paul, MN
- $80,000 - $95,000 a year
- Senior level
- Electrical Engineering
- 4 years
- Profit sharing
- Health savings account
Quick Apply
3d

I want to receive the latest job alert for technical support engineer in eden prairie, mn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support engineer jobs near eden prairie, mn

Help Desk Technician I

Willdan -
Minnetonka, MN

Quick Apply

Job Details

$30 - $35 an hour
7 days ago

Qualifications

Network troubleshooting
Mobile device support
Enterprise software
Windows
Microsoft Office
High school diploma or GED
Mobile device management
macOS
ServiceNow
IP networking
Automation tools
Ticketing system technical support

Full Job Description

Willdan is seeking a Help Desk Technician I. This hybrid role requires three days per week in the office.

The Help Desk Technician I provides first-level technical support to end users across the organization, ensuring a high level of customer service, quick response times, and efficient issue resolution. Responsibilities include supporting hardware, software, enterprise applications, and network connectivity issues across local and remote offices. Support is provided through a ticketing system, phone, chat, and in-person interactions. The ideal candidate is detail-oriented, customer-focused, works well independently and within a team, and is eager to develop their technical skillset while contributing to service improvement initiatives. Technicians in this role are expected to manage their time effectively, follow established procedures, maintain documentation, and take ownership of tasks through completion.

Essential Duties & Responsibilities

Provide timely technical support for desktops, laptops, mobile devices, peripherals, printers, phones, and basic networking issues.
Respond to and manage helpdesk tickets, phone calls, and in-person requests with professionalism and a focus on customer satisfaction.
Set up and configure workstations and user environments for new hires and replacements, including software installations, user data transfers, and peripheral setup.
Support the onboarding and offboarding process using standardized forms and checklists.
Maintain accurate and up-to-date IT asset inventory for assigned locations; participate in audits, asset tagging, lease returns, and decommissioning processes.
Contribute to IT process improvements by helping create technical documentation and knowledge base articles to support user self-service and internal training.
Assist with MDM solutions (e.g., MangeEngine, JAMF, InTune) for mobile device and computer endpoint management.
Participate in IT projects such as system migrations, hardware refreshes, software rollouts, and office moves.
Identify recurring issues and escalate unresolved problems to higher-level support or engineers.
Look for ways to improve response/resolution time and service desk efficiency, including automation opportunities and form/process enhancements.
Maintain a clean and organized workspace including IT storage areas.
Carry and set up equipment up to 35 lbs.
Identifies, researches, and resolves technical problems. Responds to telephone calls, emails/helpdesk tickets and personnel requests for technical support.
Perform other duties as assigned in support of IT operations.

Job Requirements / Qualifications

High school diploma or equivalent required.
Associate/Bachelors degree or relevant technical certifications (e.g. CompTIA A+, CompTIA Network+, HDI Support Center Analyst, or Microsoft certifications) are preferred.
Strong oral and written communication skills.
1-3 years of helpdesk or IT support experience in a professional environment.
Proficiency in Windows 11, MacOS, and Microsoft 365 services.
Familiarity with enterprise software ticketing systems (ServiceNow) and standard support tools.
Basic knowledge of networking concepts and troubleshooting (Wi-Fi, DNS, VPN, etc.) and an understanding of ITSM, ITIL, and ITAM frameworks.
Experience with a service desk platform (e.g. ServiceNow).
Exposure to device management platforms such as JAMF, ManageEngine, or Microsoft Intune.
Familiarity with workflow automation, scripting (e.g., PowerShell) and process documentation.

EEO Non-Discrimination and ADA Reasonable Accommodation Statement
Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us.

Willdan Group, Inc. participates in E-Verify.

Quick Apply

Refine Your Search

technical support engineer jobs in eden prairie, mn

Help Desk Technician I

Senior Technical Lead Engineer, Oracle Retail Practice

Electrical Systems Engineer

Senior Sterility Assurance Engineer

Support / Systems Engineer

Electrical Engineer – Hardware Design (Altium)

Principal Electrical Engineer

Senior DevOps Engineer (With SRE Trajectory)

Senior Capital Project Engineer

Linux/Windows Monitoring Engineer

Sales Engineer

Senior Mechanical Engineer

Sr. Chemical Process Engineer

Technology Alignment Engineer

Sales Support Representative

Electronics Engineer II (Power Design)

Process Engineer

Manufacturing Engineer - II

Advanced MBSE Systems Engineer

Senior Electronics Engineer, Hardware & PCB

I want to receive the latest job alert for technical support engineer in eden prairie, mn

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected