Top 14 Guest service agent Jobs in Edgartown Ma

Front Desk Agent-Seasonal - Full time
HARBORSIDE INN CONDO TRUST —Edgartown, MA
- $22 an hour
- Weekends as needed
- Microsoft Excel
- Entry level
- Resort
- Paid holidays
- Paid sick time
Quick Apply
Front Desk Agent/Guest Experience Agent (Concierge)
HARBOR VIEW HOTEL —Edgartown, MA
- $19 - $23 an hour
- Weekends as needed
- Hotel
- US work authorization
- Communication skills
Quick Apply
1d
Front Desk Agent
Gulph Creek Hotels —Oak Bluffs, MA
- $22 - $23 an hour
- Basic math
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
MVII Hotel Management LLC —Oak Bluffs, MA
- $23 an hour
- Basic math
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Hotel Guest Service Agent
Salt Hotels —Nantucket, MA
- $20 - $22 an hour
- Part-time
- Customer service
- Hotel
- Communication skills
- Flexible schedule
Quick Apply
Seasonal Front Desk & Guest Experience Associate
Nantucket Resort Collection —Nantucket, MA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Computer skills
Quick Apply
Night Auditor - Seasonal - Part time
HARBORSIDE INN CONDO TRUST —Edgartown, MA
- $22 an hour
- Weekends as needed
- Microsoft Excel
- Accounting
- Front desk
Quick Apply
Front Desk Agent
The Holiday Inn Cape Cod Falmouth —Falmouth, MA
- $15 - $21 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Health insurance
- Dental insurance
1d
Guest Service Representative
MARGARITAVILLE RESORT CAPE COD —Hyannis, MA
- $18 an hour
- Word processing
- Hotel
- High school diploma or GED
Quick Apply
Reservations Agent
White Elephant Resorts —Nantucket, MA
- 8 hour shift
- Sales
- Communication skills
- Entry level
- Dental insurance
- 401(k)
Quick Apply
Seasonal Front Office Agent
Red Jacket Beach Resort —South Yarmouth, MA
- Seasonal
- Entry level
- Resort
Quick Apply
House Ambassador
Faraway Martha's Vineyard —Nantucket, MA
- $20 an hour
- English
- Hotel
- Ability to stand for extended periods
Seasonal Overnight Front Office Agent
Red Jacket Beach Resort —South Yarmouth, MA
- $19.43 an hour
- Seasonal
- Entry level
- Resort
Quick Apply
General Manager
Shore Haven Inn —Falmouth, MA
- $80,000 a year
- Overtime
- Sales
- Writing skills
- Hotel
- Paid holidays
Quick Apply

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Front Desk Agent/Guest Experience Agent (Concierge)
HARBOR VIEW HOTEL —Edgartown, MA
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Must have exceptional guest service skills with a…
$19 - $23 an hour
Quick Apply
1d
Front Desk Agent
Ocean Edge Resort & Golf Club —Brewster, MA
In this position, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment…
$18 - $19 an hour
Quick Apply
8d

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Guest Service Agent
Columbus Polaris Staybridge Suites —Columbus, OH
Ability to answer and route calls as appropriate; takes guest messages with accuracy. Answers and routes calls as appropriate; takes guest messages with…
$16 - $17 an hour
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9d

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guest service agent jobs near edgartown ma

Front Desk Agent-Seasonal - Full time

HARBORSIDE INN CONDO TRUST
Edgartown, MA

Quick Apply

Job Details

Seasonal
$22 an hour

Benefits

Paid holidays
Paid sick time

Qualifications

Customer communication
Cash amount verification
Confidential information handling
Microsoft Excel
Passenger baggage assistance
Hotel policy compliance
Safety protocol adherence
Greeting customers
Hotel and accommodations guest luggage handling
Cash drawer securing
Answering guest questions
Customer engagement
Property management systems (PMS)
Productivity software
Hotel and accommodations guest complaints handling
Hotel guest account management
Suggestive selling
Entry level

Full Job Description

The Harborside Inn is now hiring front desk agents for its 2026 season!

These positions are located on Martha's Vineyard. Shared dormitory-style housing is available.

The Harborside Inn is Martha's Vineyard's premier waterfront resort, located on the harbor in the heart of Edgartown. With 90 guest rooms and luxury hotel amenities, it is the perfect place to vacation in the heart of Edgartown with all the galleries, dining, shops, and nightlife the town has to offer.

Our website: www.theharborsideinn.com

Our careers page: https://theharborsideinn.easyapply.co

Video of Harborside Inn: https://www.youtube.com/watch?v=XxmPPKW0FM4

Anticipated Dates:

Our full season is from April 1, 2026 through November 18, 2026. All positions, including seasonal roles, remain employment-at-will. Preference may be given to those available full season. However, those unable to work a full season are not necessarily automatically disqualified. Start and end dates may be flexible.

Benefits:

Seasonal staff enjoy many benefits. Some benefits available may include:

Competitive wages
Paid sick time and holidays
Company subsidized shared housing (as available)
New friendships and good times await you on Martha's Vineyard. Countless beaches, amazing sunsets, and nature trails are waiting for you to explore, and numerous shops are available for you to enjoy

POSITION DESCRIPTION:

The Front Desk Agent plays a key role in our mission to deliver world-class service and products and a memorable vacation experience to everyone who passes through our doors. They ensure every single guest and owner has an enjoyable experience at the Inn. This includes greeting everyone and making sure the reservation, check-in, and check-out experiences are positive. They also ensure all concerns are resolved, make suggestions on activities and dining, store luggage, and complete daily shift checklists. They also partner with other departments and team members to provide the best overall experiences possible. The position involves:

Operationally Related:

Greeting guests and owners and providing a first point of contact to the property in a manner that creates an excellent first impression.
Checking guests in and out of the property.
Collecting all necessary information accurately while registering guests and owners into the computer system.
Making reservations and processing cancellations.
Resolving the concerns of both guests and owners
Completing daily shift checklists as applicable.
Documenting all guest and owner communications in the departmental log
Maintaining a cash bank and reporting discrepancies to management.
Upselling services and accommodations as appropriate.
Updating availability in the computer system as needed.
Partnering with the housekeeping department in keeping room status reports up to date and coordinating requests for maintenance and repair work.
Assisting with luggage for both owners and guests as needed.
Assisting in other roles as needed.

Guest Service Related:

Initiating conversations with guests and owners and being attentive to them.
Obtaining the necessary knowledge to provide information and recommendations to guests and owners
Arriving to work as scheduled and following the property's attendance guidelines.
Attending meetings and training as requested.
Practicing all safety guidelines of the organization and reporting safety concerns to management.
Adhering to organizational guidelines/policies/expectations as well as federal, state, and local laws, including the property's confidentiality expectations.

Qualifications:

All of our team members are passionate about guest service and helping others. They initiate conversations, anticipate the needs of others, and interact with others in a courteous and efficient manner. They love being a team player and are detail-oriented as well as flexible/adaptable. They are able to work a flexible work week including nights, weekends, and holidays. They understand maintaining confidentiality is important. This position primarily works indoors. Previous front desk is preferred but is not necessarily required. Experience with Microsoft Office Products, especially Excel, is helpful as is familiarity with property management systems. Position involves lifting and carrying items 10 to 20 pounds.

The Harborside Inn is an Equal Employment Opportunity employer.

Quick Apply

Refine Your Search

guest service agent jobs in edgartown ma

Front Desk Agent-Seasonal - Full time

Front Desk Agent/Guest Experience Agent (Concierge)

Front Desk Agent

Front Desk Agent

Hotel Guest Service Agent

Seasonal Front Desk & Guest Experience Associate

Night Auditor - Seasonal - Part time

Front Desk Agent

Guest Service Representative

Reservations Agent

Seasonal Front Office Agent

House Ambassador

Seasonal Overnight Front Office Agent

General Manager

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