Top 24 Cloud architect Jobs in Edgecliff Village Tx

Genesys Cloud Architect
Insight Global —Fort Worth, TX
- $65 - $75 an hour
- Call employer
- Hybrid work
- HIPAA
- Mid-level
Quick Apply
7h
IT Architect - Cloud
HDR —Fort Worth, TX
- $110,726 - $158,180 a year
- Full-time
- 7 years
- Computer Science
- Analysis skills
- Paid holidays
- Disability insurance
GCP Cloud Architect
Brilliance Cyber Systems INC —South Lake, TX
- $130,000 - $160,000 a year
- Full-time
- Java
- SQL
- Software development
Quick Apply
Director, Solutions Architecture (RapidScale)
Cox Communications —Texas
- $148,500 - $247,500 a year
- Full-time
- Azure
- 5 years
- HIPAA
- Paid jury duty
- Paid holidays
OCI Solution Architect - Manager
PRICE WATERHOUSE COOPERS —Fort Worth, TX
- $99,000 - $232,000 a year
- 7 years
- Azure
- Oracle
- Paid holidays
- Health insurance
Azure Developer
InfoQuest Consulting Group Inc. —Fort Worth, TX
- Email
- Mid-level
- 3 years
- Databases
US Tech - AI Engineering Manager
PRICE WATERHOUSE COOPERS —Fort Worth, TX
- $73,500 - $244,000 a year
- Remote
- Azure
- DevOps
- System design
- Paid holidays
- Health insurance
Manager, Solution Architect
PRICE WATERHOUSE COOPERS —Fort Worth, TX
- $99,000 - $232,000 a year
- 7 years
- Oracle
- Computer Science
- Paid holidays
- Health insurance
Cloud Platform Delivery Lead – Azure: Manager
PRICE WATERHOUSE COOPERS —Fort Worth, TX
- $99,000 - $232,000 a year
- Computer Science
- 5 years
- System design
- Paid holidays
- Health insurance
JSE Lead Cloud-Cyber Architect
FlightSafety International —Fort Worth, TX
- Computer Science
- Master's degree
- C++
11d
Red Hat Edge Solutions Architect
Virtual Service Operations —Fort Worth, TX
- $115,000 - $173,000 a year
- In-person
- Senior level
- 10 years
- Health insurance
Staff Engineer, Cloud & TechOps
GameStop —Grapevine, TX
- DevOps
- AWS
- Senior level
Quick Apply
Cloud Platform Principle Engineer (Kubota Credit Corporation)
Kubota Tractor Corp —Grapevine, TX
- Computer Science
- Office
- Windows
Quick Apply
Cloud Platform Delivery Lead – AWS: Senior Manager
PRICE WATERHOUSE COOPERS —Fort Worth, TX
- $124,000 - $280,000 a year
- 7 years
- Computer Science
- Bachelor's degree
- Paid holidays
- Health insurance
AI Architect
NTT DATA —Fort Worth, TX
- $85 - $90 an hour
- Azure
- 5 years
- System design
- Health savings account
- AD&D insurance
Quick Apply
Senior Manager, Solution Architect
PRICE WATERHOUSE COOPERS —Fort Worth, TX
- $124,000 - $280,000 a year
- 6 years
- Computer Science
- Java
- Paid holidays
- Health insurance
Google AI Lead Architect
Deloitte —Fort Worth, TX
- $141,000 - $278,000 a year
- Full-time
- Azure
- Computer Science
- Up to 50% travel
Principal Engineer, IT Systems Engineering
American Airlines —Fort Worth, TX
- Computer Science
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
3h
Senior Engineering Manager – Platform Engineering (PL)
Charles Schwab —Southlake, TX
- $160,000 - $215,000 a year
- Hybrid work
- Computer science
- Computer Science
- Office
- Paid parental leave
- Employee stock purchase plan
7d
Technical Lead, Artifact Repository Management Platform Technology
Fidelity Investments —Westlake, TX
- Full-time
- Java
- Continuous improvement
- Mentoring
14d

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cloud architect jobs near edgecliff village tx

Genesys Cloud Architect

Insight Global -
Fort Worth, TX

Quick Apply

Job Details

Contract
$65 - $75 an hour
7 hours ago

Qualifications

Dashboard development
Systems integration
PCI
Workflow management (operations management method)
Call center experience
HIPAA
Integration Architecture Design (Architecture design skills)
Quality control management
IT experience within healthcare
Integration Platforms (Enterprise solutions)
Forecasting
Cloud compliance
Telephone systems
Cloud Architecture Design (Architecture design skills)
Workforce management

Full Job Description

We are seeking an experienced Genesys Cloud CX Subject Matter Expert to support the design, optimization, and ongoing operation of our Genesys Cloud contact center environment within a healthcare enterprise. This contractor will provide hands-on technical leadership across core platform configuration, Epic EMR integration, Workforce Management (WFM), and Quality Management (QM), partnering closely with our internal telecommunications engineering team and clinical/integration stakeholders.

Location: Remote in the US (Hybrid to FW preferred)

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Requirements:

4+ years of hands-on Genesys Cloud CX administration and architecture experience.
Demonstrated experience integrating Genesys Cloud with Epic (or a comparable healthcare EMR) via CTI/telephony connectors.
Strong WFM and QM configuration and operational experience.
Proficiency with Architect flow design, ACD/routing, and Genesys Cloud APIs and data actions.
Working knowledge of contact center compliance (PCI DSS, call recording, PHI/HIPAA-aware handling).

Job Description:

Platform Administration & Architecture

Administer and optimize the Genesys Cloud CX platform, including ACD routing, IVR/Architect flows, queues, skills-based routing, divisions, and DID/number management.
Manage roles, permissions, and security configuration aligned to least-privilege and healthcare compliance requirements.
Configure and troubleshoot platform integrations via the Genesys Cloud API, data actions, and supported connectors.

Epic EMR Integration

Lead and support Epic EMR integration efforts, including CTI, screen pop, and data dip configuration.
Coordinate northbound and southbound interface design (e.g., HTTPS/443, HL7/MLLP) with clinical, integration, and middleware teams.
Validate caller identification, context passing, and agent workflow within the integrated environment.

Workforce Management (WFM)

Configure and tune WFM: forecasting, scheduling, adherence, and intraday management.
Build management workflows and reporting to support supervisor and operations needs.

Quality Management (QM)

Build and maintain QM programs: evaluation forms, scoring, call recording, and screen recording policies.
Support compliance workflows including PCI DSS, call-recording compliance, and PHI/HIPAA-aware handling.

Reporting, Documentation & Support

Develop and maintain performance views, custom reports, dashboards, and data export integrations.
Document configurations, runbooks, and standard operating procedures; provide knowledge transfer to internal staff.
Participate in troubleshooting, root-cause analysis, and vendor escalations with Genesys.

Pay: $65.00 - $75.00 per hour

Application Question(s):

4+ years of hands-on Genesys Cloud CX administration and architecture experience.
· Demonstrated experience integrating Genesys Cloud with Epic (or a comparable healthcare EMR) via CTI/telephony connectors.
Strong WFM and QM configuration and operational experience.
Proficiency with Architect flow design, ACD/routing, and Genesys Cloud APIs and data actions.

Work Location: Hybrid remote in Fort Worth, TX 76147

Quick Apply

Refine Your Search

cloud architect jobs in edgecliff village tx

Genesys Cloud Architect

IT Architect - Cloud

GCP Cloud Architect

Director, Solutions Architecture (RapidScale)

OCI Solution Architect - Manager

Azure Developer

US Tech - AI Engineering Manager

Manager, Solution Architect

Cloud Platform Delivery Lead – Azure: Manager

JSE Lead Cloud-Cyber Architect

Red Hat Edge Solutions Architect

Staff Engineer, Cloud & TechOps

Cloud Platform Principle Engineer (Kubota Credit Corporation)

Cloud Platform Delivery Lead – AWS: Senior Manager

AI Architect

Senior Manager, Solution Architect

Google AI Lead Architect

Principal Engineer, IT Systems Engineering

Senior Engineering Manager – Platform Engineering (PL)

Technical Lead, Artifact Repository Management Platform Technology

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