Top 351 Customer support representative Jobs in Edgemont Pa

Patient Service Representative I
Centers for Advanced Urology —Media, PA
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Customer Service Representative
Professional Services —Royersford, PA
- $18.20 an hour
- Part-time
- Background check
- Customer service
- Writing skills
- Paid training
- Health insurance
Quick Apply
Route Service Representative (4-Day Workweek)
Cintas —Aston, PA
- Full-time
- Inventory control
- Military
- High school diploma or GED
- Profit sharing
- AD&D insurance
7d
Customer Service Representative
Tential —Malvern, PA
- Contract
- Office
- Organizational skills
- 1 year
Quick Apply
Customer Service Representative
Meta Global —King of Prussia, PA
- $45,746.41 - $65,092.45 a year
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
10d
Customer Service Representative
Image Consulting Group —Philadelphia, PA
- $24.46 - $29.46 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
Patient Service Representative
Bryn Mawr Medical Specialists Association —Bryn Mawr, PA
- $18 - $21 an hour
- Full-time
- Medical terminology
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Rep (Member Help Team)
Independence Blue Cross —Philadelphia, PA
- Overtime
- Remote
- Computer literacy
- High school diploma or GED
- Bachelor's degree
- Work from home
10d
Patient Service Rep I
Axia Women's Health —Bryn Mawr, PA
- $18 - $21 an hour
- Full-time
- OSHA
- Writing skills
- HIPAA
- Health savings account
- Disability insurance
5d
Customer Service Representative
Ecolab Inc. —King of Prussia, PA
- $45,700 - $68,600 a year
- Overtime
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Employee stock purchase plan
Customer Service Representative
ThompsonGas LLC —Collingdale, PA
- $20 - $23 an hour
- Weekends as needed
- Pass drug screening
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Quick Apply
14d
Patient Services Representative, Billing
AOTI —Exton, PA
- $22 - $24 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- AD&D insurance
- Paid holidays
Patient Services Representative, Authorizations
AOTI —Exton, PA
- $22 - $24 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- AD&D insurance
- Paid holidays
Patient Service Rep II
Axia Women's Health —Bryn Mawr, PA
- $18 - $21 an hour
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
- Disability insurance
Patient Services Representative - Phoenixville Orthopedics
Tower Health —Paoli, PA
- Full-time
- Computer literacy
- BLS Certification
- No experience needed
Quick Apply
Technical Services Representative - Data Coordinator
Eldredge, Inc. —West Chester, PA
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Outpatient Therapist (Full-Time & Part-Time)
Holcomb Behavioral Health Systems —Exton, PA
- $30 an hour
- Part-time
- Addiction Medicine
- Licensed Clinical Social Worker
- LPC
- 403(b) matching
- Disability insurance
6d
Customer Service Representative
Newrez —Fort Washington, PA
- Computer literacy
- Research
- Office
- Paid parental leave
- Health savings account
Quick Apply
7d
Drug & Alcohol Outpatient Therapist
Holcomb Behavioral Health Systems —Phoenixville, PA
- $30 an hour
- Full-time
- Background check
- Addiction Medicine
- Licensed Clinical Social Worker
- 403(b) matching
- Disability insurance
Quick Apply
Full-Time Customer Service Representative
Ashley Home Store —Pottstown, PA
- $15 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
6d

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Patient Service Representative I

Centers for Advanced Urology -
Media, PA

Quick Apply

Job Details

Full-time

Benefits

Health savings account

Qualifications

High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

customer support representative jobs in edgemont pa

Patient Service Representative I

Customer Service Representative

Route Service Representative (4-Day Workweek)

Customer Service Representative

Customer Service Representative

Customer Service Representative

Patient Service Representative

Customer Service Rep (Member Help Team)

Patient Service Rep I

Customer Service Representative

Customer Service Representative

Patient Services Representative, Billing

Patient Services Representative, Authorizations

Patient Service Rep II

Patient Services Representative - Phoenixville Orthopedics

Technical Services Representative - Data Coordinator

Outpatient Therapist (Full-Time & Part-Time)

Customer Service Representative

Drug & Alcohol Outpatient Therapist

Full-Time Customer Service Representative

I want to receive the latest job alert for customer support representative in edgemont pa

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