Top 488 Patient services representative Jobs in Edina Mn

Complex Scheduler (Southdale Cardiology Clinic)
Fairview Health Services —Edina, MN
- $22.96 - $32.42 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Patient Care Coordinator/Receptionist
Minnehaha Falls Family Dental —Minneapolis, MN
- From $23 an hour
- Full-time
- Dental office
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
7d
Patient Services Representative
Twin Cities Pain Clinic —Burnsville, MN
- $20 - $22 an hour
- Full-time
- Background check
- HIPAA
- High school diploma or GED
- Paid training
- Health savings account
Patient Care Coordinator
McCannel Eye Clinic —Edina, MN
- $18 - $20 an hour
- Urgently hiring
- Customer service
- Medical office experience
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
Executive Assistant and Front Desk Coordinator
Health Dimensions Group —Hopkins, MN
- $55,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
20h
Medical Office Receptionist
BEHAVIORAL HEALTH PRACTICE SERVICES LLC. —Bloomington, MN
- From $22 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
11d
Clinic Patient Access Representative
Allina Health System —Edina, MN
- $22.04 - $30.01 an hour
- 8 hour shift
- 18 years or older
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
7d
Medical Receptionist Primary Care
HealthPartners —Saint Louis Park, MN
- Day shift
- Primary Care
- Clinic
- Ability to sit for extended periods
- Health insurance
- Dental insurance
5d
Patient Services Coordinator
Fairview Health Services —Edina, MN
- $20.83 - $29.40 an hour
- Word processing
- Administrative experience
- 1 year
- Continuing education credits
13d
Front Desk / Receptionist
Minnesota Urology P.A. —Edina, MN
- $18.39 - $23.00 an hour
- Full-time
- Clinic experience
- High school diploma or GED
- Clinic
- Health savings account
- Paid holidays
Quick Apply
Part-Time Front Office Receptionist - Edina, MN (6545)
QualDerm Partners —Edina, MN
- $22 - $27 an hour
- Part-time
- High school diploma or GED
- US work authorization
- Associate's degree
- Paid holidays
- 401(k)
Quick Apply
13d
Patient Access Representative
HealthPartners —Saint Louis Park, MN
- Surgery
- ER
- Typing
- Health insurance
- Dental insurance
Front Desk / Scheduler Plymouth
Minnesota Oncology —Plymouth, MN
- $20 - $27 an hour
- Surgery
- High school diploma or GED
- Clinic
- Free parking
- Wellness program
3d
Receptionist
Fairview Health Services —Minneapolis, MN
- $20.83 - $29.40 an hour
- No weekends
- Typing
- Entry level
14d
Patient Access Specialist - Site Based (Maple Grove Clinic)
Gillette Children's —Maple Grove, MN
- $20.58 - $30.87 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Health insurance
- Paid time off
6d
Receptionist, Medical III
HealthPartners —Saint Louis Park, MN
- Monday to Friday
- Ability to sit for extended periods
- Typing
- Medical terminology
- Health insurance
- Dental insurance
6d
Mental Health Admissions Specialist
Fairview Health Services —Minneapolis, MN
- $25.26 - $35.67 an hour
- Acute care
- Mid-level
- High school diploma or GED
Medical III Receptionist
HealthPartners —Saint Louis Park, MN
- Day shift
- Ability to sit for extended periods
- Typing
- Medical terminology
Patient Care Coordinator - Bloomington
Park Dental —Bloomington, MN
- $24.00 - $27.15 an hour
- Part-time
- Dental office
- Administrative experience
- Organizational skills
- Health savings account
- Employee stock purchase plan
Medical Scheduler
MNGI Digestive Health —Minneapolis, MN
- $19.95 - $22.94 an hour
- Full-time
- Hybrid work
- Writing skills
- High school diploma or GED
- Typing
- Profit sharing
- Paid holidays
Quick Apply
6d

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Complex Scheduler (Southdale Cardiology Clinic)

Fairview Health Services -
Edina, MN

Apply Now

Job Details

Full-time
$22.96 - $32.42 an hour

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Team scheduling
Microsoft Teams
Schedule creation
Typing
Patient registration

Full Job Description

Responsibilities/Job Description:

Our Fairview Southdale Cardiology Clinic supports a wide variety of patients with their cardiac needs. This includes preventative care, coronary artery disease, hypertension, heart failure, atrial fibrillation and more. We have a large group of providers that work closely with the RN's, clinical support staff, scheduling staff and more to provide excellent patient care. Southdale was rated #1 in the twin cities for cardiac care, and coronary intervention. We are excited to add an individual to our clinic who enjoys being part of a team and has a passion for caring for patients!

Overview

The Complex Scheduler is responsible for scheduling and coordinating multiple services including but not limited to appointments, imaging, labs, procedures, surgeries, and treatments. The Complex Scheduler collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete.

Responsibilities

Pre & Post-Appointment Support
Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments.
Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered.
Provides patients/caregivers with information and updates.
Maintains awareness of multiple competing situations needing attention and prioritizes to assure patient needs are met, while maintaining a pleasant, friendly demeanor.
Monitors, manage, and schedules/reschedules appointments from work queues or messages.
Identify potential issues that could complicate care (i.e. insurance issues, adherence concerns).
Customer Service
Collaborate with patients, caregivers, providers, schedulers, and other care team members to ensure:
Appointments, labs, imaging are prioritized and sequenced appropriately.
Patient has followed through on their labs, imaging, and appointments.
Medical records (results, office notes, etc) are received on time and available to the provider/care team.
Prior authorization is completed, if needed.
Appointments, labs, imaging are prioritized and sequenced appropriately.
Effectively communicates with customers (patients, caregivers, providers, care team members, outside health systems) in a professional and respectful manner.
Deliver a consistently high level of service and goes above and beyond to assist customers.
Provides patients with correct information related to their scheduled appointments, procedures, or tests, and in response to any associated questions they might have.
Partners with customers to resolve questions, and concerns.
Follows standard processes and workflows to ensure safety and reliability.
Communicates information and updates to providers, employees, and departments as appropriate.
Prepares schedules for providers
Prepares, manages, and updates the daily schedule/calendars for physicians who provide care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers.
Apprise physicians of changes or updates related to their schedules.
Epic in-basket and pool management
Review and respond to patient messages sent to the Epic in-box or through MyChart.
Gather and document information to help facilitate communication between the patient/caregiver and care team.
Ensure messages are addressed within standard timeframes and escalate issues that need prompt attention.
Communicate information delegated by providers
Review chart to piece together important information for the patient and provider.
Organization Expectations, as applicable:
Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
Partners with patient care giver in care/decision making.
Communicates in a respective manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on as assessment of learning needs of patient/care giver.
Fulfills all organizational requirements.
Completes all required learning relevant to the role.
Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.
Fosters a culture of improvement, efficiency and innovative thinking.
Performs other duties as assigned.

Required Qualifications

2 years experience, in a healthcare setting/practice
1 year Completing scheduling and registration of appointments
1 year Practicing good public relations, customer service, time management, prioritization, and patient communication skills.
1 year Proficient use of computer keyboarding and Microsoft office tools (Word, Excel, Outlook, Teams)

Preferred Qualifications

Healthcare or business-related degree
2 years experience working in a healthcare setting utilizing Epic Health Records
1 year Telephonic customer experience
1 year Templating schedules in Epic
1 year Providing administrative medical support
1 year Utilizing basic medical terminology

Location: 6405 France Ave S, Edina, MN 55435, ONSITE

Hours: 40 hours per week/ shift time of 8:30am-5:00pm

Qualifications:

$22.96- $32.42 Hourly

Apply Now

Refine Your Search

patient services representative jobs in edina mn

Complex Scheduler (Southdale Cardiology Clinic)

Patient Care Coordinator/Receptionist

Patient Services Representative

Patient Care Coordinator

Executive Assistant and Front Desk Coordinator

Medical Office Receptionist

Clinic Patient Access Representative

Medical Receptionist Primary Care

Patient Services Coordinator

Front Desk / Receptionist

Part-Time Front Office Receptionist - Edina, MN (6545)

Patient Access Representative

Front Desk / Scheduler Plymouth

Receptionist

Patient Access Specialist - Site Based (Maple Grove Clinic)

Receptionist, Medical III

Mental Health Admissions Specialist

Medical III Receptionist

Patient Care Coordinator - Bloomington

Medical Scheduler

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