SUMMARY: Performs duties directly related to the facility operations to ensure safe, sanitary and orderly conditions
exist around the facility. Responsible for providing direct oversight and supervision of the resident population during
an assigned shift and in accordance with policy/procedure requirements. Responsible for the proper implementation
and compliance with company policies, procedures, processes, and standards within the day-to-day performance of
assigned duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following; other duties may be assigned.
- Directs resident activities and establishes standards and procedures for the completion and quality of work performed by residents.
- Recommends plans, policies and procedures for operations and submits to Upper-Level Management for approval.
- Reviews operational reports prepared by staff and modifies schedules or plans as required. Prepares reports for Management, agency officials or others.
- Reviews operational components daily to ensure compliance with all operation procedures, standards, processes, and contractual requirements.
- Acts as immediate supervisor of residential staff assigned to shift. Provides direct supervision and guidance to assigned residential staff in the performance of their duties and responsibilities.
- Ensures that assigned operational staffs are performing their duties and responsibilities in conformance with policy and procedural requirements.
- Implements immediate corrective actions for discrepancies found and provide guidance and directions to subordinate staff in the implementation of corrective actions to resolve and prevent deficiencies.
- Provides direct supervision to the resident population and reports immediately any suspicious activities or violations of policy procedures, rules and/or regulations by residents and/or other individuals.
- Inspects and evaluates physical and sanitary condition of facility and resident living quarters on assigned shift and provides written documentation of such inspection.
- Reports and submits to maintenance work orders for painting, repairs, furnishings, relocation of equipment, and all reallocation of space.
- Periodically inventories supplies and equipment as assigned by a supervisor or as required by policy.
- Enforces security/safety/operational regulations and restrictions relative to facility operations outlining and establishing measures and procedures for granting personnel or visitor’s access to classified material or entry into restricted areas.
- Performs accountability inspections and counts of the resident population to ensure all resident locations and physical presence on the facility.
- Coordinates the checkout of residents during approved times and documents resident departures and arrivals at the facility in accordance with prescribed policy requirements.
• Completes all designated written documentation as delineated by policy or as may be assigned by a supervisor in conformance with policy requirements and in a timely manner prior to the end of duty shift.• Documents in conformance with policy the checkout of equipment, keys and other items assigned to the monitor station.
- Conducts resident urinalysis in conformance with policy and as instructed by a supervisor.
- Participates with management personnel in revising or updating security measures due to new or revised regulations.
- Facilitates open constructive and cooperative communications between operation staff and other divisions.
- Keeps update lists of all resident assignments to include housing, community service and programs.
- Conducts routine inspections of facility vehicles to ensure proper maintenance is maintained.
- Maintains familiarity with existing and changing techniques, policies and procedures utilized by the facility.
- Inspects and maintains facility fire protection.
- Performs other duties as may be assigned by his/her immediate supervisor or higher authority.
- All staff is to ask residents to identify the gender of staff with whom they would feel most comfortable conducting the search upon intake when arriving to facility; and Searches are conducted in accordance with the inmate’s gender identity.
(Facilities that conduct searches based solely on the gender designation of the facility without considering other factors such as the gender identity or expression of the individual inmate or the inmate’s preference regarding the gender of the person conducting the search, would not be compliant with Standards 115.15, 115.115, 115.215, and 115.315.)
SUPERVISORY RESPONSIBILITIES: Directly supervises 5 to 10 non-supervisory employees, Carries out supervisory
responsibilities in accordance with the organization’s policies and applicable laws.
SECURITY CLEARANCE REQUIREMENTS: Must successfully complete all security clearance requirements to include:
- Criminal Background Investigation (TCIC/NCIC)
- Driver's License Check
- Drug Screen
QUALIFICATION REQUIREMENTS: To perform this job successfully, and individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
EDUCATION and EXPERIENCE: High school diploma or general education degree (GED) and upon successful
completion of 90-day probationary period. Preference given to individuals who possess work experience. Strong
organizational skills and knowledge of computers to include Microsoft Word, Excel preferred.
