Top 7 Ccna Jobs in Edinburg Tx

IT Technician
TagleRock Technologies, LLC —McAllen, TX
- $10 - $25 an hour
- Full-time
- Software troubleshooting
- Mid-level
- Windows
- Paid time off
Quick Apply
1d
Analyst I - System
South Texas College —McAllen, TX
- $28 an hour
- Weekends as needed
- Background check
- Computer science
- Microsoft Outlook
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ENG Tech I
Netsync Network Solutions —McAllen, TX
- Background check
- 18 years or older
- Pass drug screening
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Electrician
aventiv —United States
- $43.81 - $49.94 an hour
- Microsoft Excel
- 5 years
- Mid-level
- Disability insurance
- Health insurance
Quick Apply

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ccna jobs near edinburg tx

IT Technician

TagleRock Technologies, LLC -
McAllen, TX

Quick Apply

Job Details

Full-time
$10 - $25 an hour
1 day ago

Benefits

Paid time off

Qualifications

Microsoft Windows Server
Computer operation
TCP
Software troubleshooting
In-person customer service
CCENT
Hardware maintenance
Windows
Driver's License
Productivity software support
Computer hardware
Customer engagement
Desktop applications
IP networking
Productivity software
TCP/IP
CompTIA A+

Full Job Description

Job Description -

As an IT Technician, you will be required to provide support for a wide range of technical issues relating to the small and medium business markets. This post involves performing troubleshooting of issues relating to hardware, operating systems and applications, and providing an appropriate level of advice on technical issues to non-technical personnel. You will be required to handle customer trouble tickets from initial receipt/assignment to resolving the issue which may involve traveling to site. Resolving issues will also require detailed and play by play documentation to ensure effective communication between the technician team and management. The successful applicant will report directly to the Service Manager and will work with her and the rest of the team closely to ensure SLA's are met and issues are resolved in a timely fashion.

Required Experience/Education -

Certifications (A+, Network+, MCSE, CCENT, CCNA, etc...) are preferred
3 - 5+ Years of experience preferred
Associates degree in related field preferred
Very good knowledge of all current Windows Operating Systems
Very good knowledge of basic networking concepts and Windows network technologies
Very good knowledge of computer hardware
Knowledge of Windows server features and functions
Very good understanding of Windows Office applications
Good understanding of web based technologies (cloud)
Experience in using Apple computers/devices desirable
Extremely good customer service skills

Responsibilities -

Answer the phone and deal with new tickets as they come in
Have high quality and friendly interactions with customers in all circumstances
Resolve technical issues with customer's PC's, servers or peripheral devices. This will involve having a good working knowledge of:
Microsoft operating systems
PC hardware
Common peripheral devices such as printers, scanners, switches, etc. . .
TCP/IP networking
Internet technologies
Common office applications
Travel to customer sites and deal with resolving technical issues, this may involve transporting customer equipment (PC's, routers, servers, etc. . .)
Resolve technical issues remotely using our remote support software
Document and track progress of work on all tickets via ticketing system
Technician will be assigned to projects involving running copper (category 5 and 6 primarily) and fiber optic cabling from time to time. Technician will work under project lead for those projects in these cases.
Represent TagleRock Technologies, LLC in a professional manner
Must have excellent self-management to take initiative and manage time effectively
Provide technical advice or minor training to customers when necessary
Keep technical documentation up to date by updating when necessary
Occasional evening, weekend and holiday work required when necessary

Valid driver's license is required

Reliable transportation to and from work required

Must be willing and able to take personal vehicle to client site if necessary (reimbursed per mile)

Technician may be required to climb ladders to complete tasks

Technician may be required to lift up to 50 lbs. to complete tasks

All potential hires are required to take an entrance exam.

Job Type: Full-time

Pay: $10.00 - $25.00 per hour

Benefits:

Paid time off

Ability to Commute:

McAllen, TX 78501 (Required)

Work Location: In person

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ccna jobs in edinburg tx

IT Technician

Analyst I - System

ENG Tech I

Electrician

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