Top 1635 Customer service technician Jobs in Edmond, Ok

Lead IT Technician
Elmer Smith Oil Company —Oklahoma City, OK
- Weekends as needed
- Background check
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
Network & Systems Support Technician
Addison Group —Oklahoma City, OK
- $31.25 an hour
- Mid-level
- Windows
- SQL
- Health insurance
- Dental insurance
Quick Apply
Supply Technician - Full Time
Mercy —Oklahoma City, OK
- Full-time
- Hospital
- No experience needed
- High school diploma or GED
- Health insurance
- Dental insurance
8h
Help Desk Technician
UNITED PETROLEUM TRANSPORTS INC —Oklahoma City, OK
- Full-time
- Research
- Office
- Windows
Quick Apply
13d
Help Desk Technician
General Dynamics Information Technology —Oklahoma City, OK
- $19.12 - $25.88 an hour
- Weekends as needed
- High school diploma or GED
- Travel
- 1 year
- Paid holidays
- 401(k) matching
IT Bench Technician
Oklahoma City Public Schools —Oklahoma City, OK
- Weekends as needed
- School experience
- Mid-level
- Office
Rehabilitation Technician
Mercy —Oklahoma City, OK
- Full-time
- Hospital
- High school diploma or GED
- Rehabilitation center
- Health insurance
- Dental insurance
5d
Lab Support Technician - Part Time
Mercy —Oklahoma City, OK
- Part-time
- Hospital
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
2d
Lab Support Technician - Waterview Park
Mercy —Oklahoma City, OK
- Full-time
- Primary Care
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
HVAC/R TECHNICIAN
ONCUE MARKETING LLC —Oklahoma City, OK
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Driver's License
HVAC Technician
Amped Home Services —Oklahoma City, OK
- $55,646 - $110,155 a year
- Full-time
- Clean driving record
- Mid-level
- Residential
- Paid training
- Paid holidays
Quick Apply
MAINTENANCE TECHNICIAN
ONCUE MARKETING LLC —Oklahoma City, OK
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Driver's License
Appliance Technician
Maple Leaf Appliance Repair —Oklahoma City, OK
- $60,000 - $100,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Flexible schedule
Quick Apply
Foundation Repair Crew Member / Polyurethane Injection Technician
Oklahoma Foundation Solutions, LLC —Oklahoma City, OK
- From $160 a day
- Full-time
- Driver's License
- Travel
- In-person
Quick Apply
Lab Technician
Green Country Testing, Inc. —Oklahoma City, OK
- $14 - $25 an hour
- Full-time
- US work authorization
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Maintenance Technician
Confidential —Oklahoma City, OK
- Overtime
- Mid-level
- Organizational skills
- Power tools
- Health insurance
- Dental insurance
Quick Apply
Service Technician
Harley Davidson World —Edmond, OK
- $18 - $30 an hour
- Full-time
- ASE Certification
- Dealership
- Computer literacy
- Paid training
- Disability insurance
Quick Apply
Kennel Technician
Memorial Road Pet Hospital —Edmond, OK
- $10 - $12 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee assistance program
- Employee discount
Quick Apply
Automotive Technician
Group 1 Automotive, Inc. —Edmond, OK
- $40 - $50 an hour
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Registered Behavior Technician (RBT) - Part Time/Full Time
Peak Behavioral Health —Edmond, OK
- $15 - $22 an hour
- Full-time
- Background check
- 18 years or older
- CPR Certification
- Paid training
- Mileage reimbursement
Quick Apply

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Lead IT Technician

Elmer Smith Oil Company -
Oklahoma City, OK

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Vendor relationship building
Windows
Network infrastructure
Driver's License
Computer hardware
Desktop administration

Full Job Description

This role is not remote. Must reside in Oklahoma City or a nearby surrounding area.

The IT Lead serves as the primary Tier 2 technical support resource for convenience store locations and the corporate office while providing day-to-day technical leadership to the IT Technician team. Reporting to the Systems Administrator, this position serves as the primary escalation point for complex technical issues, coordinates support activities and technology projects, and helps ensure consistent, timely IT support across all locations.

The IT Lead leads by example through technical expertise, initiative, and accountability. This role combines hands-on technical work with technician mentoring, project coordination, vendor collaboration, and continuous improvement of IT support processes.

Our ideal IT Technician:

Serves as the primary technical resource for the IT Technician team.
Enjoys mentoring others and helping teammates solve technical challenges.
Takes ownership of issues from initial report through successful resolution.
Recognizes when to resolve issues independently and when to involve the Systems Administrator.
Keeps projects organized and moving forward without requiring constant direction.
Documents solutions and continually improves processes for the benefit of the team.
Builds productive relationships with vendors, corporate staff, and store personnel.
Demonstrates professionalism, initiative, and accountability while leading by example.

Essential Duties:

Serve as the primary Tier 2 technical support resource for hardware, software, networking, POS systems, and infrastructure issues escalated by IT Technicians and store personnel.
Act as the primary technical escalation point before issues are referred to the Systems Administrator.
Provide day-to-day leadership, coaching, mentoring, and technical guidance to the IT Technician team.
Coordinate technician assignments by prioritizing support requests, installations, project work, and service calls.
Install, configure, maintain, upgrade, and troubleshoot network infrastructure, including firewalls, switches, wireless access points, and low-voltage cabling.
Install, configure, maintain, upgrade, and troubleshoot POS systems, including registers, printers, scanners, site servers, PIN pads, and related peripherals.
Install, configure, maintain, and troubleshoot Windows desktops and laptops, Microsoft Office, PDI software, device drivers, printers, scanners, mobile devices, audio systems, digital signage, electronic safes, DVR systems, and security cameras.
Troubleshoot server, software, and network issues affecting multiple users or locations.
Provide day-to-day technical support for the corporate office.
Coordinate with hardware and software vendors to diagnose, escalate, and resolve technical issues.
Monitor project timelines and installation schedules to ensure projects are completed accurately and on time.
Coordinate and participate in technology rollouts, upgrades, and other IT initiatives.
Train and mentor IT Technicians and assist with onboarding new team members.
Train store personnel on new technologies, equipment, and technology-related procedures.
Develop and maintain technical documentation, troubleshooting procedures, and knowledge base resources.
Identify recurring technical issues and recommend long-term solutions to improve system reliability, operational efficiency, and support processes.
Communicate project status, significant technical issues, and operational updates to the Systems Administrator.
Exercise sound judgment by resolving issues independently while escalating strategic decisions or issues outside the scope of the position as appropriate.
Work independently to prioritize responsibilities, manage multiple assignments, and complete work with minimal supervision.
Travel regularly to Domino convenience store locations for installations, troubleshooting, training, and project support.

Qualifications:

· Valid driver’s license with clean driving record required.

· Ability to travel to all stores on a regular basis.

· Requires some lifting, up to 50 pounds.

· Three or more years of technical support, IT systems administration, or equivalent experience preferred.

· Strong troubleshooting and analytical problem-solving skills.

· Excellent communication and customer service skills.

· High attention to detail and strong organizational skills.

· Ability to prioritize multiple tasks in a fast-paced environment.

· The convenience store industry operates 24 hours a day, 7 days a week. This position involves some “on call” work to resolve issues that need immediate attention. Must be available to work a flexible schedule including early mornings, nights and weekends.

· A+ or Network+ certification preferred.

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

customer service technician jobs in edmond, ok

Lead IT Technician

Network & Systems Support Technician

Supply Technician - Full Time

Help Desk Technician

Help Desk Technician

IT Bench Technician

Rehabilitation Technician

Lab Support Technician - Part Time

Lab Support Technician - Waterview Park

HVAC/R TECHNICIAN

HVAC Technician

MAINTENANCE TECHNICIAN

Appliance Technician

Foundation Repair Crew Member / Polyurethane Injection Technician

Lab Technician

Maintenance Technician

Service Technician

Kennel Technician

Automotive Technician

Registered Behavior Technician (RBT) - Part Time/Full Time

I want to receive the latest job alert for customer service technician in edmond, ok

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