Join Our Growing Team at Innovative Staff Solutions!
Are you a skilled professional looking for an exciting new opportunity? Innovative Staff Solutions is expanding, and we are on the hunt for a dynamic Area Manager to join our internal team in Mattoon for our Mattoon & Effingham, IL locations. This full-time role is crucial in connecting talented candidates with our valued clients.
About Innovative Staff Solutions
Innovative Staff Solutions is a family-owned, full-service staffing company with over 30 years of experience. We pride ourselves on delivering 5-star customer service and operate more than 20 locations across Illinois, Indiana, Kentucky, Wisconsin, and Missouri.
Our mission is to build successful partnerships with each of our clients – getting to know their businesses inside and out so that we may effectively fulfill their staffing needs. Through these mutually beneficial relationships, we are then able to open the doors of opportunity for our candidates.
We are deeply committed to giving back to the communities we serve through charitable donations and are recognized for their individual contributions.
Why Join Us?
- Collaborative Environment: Work with a supportive team that values your input and encourages professional growth.
- Community Impact: Engage in meaningful community service projects and make a difference.
- Recognition: Be acknowledged for your hard work and dedication.
- Training & Development: Structured training program and continuous professional development programs and opportunities.
- Compensation: Competitive pay of $24-28 per hour, plus bonus plan.
- Benefits: Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and Disability. Employee Assistance Program, Paid Time Off and Paid Holidays, Flexible Spending Account, and 401k with up to 4% company match.
Ideal Candidate
We are looking for individuals with impeccable customer service and communication skills, a positive attitude, and a passion for working in a progressive, people-centric environment.
Key Responsibilities
- Office Management: Recruit, interview, and train internal staff for any openings on your team. Travel to ISS locations to cover absences within internal staff. Financial management of branch operations such as payroll, invoice, and collections on accounts.
- Candidate Recruitment: Recruit, interview, and process candidates for job openings to ensure client needs are met.
- Hiring Process: Follow all hiring steps precisely to make quality hiring decisions.
- Talent Network: Maintain a robust network of qualified candidate through detailed documentation and follow up.
- Client Partnership: Travel to current and potential client locations for business relationship development. Collaborate with clients to meet their business needs and effectively manage the employees assigned to their locations.
- Communication: Engage with clients via phone, email, and in person to build and foster business and relationship development.
- Management: Lead with excellence by conducting regular staff performance reviews and meetings. Swiftly addressing customer and employee satisfaction concerns to maintain a positive environment.
- Onboarding & Screening: Process new hire paperwork, drug screens, and maintain all employment related legal compliance relevant to Worker’s Compensation, Unemployment, and more.
Requirements
- 4-year degree or equivalent experience.
- Mandatory travel to locations and clients within an hour travel time around Mattoon, IL (no overnight stays).
- At least 4 years of customer service experience.
- Proficiency in Microsoft Office products.
- Professional appearance and demeanor.
- Detail-oriented, organized, and able to work efficiently despite interruptions.
- Proven track record of being in a leadership position.
- Strong communication skills both written and verbal.
- Dependable and flexible, with the ability to work Monday-Friday 8am – 5pm and over time as needed to meet deadlines.
EEO Statement:
Innovative Staff Solutions is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and need.
Job Type: Full-time
Base Pay: $24.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- This role requires to travel between Mattoon and Effingham, IL locations Monday through Friday. Are you able to commute to both areas? Have you ever traveled for work before?
Experience:
- Customer service: 4 years (Required)
- Leadership: 2 years (Required)
Willingness to travel:
Work Location: In person
