Top 2 Temporary guest services animatronic support associate Jobs in Egg Harbor Township, Nj

Temporary Contact Center Floor Support, Animatronics
Spencer's and Spirit Halloween —Egg Harbor Township, NJ
- $19.50 an hour
- Temporary
- Microsoft Outlook
- High school diploma or GED
- Communication skills
Temporary Guest Services Animatronic Support Associate
Spencer's and Spirit Halloween —Egg Harbor Township, NJ
- $18.50 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED

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Temporary Contact Center Floor Support, Animatronics
Spencer's and Spirit Halloween —Egg Harbor Township, NJ
This position is responsible for monitoring the queue, supporting associates with escalated or complex calls, addressing guest feedback on the floor, and…
$19.50 an hour
Temporary Guest Services Animatronic Support Associate
Spencer's and Spirit Halloween —Egg Harbor Township, NJ
The Temporary Guest Services Technical Support Associate provides support to guests, store associates, and field teams by navigating multiple systems, following…
$18.50 an hour

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Temporary Contact Center Floor Support, Animatronics

Spencer's and Spirit Halloween -
Egg Harbor Township, NJ

Apply Now

Job Details

Temporary
$19.50 an hour

Qualifications

Customer communication

Full Job Description

Overview:

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: “Life’s a Party, We’re Makin’ It Fun!” and “So Much Fun It’s Scary!”

At Spencer’s and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal

We are leaders and owners of our business success. Whether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

Responsibilities:

Contact Center Floor Support role provides real-time guidance and operational coverage within the call center to ensure exceptional guest service and workflow efficiency. This position is responsible for monitoring the queue, supporting associates with escalated or complex calls, addressing guest feedback on the floor, and maintaining service levels during associate breaks and lunches.

Monitor the call center queue to ensure timely guest support and balanced call distribution
Walk the floor to address guest feedback and provide in-the-moment coaching
Cover associate breaks and lunches to maintain consistent service levels
Guide associates through complex or escalated calls in real time
Troubleshoot and resolve Animatronic and ISE issues for guests and stores
Support store and field teams with Animatronic and ISE setup
Ensure all guest interactions are properly documented and resolved within service standards
Collaborate with internal teams to report product concerns and track resolutions
Use dashboards and tools to monitor key metrics across all support channels
Share performance trends and insights with leadership
Communicate updates, procedural changes, and product information clearly to the team
Stay informed on current products and support resources

Qualifications:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Proficient in Microsoft Suite to include Word, Excel, and Outlook
Excellent written and verbal communication skills
Strong organizational and time management skills
Ability to manage and provide support to other associates

The pay range reflects the potential rate for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position.

Pay Range: $19.50 per hour

Apply Now

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temporary guest services animatronic support associate jobs in egg harbor township, nj

Temporary Contact Center Floor Support, Animatronics

Temporary Guest Services Animatronic Support Associate

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I want to receive the latest job alert for temporary guest services animatronic support associate in egg harbor township, nj

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