Job Purpose:
Entry Level position that will provide on the job training with the goal to progress to a Slot Technician ll. Skills developed will include guest service, electrical repair, troubleshooting, relocating slot machines, installing, set up, and perform preventive maintenance on slot machines. Identify standard slot manufacturers and models in the industry.
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
- Performs preventative maintenance on slot machines by cleaning slot machines and parts internally and externally. Checking, tightening, and replacing door locks, hinges and hardware as needed. Checking and changing lights and switches as needed, checking and replacing fuses.
- Ensures the satisfactory external appearance of slot machines by inspecting, documenting, and reporting defective outer machine sections or parts to the Technician Supervisor. Cleaning machine glass, cabinets, pedestals.
- Documenting all activities in the EGM history Logbook and completing any required forms
- Install/Removal of slot machines by moving and removing slot machines according to instructions, connecting communication lines, and installing game parts
- Assists with floor service calls by answering service calls, navigating through recall history, pay lines, and payouts, diagnosing routine machine malfunctions, performing minor repairs of bill acceptors, printers, and sentinels. Adjusting touch screens as needed, and setting game options under close supervision when assigned to shadow a Technician II.
- Assist during the daily drop by clearing EGM errors, repairing broken locks, and securing EGM doors.
Job Specifications:
Education and Experience:
Essential:
- High school diploma or G.E.D.
Desirable:
- Basic knowledge of electronics or enrolled in post-secondary education for electronics
- General knowledge of maintenance and repair of electronic systems and equipment
- Electronic systems maintenance and repair experience
- Prior experience in computer or arcade video game repair
- Customer service experience
- Knowledge of AC/DC electronics
- Multi-lingual
