Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Position Summary
Responsible for driving/picking up donations, sorting and properly storing donations, and providing initial contact to clients seeking help, whether by phone or in person. Position includes providing basic material assistance to clients and information referrals, as needed. The Driver/Warehouse Worker participates in all regular and special weekly food distributions and services. The worker will assist with accurately recording service data and inputting information into Salvation Army software including, but not limited to, WellSky. General office work and assisting in other matters relating to the Family Services operations.
Essential Functions
- Daily pickup of food donations from partner agencies for food bank.
- Keeping accurate records of weight and value of donations.
- Assist with ensuring donations are placed in proper location.
- Assist with stocking and organizing pantry.
- Maintain clean vehicles.
- Keep mileage logs for vehicles.
- Maintain positive working relationships with volunteers, visitors, and community representatives.
- Receive and screen incoming calls; provide necessary information to callers or direct calls to appropriate people, taking messages if necessary.
- Greet incoming clients in a pleasant and professional manner; provide basic and initial screening to assess specific needs.
- Provide basic assistance to clients in line with the offerings and capacity of Family Services.
- Complete office work and statistical record keeping in a timely and accurate manner.
- Ensure client confidentiality on all information shared.
- Maintain accurate records of in-kind and financial assistance provided, complete daily and monthly Gift-in-Kind reports.
- Assist in administration of special programs and services (i.e., gas and electric, FEMA, rent assistance, water and other special assistance types of programs) when assigned.
- In the event of natural disaster be prepared to assist with Emergency Disaster Service response as needed.
- All other duties as assigned.
Working Conditions
Ability to walk, stand, bend squat climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to be able to lift up to 75lbs. Ability to grasp, push, and pull objects such as file cabinet drawers and reach overhead. Ability to operate computer, fax and telephone. Ability to learn new software.
Minimum Qualifications
- Experience working effectively with clients, staff, and others of diverse backgrounds and interests.
- Valid California Driver’s License and clean driving record.
- Ability to complete Salvation Army driver’s training.
- Pass background check.
Skills, Knowledge & Abilities
- Knowledge of Salvation Army policies and procedures, helpful.
- Good oral and written communication skills.
- Organizational skills.
- Knowledge of vehicle operations.
- Thrive in both a team and independent environment.
- Ability to manage multiple tasks and execute programs on time.
- Demonstrate maturity and judgment in making decisions in the best interests of The Salvation Army East County Red Shield and clients seeking supervision and/or consultation when needed.
- Complete standard Protecting the Mission training and background check per Salvation Army Policy.
- Demonstrate both personal and professional cleanliness, tidiness, and neatness.
Required
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Experience Working Effectively With Clients, Staff, And Other Diverse Backgrounds And Interests.
Required
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Motor Vehicle Check
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Driver's License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
