***THIS POSITION IS GRANT-FUNDED***
Acceptable Experience and Education
Bachelor’s Degree in Computer Science or proven work experience on software development related topics, with two (2) years’ experience in software development using Visual Studio C# (technologies: Windows Presentation Foundation (WPF), Windows applications, ASP.NET, Java script, Crystal Reports), with one (1) year of experience using Structured Query Language (SQL) commands to create, alter, and delete database objects.
Or any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities.
Certificates, Licenses, and other requirements
Must have or obtain by date of hire a personal mobile smart device capable of using multi-factor authentication to verify one's identity when accessing the County's network and systems.
May require or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.
Possess and maintain recognized current certification or complete specialized training to ensure up-to-date knowledge of job-related skills and technology.
Minimum Requirements: Knowledge, Skills, and Abilities
Knowledge of: work experience on designing and developing complex software applications;application software development are required; computer software and hardware operations; standard software applications; computer peripherals; the principles and practices of effective customer service; Programming languages and frameworks such as Windows Presentation Foundation (WPF), ASP NET, C#, Crystal Reports; Microsoft SQL Server Management Studio (Tables, Views, Stored Procedures, Functions, user’s configuration); Model View Controller (MVC) Development; Web Design (CSS, HTML, JQuery, Bootstrap, ASP.NET, Blazor, Razor Pages); application Programming Interfaces (API); code review processes; Visual Studio; Azure; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products.
Skill/Ability to: come up to speed on new applications and technology in a very short amount of time; be detail oriented, with strong analytical skills and problem solving skills; be able to plan and execute work both independently and as a team member; display an ability to prioritize and manage several tasks at once; display a high degree of self-motivation; identify, troubleshoot, research and provide solutions to hardware and software problems; communicate technical issues and solutions to a non-technical audience complete projects on time and within budget; operate personal computer using standard office operating software and general office equipment; prepare and maintain records, maintain filing systems, compile and organize information; demonstrate emotional intelligence in day-to-day work, decision making, and problem solving; communicate effectively both orally and in writing; promote program activities; make mathematical computations; prepare clear, written and electronic reports, and staff studies; and establish and maintain cooperative and effective relationships with those contacted during the course of work; pass a Criminal Background Check.
Each and every position requires the following professional skills and abilities as key and necessary elements of performance:
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Demonstrate regular and reliable attendance;
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Work well with others and participate fully in a team oriented environment;
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Interface with other employees and customers in a courteous and respectful manner;
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Maintain strict confidentiality;
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Project positive support of their department and organizations receiving IT service at all times;
- Maintain and enhance the Department’s commitment to customer service excellence;
Essential Duties
Is responsible for the application of systems analysis techniques and procedures, including consulting with users to determine hardware, software or system functional specifications;
Designs, develops, documents, analyzes, creates, tests or makes modifications of computer systems, databases, or programs, including prototypes, based on and related to user or system design specifications;
Assist JPD and other departments such as County Attorney's office, public defender's office, District Clerks, and Law Enforcement, providing technical support related to the applications or systems developed at JPD;
Designs, documents, tests, creates, or makes modifications of computer technologies related or interconnected to operating systems;
Analyzes business requirements and technical specifications;
Works with a team of software developers to deliver products on time;
Demonstrates proficient programming database applications;
Provides software development and infrastructure direction based on experience and continued education of applicable technologies;
Assists in the enhancement and maintenance of the existing internal developed applications such as, but not limited to: Juvenile Management Information System (JMIS), Training Manager, Interns & Volunteers, EPICS system, JPD’s Website, JPD’s Web Portal, and other Web Services;
Identifies the causes of and determines solutions to communication problems between various law enforcement agencies and JPD information systems; Juvenile Management Information System (JMIS), On-Call Records System (El Paso County Arrest Management System), and the Texas Department of Public Safety’s (TxDPS) Criminal Justice System;
Is responsible on the design and development of software applications on multiple platforms, such as Windows Presentation Foundation (WPF), Razor Pages, Blazor, Crystal Reports, and ASP.NET, using the C# language;
Applies required design patterns and development methodology;
Fix data entry errors in the system, manage user access, monitor and maintain information system;
Develops reports with available databases to assist Juvenile Justice Professionals in the performance of their duties;
Designs and analyzes requirements as related to software development requested by end users;
Meets with end users to discuss specification and to follow up on progress;
Provides remote support to end users with issues related to JPD's applications or other software and hardware related issues;
Presents recommendations to management in matters relating to technical solutions and/or improvements to automated systems;
Designs simple to moderately complex programs for solutions of problems using structured software development techniques;
Assists in the creation of operation manuals for the department's in-house systems;
Compiles audio, video, and images to create training material;
Assists in the identification and implementation of process automation;
Assists with database and system analysis to ensure efficiency and effectiveness;
Assists with web design & document conversion;
Provides necessary support for system users; recommends solutions of problems in a multi-shift user operation;
Provides training and support services through oral and written presentations and training sessions for personnel and /or collaborative agencies, including Juvenile Board;
Participates in the Department’s Strategic Planning and assists in meeting the strategic objectives of the Information Systems & Records Unit;
Substitutes, if assigned, for immediate supervisor or coworkers during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;
Attends and participates in meetings, training and information sessions;
Stays abreast of new trends and innovations in the field;
Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts;
Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills;
Other Important Duties*
Performs such other related duties as may be assigned.
Maintains a safe and healthy workplace environment.
Works both traditional and non-traditional business work hours, including but not limited to; evening shifts, weekends and holidays.
Occasional travel.
Due to critical nature of IT system must be available to respond to department in a timely manner.
As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.
Organizational Relationships
Reports to: Software Developer Supervisor
Directs: This is a non-supervisory position
Other: Has contact with Directors and/or staff in order to coordinate and complete assigned responsibilities, outside departments, vendors, contractors, and other agencies utilizing automated systems or equipment developed and/or maintained by JPD’s IT personnel.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit and use hands and fingers to handle or feel. The employee frequently is required to reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee will occasionally lift and/or move up to 50 pounds and manually push/pull a dolly. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. Must be able to operate a vehicle.
Work Environment
While performing the duties of this job, the employee is occasionally exposed to risk of electric shock. The noise level in the work environment is usually moderate. Equipment Used: Computer terminal/data processing software; various computer peripheral equipment as required; general office equipment as necessary.
Job Location (Place(s) where work is performed)
Juvenile Probation Department
Remote work could be granted by supervisor, if deemed appropriate.
Equipment (Machines, tools, etc., used in job performance)
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Computer equipment
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General office equipment
Other equipment related to job performance
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