Top 286 Customer service account representative Jobs in El Paso, Tx

Customer Services Representative (El Paso)
Texas Workforce Commission —El Paso, TX
- $3,217.54 a month
- Online Application
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- 401(k)
Customer Service Representative - State Farm Agent Team Member
Jordan Escobar - State Farm Agent —El Paso, TX
- $24 - $32 an hour
- Full-time
- Spanish
- Office
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
Customer Service Representative
Maximus —El Paso, TX
- $16 an hour
- Remote
- High school diploma or GED
- Travel
- Entry level
- Paid holidays
- Disability insurance
1d
Customer Service Specialist II - El Paso, TX (Work from Home)
Savers/Value Village —El Paso, TX
- Weekends as needed
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - El Paso TX
Capitol Bridge, LLC. —El Paso, TX
- $17.50 an hour
- Full-time
- Bilingual
- Background check
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
Customer Service Rep (DPO)
HCLTech —El Paso, TX
- Continuous improvement
- Communication skills
- Entry level
2d
Customer Service Representative - Healthcare (Part Time)
Maximus —El Paso, TX
- $15.37 an hour
- Overtime
- HIPAA
- English
- Office
Customer Service Representative - Client Support
Maximus —El Paso, TX
- $14 an hour
- Computer literacy
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
Customer Service Representative - Healthcare
Maximus —El Paso, TX
- $15.37 an hour
- Overtime
- HIPAA
- English
- High school diploma or GED
Account Representative - State Farm Agent Team Member
Jordan Escobar - State Farm Agent —El Paso, TX
- $24 - $32 an hour
- Full-time
- Spanish
- Office
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
Customer Service Administrator 2
Southeastern Freight Lines —El Paso, TX
- $21.55 - $26.51 an hour
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
9d
Customer Service Clerk
Albertsons —El Paso, TX
- Part-time
- Fair chance
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Service Representative
ADP —El Paso, TX
- Overtime
- Military
- Writing skills
- 1 year
- Paid time off
- Benefits from day one
6d
Bilingual Customer Support Representative
Koalafi —El Paso, TX
- $22 an hour
- Weekends as needed
- Remote
- Microsoft Excel
- Writing skills
- Communication skills
- Commuter assistance
- Paid holidays
Quick Apply
2d
Patient Call Center Representative
Texas Tech Unv Hlth Sci Ctr El Paso —El Paso, TX
- Entry level
7d
Customer Service Representative | Technical Support
Spectrum —El Paso, TX
- Weekends as needed
- Computer literacy
- English
- Residential
- Opportunities for advancement
Patient Access Representative
Salud y Vida, P.A. —El Paso, TX
- Full-time
- Spanish
- Computer literacy
- No experience needed
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Cindy Fierro - State Farm Agent —El Paso, TX
- $14 - $17 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Life insurance
Quick Apply
Patient Services Representative
Diagnostic Imaging Centers of Texas —El Paso, TX
- Full-time
- Spanish
- English
- High school diploma or GED
- 401(k) matching
8d
Customer Service Representative
Mr. Appliance —El Paso, TX
- $15 - $20 an hour
- No weekends
- Computer literacy
- Office
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply

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Customer Services Representative (El Paso)

Texas Workforce Commission -
El Paso, TX

Apply Now

Job Details

Full-time
$3,217.54 a month

Benefits

Health insurance
401(k)
Paid time off
Family leave

Qualifications

Computer literacy

Full Job Description

Description

WHO WE ARE:
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1359 Lomaland Dr, El Paso, Texas in the West Texas Tele-Center.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:
A Texas resident with professional communication skills who can provide exemplary customer service while obtaining unemployment (UI) benefit information and providing unemployment program information to our customers, so they understand their next steps.

WHAT YOU WILL DO:
The Customer Services Representative II performs routine (journey-level) customer service work providing immediate service delivery by telephone. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

SUCCESSFUL CANDIDATES WILL:

Be able to successfully complete the CSR II training program
Have great listening skills, interpersonal and communication skills, and professional, pleasant, and respectful telephone etiquette.
Be comfortable working in a fast paced, constantly changing, hybrid work environment
Have excellent data entry, typing and computer navigational skills
Have knowledge or experience in customer service principles
Adapt to call center telephone and technology requirements
Quickly learn unemployment insurance program rules and regulations
Have a proven track record of good judgment and decision making at work
Understand the importance of being at work when scheduled
Be open to feedback and have a professional approach to implementing it

YOU WILL BE TRUSTED TO:

Processing UI claims over the phone and data entering information into benefit system and databases
Responding to and resolving routine UI inquiries received both through inbound calls, and online callback forms
Ensuring a positive and exemplary experience with all customers
Providing accurate, valid, and complete information to customers using the right methods and tools
Calming upset or emotional customers by providing a composed and professional demeanor. Identifies and escalates priority issues for resolution
Documenting all customer contacts and accurately processes documents or pending issues
Gathering facts and issuing eligibility determinations
Providing information on unemployment insurance claims provisions, rules, policies, processes, and requirements to claimants and employers
Researching information in benefit system to address customer inquiries or issues

- Providing information about the appeal process to claimants or employers, as applicable - Remaining flexible and assisting with additional tasks as needed for the success of the department and division

Performing related tasks as needed.

YOU QUALIFY WITH:

Six months of experience in customer service, clerical, call center, or administrative support work.
Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH:

Experience in a government benefits or other benefits/insurance program
Handling of applications and eligibility determination experience
Prior customer service and/or call-center experience
Ability to type 40 words per minute with minimal errors
Experience using computers.
Knowledge of Microsoft Word, Excel, Outlook, and Internet Explorer
Excellent verbal and written communication skills
Bilingual (English and Spanish)

YOU GAIN:

A Family Friendly Certified Workplace
Competitive salary: $3,217.54/month
Defined Retirement Benefit Plan
Optional 401(k) and 457 accounts
Medical Insurance
Paid time off, including time for vacation, sick and family care leave
Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf.

HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Primary Location: United States-Texas-El Paso

Work Locations: El Paso:1359 Lomaland Dr (320-4061) 1359 Lomaland Dr Ste 300 El Paso 79935-5201

Job: Customer Service Representatives

Organization: TWC Business Unit

Schedule: Full-time

Employee Status: Regular

Job Type: Standard

Job Level: Non-Management

Travel: Yes, 10 % of the Time

Job Posting: Jul 19, 2026, 12:00:00 AM

Work From Home: No

Apply Now

Refine Your Search

customer service account representative jobs in el paso, tx

Customer Services Representative (El Paso)

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Customer Service Representative - El Paso TX

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