Top 242 Customer service representative Jobs in El Paso, Tx

Care Advocate (Onsite) – El Paso, TX
Sagility —El Paso, TX
- $16 - $18 an hour
- Experience working with individuals with disabilities
- HIPAA
- High school diploma or GED
Customer Service Representative
Alorica —El Paso, TX
- $17 an hour
- Full-time
- Office
- High school diploma or GED
- In-person
- Paid training
- Health savings account
Quick Apply
Customer Services Representative (El Paso)
Texas Workforce Commission —El Paso, TX
- $3,217.54 a month
- Online Application
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- 401(k)
Contact Center Representative (Hybrid)
GECU —El Paso, TX
- $16.33 - $24.50 an hour
- Seasonal
- Remote
- High school diploma or GED
- Analysis skills
- Computer skills
- Work from home
12d
Customer Support Specialist, Time Off Support
Rippling —El Paso, TX
- $22.19 - $23.49 an hour
- Full-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
6d
Customer Service Representative
Mr. Appliance —El Paso, TX
- $15 - $20 an hour
- No weekends
- Computer literacy
- Office
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
Customer Service Representative
Million Air —El Paso, TX
- From $15 an hour
- Weekends as needed
- Bilingual
- Background check
- Clean driving record
Digital Payment Services Specialist II
FIRSTLIGHT FEDERAL CREDIT UNION —El Paso, TX
- $19.81 - $24.76 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
Bilingual Customer Service Representative
Alorica —El Paso, TX
- $18 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid training
- Health savings account
Contact Center Representative (Hybrid)
GECU Federal Credit Union —El Paso, TX
- Seasonal
- Remote
- High school diploma or GED
- Analysis skills
- Computer skills
- Work from home
12d
Member Advisor I
FIRSTLIGHT FEDERAL CREDIT UNION —El Paso, TX
- $17.77 - $22.21 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
12d
Customer Service Representative
U-Haul —El Paso, TX
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
8d
Call Center Agent
REQ SOLUTIONS PVT LTD —El Paso, TX
- $18 an hour
- 8 hour shift
- Hybrid work
- Computer literacy
- Windows
- High school diploma or GED
- Health insurance
Quick Apply
1d
Patient Call Center Representative
Texas Tech Unv Hlth Sci Ctr El Paso —El Paso, TX
- Entry level
5d
Customer Care Advisor
NCD —El Paso, TX
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Typing
- Paid training
- Disability insurance
Quick Apply
14d
Customer Support Specialist, Pay Run Management
Rippling —El Paso, TX
- $22.19 - $23.49 an hour
- Full-time
- Remote
- Mid-level
- Office
- Bachelor's degree
Customer Service Representative - State Farm Agent Team Member
Jordan Escobar - State Farm Agent —El Paso, TX
- $24 - $32 an hour
- Full-time
- Spanish
- Office
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
Remote Full time and Part time Call Center Agent
AnswerNet —El Paso, TX
- $15 an hour
- Part-time
- Remote
- Sales
- Computer literacy
- Windows
- Work from home
Quick Apply
Supervisor, TRICARE Contact Center- El Paso, TX - 100% Onsite
TriWest Healthcare Alliance —El Paso, TX
- $69,000 - $72,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Disability insurance
Spanish Bilingual Remote Customer Service Representative
VIMO INC —El Paso, TX
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply

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Care Advocate (Onsite) – El Paso, TX

Sagility -
El Paso, TX

Apply Now

Job Details

$16 - $18 an hour

Qualifications

Customer communication
Client inquiry handling
High school diploma or GED
Desktop applications
Productivity software

Full Job Description

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Care Advocate (Onsite) – El Paso, TX

Job Description:

Temporary Assignment | August to December 2026

Location: El Paso, Texas (Onsite Only)

Adabel Office: 1340 Adabel Dr, El Paso, TX 79936

Starting Pay: $16.00/hour, increasing to $18.00/hour after successful graduation from the 4-week training program.

End of Season Bonus of $500.00; you must be actively employed at the end of the assignment for the bonus. Operations will communicate additional details and requirements.

About the Role

Are you passionate about helping others and creating exceptional customer experiences? Join our team as a Care Advocate, where you'll make a meaningful impact by welcoming newly enrolled health plan members and helping them confidently navigate their healthcare benefits.

This is a temporary onsite opportunity. Candidates must reside in the El Paso, Texas area and be available to train and work onsite for the entire duration of the assignment, which is expected to continue to December 2026.

What You Will Do

As a Care Advocate, you'll make outbound welcome calls to newly enrolled health plan members, providing education, answering questions, and connecting members with valuable healthcare resources. You'll serve as the first point of contact for many members, ensuring they have a positive onboarding experience while delivering compassionate, high-quality service.

You will support Medicare Advantage members, many of whom are elderly or living with disabilities. Success in this role requires patience, empathy, attention to detail, and a genuine desire to help others.

Responsibilities

Conduct outbound welcome calls to newly enrolled health plan members.

Educate members about their healthcare benefits and available resources.

Verify member information and ensure accurate documentation.

Answer questions and resolve concerns with professionalism and empathy.

Identify member needs and connect them with appropriate services.

Navigate multiple computer systems while documenting interactions in real time.

Deliver a positive, personalized experience on every call.

Maintain compliance with quality, privacy, and HIPAA requirements.

What Makes You Successful

Customer Focus – Listens carefully, asks thoughtful questions, and takes ownership of resolving member needs.

Problem Solver – Evaluates situations, identifies solutions, and confidently resolves issues in a fast-paced environment.

Active Listener – Understands member concerns and provides clear, helpful guidance.

Empathy – Builds trust through compassion, patience, and genuine care.

Resilience – Remains calm and professional during challenging conversations.

Resourcefulness – Uses available tools and resources to provide accurate information.

Organization – Manages multiple systems, documentation, and follow-up responsibilities effectively.

Collaboration – Works well with others and contributes to a culture of continuous improvement.

Quality Expectations

Providing an exceptional member experience is essential to success in this role. Your communication must always be friendly, welcoming, professional, and service-oriented.

Quality interactions are reviewed weekly, and employees are expected to maintain a quality score of 95% or higher. A positive attitude, empathy, and attention to detail are critical performance expectations.

Minimum Qualifications

High School Diploma or GED required.

Minimum one year of customer service experience resolving customer concerns; call center experience preferred.

Ability to work in a high-volume, fast-paced environment.

Intermediate computer skills with the ability to navigate multiple systems simultaneously.

Proficiency using Microsoft Office applications.

Excellent verbal and written communication skills.

Strong attention to detail and organizational skills.

Ability to work independently while collaborating effectively as part of a team.

Healthcare or health insurance experience is a plus.

Work Environment

Candidates must reside in El Paso, Texas.

Training is fully onsite.

This position remains onsite for the entire assignment.

Assignment begins August 28, 2026, with a tentative end date of December 2026.

Due to HIPAA regulations, employees must maintain the confidentiality of protected health information at all times.

If you're passionate about helping others and want to make a meaningful difference in the lives of health plan members, we'd love to have you join our team.

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

Work@Home El PasoUnited States of America

Apply Now

Refine Your Search

customer service representative jobs in el paso, tx

Care Advocate (Onsite) – El Paso, TX

Customer Service Representative

Customer Services Representative (El Paso)

Contact Center Representative (Hybrid)

Customer Support Specialist, Time Off Support

Customer Service Representative

Customer Service Representative

Digital Payment Services Specialist II

Bilingual Customer Service Representative

Contact Center Representative (Hybrid)

Member Advisor I

Customer Service Representative

Call Center Agent

Patient Call Center Representative

Customer Care Advisor

Customer Support Specialist, Pay Run Management

Customer Service Representative - State Farm Agent Team Member

Remote Full time and Part time Call Center Agent

Supervisor, TRICARE Contact Center- El Paso, TX - 100% Onsite

Spanish Bilingual Remote Customer Service Representative

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