Top 17 Customer support & client services managers Jobs in El Paso, Tx

Customer Service Supervisor
General Dynamics Information Technology —El Paso, TX
- $55,003 - $74,415 a year
- Hybrid work
- 5 years
- Mid-level
- High school diploma or GED
- Paid time off
- 401(k) matching
4d
Customer Service Manager, Airport Customer Experience - ELP
American Airlines —El Paso, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
4d
Customer Support Lead
YWCA EL PASO DEL NORTE —El Paso, TX
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
7d
Supervisor, Customer Service (Bilingual)
Spectrum —El Paso, TX
- Full-time
- Spanish
- Word processing
- English
- Opportunities for advancement
9d
Manager I, Customer Success
MVT Services —El Paso, TX
- $45,000 - $52,000 a year
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Client Service Manager
ADP —El Paso, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Retirement plan
8d
Manager I, Customer Success
MVT Holdings —El Paso, TX
- $45,000 - $52,000 a year
- 12 hour shift
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Health insurance
11d
Sr. Workforce Planning Specialist
ADP —El Paso, TX
- $18.56 - $34.66 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Finance
- Wellness program
- Disability insurance
1d
Customer Service Lead
Lucchese —El Paso, TX
- Overtime
- Mid-level
- Office
- 3 years
Quick Apply
Contact Center Supervisor
Datamark, Inc. —El Paso, TX
- $45,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
IT Service Desk Supervisor
General Dynamics Information Technology —El Paso, TX
- $43,888 - $57,500 a year
- Hybrid work
- 5 years
- Mid-level
- Administrative experience
- Tuition reimbursement
1d
Director of Mexico Operations (U.S. Based)
Datamark, Inc. —El Paso, TX
- $150,000 a year
- Full-time
- 11+ years
- Bachelor's degree
- Travel
- AD&D insurance
- Paid holidays
Quick Apply
Team Lead
SOSi —El Paso, TX
- Weekends as needed
- Spanish
- English
- Mid-level
Quick Apply
Sr. Director Client Services - Retirement Services
ADP —El Paso, TX
- Full-time
- Military
- Writing skills
- 3 years
- 401(k)
- Paid time off
Field Service Manager - West Texas and New Mexico
Kubota Tractor Corp —El Paso, TX
- Dealership
- 5 years
- High school diploma or GED
Quick Apply

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Customer Service Supervisor

General Dynamics Information Technology -
El Paso, TX

Apply Now

Job Details

$55,003 - $74,415 a year
4 days ago

Benefits

Internal mobility program
Paid time off
401(k) matching

Qualifications

Customer communication
Staff supervision
Team supervision
Managing teams in a customer support role
Enterprise software
Frontline customer support management
High school diploma or GED
Risk assessment
Call center management

Full Job Description

Clearance Level

None

REQ#: RQ225038

Public Trust: Other

Requisition Type: Pipeline

Your Impact

Own your opportunity to support the missions that matter. From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world while building new skills to propel your career forward.

Job Description

General Dynamics Information Technology is providing critical support for citizens in our communities. We have opportunities for Customer Service Supervisors to support a team of contact center professionals as they provide citizens with vital information and assistance.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Customer Service Supervisor at General Dynamics, you will develop and hone your leadership skills as you:

Model high ethical and professional conduct
Lead a team of call center representatives using proven coaching methods
Maintain focus on client and operational goals while ensuring customer satisfaction
Provide administrative support to assist with the management of day-to-day operations
Identify business risks and opportunities through the analysis of information and results
Promote positive work culture among team
Set and achieve operational goals
Continuously measure and evaluate processes
Work to deliver continuous efficiencies and cost savings
Drive best practice standards
Develop presentations for client and leadership as needed
Identify performance gaps and implement continuous service improvement
Ensure high level of quality through monitoring and management
Create, update, and maintain reporting as needed

To qualify for this role, You MUST HAVE:

A High School Diploma; AND
Five or more years of experience managing teams of five or more direct reports
Five or more years of experience working with organizational functions and personnel
Five or more years of experience working with call center software and programs
Access to 10 Mbps of download speed and 1 Mbps of upload speed of dedicated internet bandwidth (Satellite provided Internet Service will not qualify)
Ability to work remotely (from the comfort of your own home) in a quiet work environment free from distractions
Flexible availability and willingness to work any shift as program operates 24/7
Residency within a 60-mile radius of following locations: El Paso (Texas residency required), Bossier City (Louisiana residency required)
US Citizenship

Even BETTER if you have:

Bachelor’s degree in business or a related field
Call Center Management experience HIGHLY preferred
Excellent business and analytical problem solving skills
Strong communication skills
Ability to work independently

WORK ENVIRONMENT:

Hybrid - Employees may be asked to work a minimum of Two (2) days onsite per month.

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

Work Requirements

Years of Experience

5 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

Travel Required

None

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $55,003 - $74,415. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Apply Now

Refine Your Search

customer support & client services managers jobs in el paso, tx

Customer Service Supervisor

Customer Service Manager, Airport Customer Experience - ELP

Customer Support Lead

Supervisor, Customer Service (Bilingual)

Manager I, Customer Success

Client Service Manager

Manager I, Customer Success

Sr. Workforce Planning Specialist

Customer Service Lead

Contact Center Supervisor

IT Service Desk Supervisor

Director of Mexico Operations (U.S. Based)

Team Lead

Sr. Director Client Services - Retirement Services

Field Service Manager - West Texas and New Mexico