Top 51 entry level customer service representative Jobs in el paso, tx

Bilingual Customer Service Representative
Integrated Human Capital —El Paso, TX
- $14 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
Quick Apply
Social Media Content Moderator - Onsite
Teleperformance USA —El Paso, TX
- 18 years or older
- Sales
- Computer literacy
- Paid training
- Health insurance
Inbound Call Center Agent
AnswerNet —El Paso, TX
- $16.50 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- Windows
Quick Apply
2d
Part-time MSR Call Center
RAIZ FEDERAL CREDIT UNION —El Paso, TX
- $15.60 - $23.40 an hour
- Part-time
- High school diploma or GED
- Conflict management
- Mentoring
Quick Apply
MSR-Call Center
RAIZ FEDERAL CREDIT UNION —El Paso, TX
- $15.60 - $23.40 an hour
- Full-time
- High school diploma or GED
- Conflict management
- Mentoring
Quick Apply
Remote Full time and Part time Call Center Agent
AnswerNet —El Paso, TX
- $15 an hour
- Part-time
- Remote
- Sales
- Computer literacy
- Windows
- Work from home
Quick Apply
Customer Care Associate
NTT Ltd —El Paso, TX
- $20 an hour
- Overtime
- Background check
- Pass drug screening
- Research
- Health savings account
- AD&D insurance
Associate Client Support Consultant
ADP —El Paso, TX
- $17.50 an hour
- Overtime
- Hybrid work
- Military
- Writing skills
- In-person
- Paid time off
- Benefits from day one
Call Center Agent Part Time/Full-Time-REMOTE
AnswerNet —El Paso, TX
- $15 an hour
- Part-time
- Remote
- Background check
- Computer literacy
- High school diploma or GED
Quick Apply
Customer Service Representative I
Datamark, Inc. —El Paso, TX
- $30,160 a year
- Full-time
- English
- High school diploma or GED
- Typing
- AD&D insurance
- Disability insurance
Quick Apply
Bilingual Customer Service Representative
Maximus —El Paso, TX
- $15 an hour
- Computer literacy
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
2d
Customer Service Representative
Maximus —El Paso, TX
- $14 an hour
- Computer literacy
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
2d
Call Center Agent TPV
AnswerNet —El Paso, TX
- $12.75 an hour
- Part-time
- Remote
- Microsoft Excel
- Children
- 1 year
Quick Apply
Card Services Specialist
RAIZ FEDERAL CREDIT UNION —El Paso, TX
- $15.60 - $23.40 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Call Center Representative (Bilingual)
Kids Dental Brands —El Paso, TX
- $12.25 an hour
- Full-time
- Children
- Pediatrics
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative (Imports/Exports)
Envision Cold (El Paso, TX) —El Paso, TX
- $19 - $21 an hour
- Overtime
- 18 years or older
- Spanish
- English
Bilingual Customer Service Representative
Datamark, Inc. —El Paso, TX
- $29,120 a year
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- AD&D insurance
- Paid holidays
Quick Apply
Customer Service Representative | Technical Support (Bilingual)
Spectrum —El Paso, TX
- Weekends as needed
- Spanish
- Computer literacy
- English
- Paid training
- Opportunities for advancement
Front Desk Customer Service Representative
Psychiatric Mental Health Clinic —El Paso, TX
- $12 - $16 an hour
- Part-time
- Private practice
- Spanish
- Google Workspace
- Opportunities for advancement
- Flexible schedule
Quick Apply
12d
Student Parent Assistant
El Paso Community College —El Paso, TX
- $10.25 an hour
- Extended hours
- Microsoft Excel
- University
- Criminal background check

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Bilingual Customer Service Representative

Integrated Human Capital -
El Paso, TX

Quick Apply

Job Details

Full-time
$14 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance

Qualifications

Computer operation
High school diploma or GED
MFA
Technical Proficiency

Full Job Description

Bilingual Customer Service Representative Job Summary:
The Bilingual Customer Service Representative position receives inbound calls from customers inquiring about billing, account balance, payment information, and general services to both English- and Spanish-speaking customers. As a member of the customer service team, you will act as a liaison for the customer and our client(s), in conformance with established policies and procedures.

Bilingual Customer Service Representatives work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our customers is our number one priority. In order to maintain best-in-class standards, we need our employees to adhere to schedules to ensure our clients have every opportunity to connect with a customer service professional in their moments that matter.

Bilingual Customer Service Representative Job Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Bilingual Customer Service Representative make the initial contact with a client and explains the service available.
Professionally handle incoming client requests via phone, ensuring that issues are resolved both promptly and thoroughly.
Processes customer orders, loan applications, general information, extension/deferrals, state-to-state transfers, address changes, updating banking information, transferring calls to appropriate departments, scheduling financial assistance appointments, as well as taking payments.
Maintains customer database: updates data and makes necessary changes.
Determines/understands customers’ needs with strong objection/response handling.
Manages customer queries/complaints. Meeting clients in the moments that matter to fully understand their needs and fully resolve their situation the first time
Navigating multiple computer applications while interacting with the customer.
Listening to, understanding, and providing solutions for our client's needs.
Work with other departments as client advocates to ensure the resolution.
Provide feedback to management to continue to better the department and processes in a professional and constructive manner.
Meets and adheres to Professional Service Standard expectations while being a team player with fellow staff members.
Uses a pleasant, professional tone of voice at all times.
Embraces and adapts easily to change.
Has the ability to engage with clients – begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections.
Is comfortable receiving ongoing performance feedback and coaching.
Is comfortable with ongoing change and learning new technology/processes.
Adhere to confidentiality and compliance rules and regulations.

Bilingual Customer Service Representative Knowledge & Experience:

Applications will only be considered from candidates who meet the minimum requirements specified below.

Customer/Client Focus.
6 months to a year of call center experience.
Communication Proficiency, verbal and written.
Teamwork Orientation.
Technical Capacity: Has at least an intermediate level of proficiency with computers and current technology.
Typing: minimum 35 wpm
High School diploma or GED
The ideal candidate will have a minimum of two years of consistent care experience, preferably in financial services

Additional Eligibility Qualifications:

Due to our clients’ need for multi-factor authentication and to support security protocols. All candidates must have a mobile device that supports Facial Recognition or Finger recognition.
IOS/iPhone minimum version = 11 + facial recognition
Android minimum version = 6 or higher with fingerprint recognition

Bilingual Customer Service Representative Pay Rate & Schedule:

$14/hour
Full-time (37.5 hours per week)
Monday-Friday, between 6:00 am – 6:00 pm

Benefits after Conversion:

Medical, Dental, Vision, PTO, Holiday pay

Equal Employment Opportunity (EEO), Affirmative Action, and E-Verify Statement:

Integrated Human Capital is an equal opportunity employer committed to fostering diversity and providing employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, or any other protected status. We actively promote affirmative action by encouraging minorities, women, individuals with disabilities, and veterans to apply for positions for which they are qualified. Additionally, Integrated Human Capital participates in the E-Verify program to verify the identity and employment eligibility of all newly hired employees, ensuring compliance with immigration laws. Candidates are required to present documents confirming their identity and eligibility to work in the United States during the employment verification process.

#OVEANA

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Refine Your Search

entry level customer service representative jobs in el paso, tx

Bilingual Customer Service Representative

Social Media Content Moderator - Onsite

Inbound Call Center Agent

Part-time MSR Call Center

MSR-Call Center

Remote Full time and Part time Call Center Agent

Customer Care Associate

Associate Client Support Consultant

Call Center Agent Part Time/Full-Time-REMOTE

Customer Service Representative I

Bilingual Customer Service Representative

Customer Service Representative

Call Center Agent TPV

Card Services Specialist

Call Center Representative (Bilingual)

Customer Service Representative (Imports/Exports)

Bilingual Customer Service Representative

Customer Service Representative | Technical Support (Bilingual)

Front Desk Customer Service Representative

Student Parent Assistant

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