Top 457 liaison Jobs in el paso, tx

Bilingual Customer Service Representative
Integrated Human Capital —El Paso, TX
- $14 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
Quick Apply
Binational Accountant – U.S. & Mexico including Maquila / IMMEX Operations
Kurtz Ersa, Inc. —El Paso, TX
- Full-time
- Spanish
- Microsoft Excel
- CPA
- Disability insurance
- Health insurance
Quick Apply
Director of Operations- Federal Civilian
Loyal Source —El Paso, TX
- From $185,000 a year
- Customer service
- Office
- Master's degree
Quick Apply
4d
Broker Carrier Representative
Sky Transportation Services —El Paso, TX
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- Data entry
- Contracts
- Health insurance
- Dental insurance
Quick Apply
PMC-OM Assistant Manager
Wiwynn Technology Corporation —Socorro, TX
- From $81,700 a year
- Full-time
- Background check
- Spanish
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply
Special Agent: Cybersecurity/Technology Expertise
Federal Bureau of Investigation —El Paso, TX
- $103,326 - $133,200 a year
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
4d
Special Agent: Psychology/Counseling Expertise
Federal Bureau of Investigation —El Paso, TX
- $103,236 - $133,200 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
4d
Special Agent: STEM—Physical Sciences Background
Federal Bureau of Investigation —El Paso, TX
- $103,236 - $133,200 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
4d
Special Agent
Federal Bureau of Investigation —El Paso, TX
- $103,326 - $133,200 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
4d
Special Agent: Accounting/Finance Background
Federal Bureau of Investigation —El Paso, TX
- $103,236 - $133,200 a year
- Full-time
- Mid-level
- Finance
- Bachelor's degree
4d
Special Agent: Education/Teaching Expertise
Federal Bureau of Investigation —El Paso, TX
- $103,236 - $133,200 a year
- Full-time
- Mid-level
- Education
- Bachelor's degree
4d
Special Agent: STEM – Engineering Background
Federal Bureau of Investigation —El Paso, TX
- $103,236 - $133,200 a year
- Full-time
- Engineering
- Mid-level
- Bachelor's degree
4d
Special Agent: Law/Legal Background
Federal Bureau of Investigation —El Paso, TX
- $103,236 - $133,200 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
4d
FBI Special Agent: Advanced Data & Intelligence Expertise
Federal Bureau of Investigation —El Paso, TX
- $103,236 - $133,200 a year
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
4d
FBI Special Agent: Information Systems & Process Management Expertise
Federal Bureau of Investigation —El Paso, TX
- $103,236 - $133,200 a year
- Full-time
- Doctoral degree
- Mid-level
- Master's degree
4d
Special Agent: Military/Law Enforcement Expertise
Federal Bureau of Investigation —El Paso, TX
- $103,326 - $133,200 a year
- Full-time
- Military
- Mid-level
- Bachelor's degree
4d
Special Agent: Linguistics Expertise
Federal Bureau of Investigation —El Paso, TX
- $103,236 - $133,200 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
4d
FBI Special Agent: Healthcare/Medical Expertise
Federal Bureau of Investigation —El Paso, TX
- $103,236 - $133,200 a year
- Full-time
- Doctoral degree
- Master's degree
- Travel
4d
FBI Special Agent: JD/Law/Legal Expertise
Federal Bureau of Investigation —El Paso, TX
- $103,236 - $133,200 a year
- Full-time
- Master's degree
- Travel
- US work authorization
4d
FBI Special Agent: Risk Management & Threat Analysis Expertise
Federal Bureau of Investigation —El Paso, TX
- $103,236 - $133,200 a year
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
4d

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Bilingual Customer Service Representative

Integrated Human Capital -
El Paso, TX

Quick Apply

Job Details

Full-time
$14 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance

Qualifications

Computer operation
High school diploma or GED
MFA
Technical Proficiency

Full Job Description

Bilingual Customer Service Representative Job Summary:
The Bilingual Customer Service Representative position receives inbound calls from customers inquiring about billing, account balance, payment information, and general services to both English- and Spanish-speaking customers. As a member of the customer service team, you will act as a liaison for the customer and our client(s), in conformance with established policies and procedures.

Bilingual Customer Service Representatives work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks. Being there for our customers is our number one priority. In order to maintain best-in-class standards, we need our employees to adhere to schedules to ensure our clients have every opportunity to connect with a customer service professional in their moments that matter.

Bilingual Customer Service Representative Job Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Bilingual Customer Service Representative make the initial contact with a client and explains the service available.
Professionally handle incoming client requests via phone, ensuring that issues are resolved both promptly and thoroughly.
Processes customer orders, loan applications, general information, extension/deferrals, state-to-state transfers, address changes, updating banking information, transferring calls to appropriate departments, scheduling financial assistance appointments, as well as taking payments.
Maintains customer database: updates data and makes necessary changes.
Determines/understands customers’ needs with strong objection/response handling.
Manages customer queries/complaints. Meeting clients in the moments that matter to fully understand their needs and fully resolve their situation the first time
Navigating multiple computer applications while interacting with the customer.
Listening to, understanding, and providing solutions for our client's needs.
Work with other departments as client advocates to ensure the resolution.
Provide feedback to management to continue to better the department and processes in a professional and constructive manner.
Meets and adheres to Professional Service Standard expectations while being a team player with fellow staff members.
Uses a pleasant, professional tone of voice at all times.
Embraces and adapts easily to change.
Has the ability to engage with clients – begin a conversation, anticipate questions, actively share information using plain language, build rapport and handle objections.
Is comfortable receiving ongoing performance feedback and coaching.
Is comfortable with ongoing change and learning new technology/processes.
Adhere to confidentiality and compliance rules and regulations.

Bilingual Customer Service Representative Knowledge & Experience:

Applications will only be considered from candidates who meet the minimum requirements specified below.

Customer/Client Focus.
6 months to a year of call center experience.
Communication Proficiency, verbal and written.
Teamwork Orientation.
Technical Capacity: Has at least an intermediate level of proficiency with computers and current technology.
Typing: minimum 35 wpm
High School diploma or GED
The ideal candidate will have a minimum of two years of consistent care experience, preferably in financial services

Additional Eligibility Qualifications:

Due to our clients’ need for multi-factor authentication and to support security protocols. All candidates must have a mobile device that supports Facial Recognition or Finger recognition.
IOS/iPhone minimum version = 11 + facial recognition
Android minimum version = 6 or higher with fingerprint recognition

Bilingual Customer Service Representative Pay Rate & Schedule:

$14/hour
Full-time (37.5 hours per week)
Monday-Friday, between 6:00 am – 6:00 pm

Benefits after Conversion:

Medical, Dental, Vision, PTO, Holiday pay

Equal Employment Opportunity (EEO), Affirmative Action, and E-Verify Statement:

Integrated Human Capital is an equal opportunity employer committed to fostering diversity and providing employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, or any other protected status. We actively promote affirmative action by encouraging minorities, women, individuals with disabilities, and veterans to apply for positions for which they are qualified. Additionally, Integrated Human Capital participates in the E-Verify program to verify the identity and employment eligibility of all newly hired employees, ensuring compliance with immigration laws. Candidates are required to present documents confirming their identity and eligibility to work in the United States during the employment verification process.

#OVEANA

Quick Apply

Refine Your Search

liaison jobs in el paso, tx

Bilingual Customer Service Representative

Binational Accountant – U.S. & Mexico including Maquila / IMMEX Operations

Director of Operations- Federal Civilian

Broker Carrier Representative

PMC-OM Assistant Manager

Special Agent: Cybersecurity/Technology Expertise

Special Agent: Psychology/Counseling Expertise

Special Agent: STEM—Physical Sciences Background

Special Agent

Special Agent: Accounting/Finance Background

Special Agent: Education/Teaching Expertise

Special Agent: STEM – Engineering Background

Special Agent: Law/Legal Background

FBI Special Agent: Advanced Data & Intelligence Expertise

FBI Special Agent: Information Systems & Process Management Expertise

Special Agent: Military/Law Enforcement Expertise

Special Agent: Linguistics Expertise

FBI Special Agent: Healthcare/Medical Expertise

FBI Special Agent: JD/Law/Legal Expertise

FBI Special Agent: Risk Management & Threat Analysis Expertise

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