Top 126 patient access representative Jobs in el paso, tx

Customer Care Advisor
NCD —El Paso, TX
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Typing
- Paid training
- Disability insurance
Quick Apply
2d
Receptionist
Conviva Senior Primary Care —El Paso, TX
- $38,000 - $45,800 a year
- Full-time
- Spanish
- Primary Care
- English
- Paid parental leave
- Paid holidays
Receptionist
Lee Trevino Dental —El Paso, TX
- $15 - $17 an hour
- Full-time
- Bilingual
- Google Workspace
- Dental office
Quick Apply
Front Desk Coordinator - El Paso, TX
The Joint Chiropractic —El Paso, TX
- $13 an hour
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
- Paid time off
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Pediatric Patient Scheduler & Medical Receptionist
Children's Eye Center of El Paso —El Paso, TX
- $13 - $17 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Medical Receptionist
Access Allergy —El Paso, TX
- $12 - $15 an hour
- Full-time
- HIPAA
- Administrative experience
- Clinic
- Health savings account
- Health insurance
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Intake Coordinator
Trinity of El Paso Home Health & Hospice —El Paso, TX
- $18 - $20 an hour
- Full-time
- HIPAA
- Mid-level
- Hospice & Palliative Medicine
Quick Apply
Patient Access Representative (Chronic Care Enrollment)
Complete Care Partners, LLC —El Paso, TX
- $14 - $18 an hour
- Full-time
- Bilingual
- HIPAA
- Mid-level
Front Desk Customer Service Representative
Psychiatric Mental Health Clinic —El Paso, TX
- $12 - $16 an hour
- Part-time
- Private practice
- Spanish
- Google Workspace
- Opportunities for advancement
- Flexible schedule
Quick Apply
11d
Bilingual Customer Service Representative
Global Organization —El Paso, TX
- $15 an hour
- 8 hour shift
- Hybrid work
- Computer literacy
- Windows
- High school diploma or GED
- Paid training
- Wellness program
1d
Administrative Clerk/Receptionist - PRN
Rio Vista Behavioral Health —El Paso, TX
- PRN
- Office
- High school diploma or GED
- Entry level
2d
Patient Registration Representative
Texas Tech Unv Hlth Sci Ctr El Paso —El Paso, TX
- Customer service
- Clinic
- Outpatient
7d
Appointment Scheduler
Cornea & Cataract Specialty Center —El Paso, TX
- $12 - $14 an hour
- Full-time
- Bilingual
- Medical office experience
- EMR systems
- COVID-19 protective measures
Quick Apply
Appointment Scheduler
Advanced Neurology, Epilepsy and Sleep Center —El Paso, TX
- $12 - $14 an hour
- Full-time
- Spanish
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
2d
Front Desk Medical Receptionist
Transmountain Primary Care —El Paso, TX
- $12 - $18 an hour
- Online Application
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
1d
Patient Registration Coordinator (Bilingual)
Community Dental Partners —El Paso, TX
- $13 - $15 an hour
- Full-time
- Bilingual
- Dental office
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
14d
PATIENT SUPPORT SPECIALIS
Centro San Vicente —El Paso, TX
- $14.37 an hour
- Spanish
- Computer literacy
- English
Quick Apply
Copy of Optical Patient Services Specialist
Children's Eye Center of El Paso —El Paso, TX
- $14 - $18 an hour
- Full-time
- Spanish
- Inventory management
- HIPAA
- Health insurance
- Vision insurance
Quick Apply
Medical Claims Processor
Datamark, Inc. —El Paso, TX
- $34,000 a year
- Full-time
- Computer literacy
- Research
- Ob/Gyn
- AD&D insurance
- Disability insurance
Quick Apply
Call Center Representative (Bilingual)
Kids Dental Brands —El Paso, TX
- $12.25 an hour
- Full-time
- Children
- Pediatrics
- 1 year
- Paid holidays
- Health insurance
Quick Apply

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Customer Care Advisor

NCD -
El Paso, TX

Quick Apply

Job Details

Full-time
$17.50 - $18.50 an hour
2 days ago

Benefits

Paid training
Disability insurance
Dental insurance
Work from home
Vision insurance
401(k) matching

Qualifications

Typing

Full Job Description

Life is too short to work with jerks.

Join our team at NCD, a top-tier insurance provider, consisting of a unique and eclectic group of winners, nerds, and gamers who balance a fun, kind, and thoughtful approach to life with an unwavering commitment to unparalleled member satisfaction. Our ecosystem is rooted in our five core values: Relentless Positivity, Growth Obsessed, Get it Done, Helpful Spirit, and Solution Driven.

We are not just coworkers, but a community, working tirelessly towards 'Spreading the Smile' to our members, agents, and each other. NCD is at the forefront of dental and vision insurance, in partnership with our carrier partners MetLife, VSP, and Zurich. Our continuous growth is a testament to our commitment to delivering outstanding agent and customer satisfaction.

If you are ready to win each day, are eager to grow, and aspire to contribute to an organization that is setting the pace in the industry, then we are looking for you. Together, let’s drive change and take NCD to new heights. Join us and become a vital part of our success story as we continue to transform lives and 'Spread the Smile.

Summary:

Do you enjoy connecting with people and consider yourself a great listener? If so, then NCD has a perfect role for you. NCD Dental & Vision has an opportunity for a remote Customer Care Advisor to join our team. Your role is simple: provide the highest level of phone service and support to our customers in a timely manner.

This position is 100% work from home. All remote employees must maintain a workspace that allows professional conversations free from distractions and/or background noise. This position requires 2-4 weeks of paid remote training. Equipment will be provided.

Essential Duties and Responsibilities:

Handles both inbound and outbound communication with members and/or providers.
Communicates with clients across multiple channels, including phone, email, and chat.
Reviews member products and answers questions regarding products, current policies, adds/changes, resolving disputes, and processing transactions.
Refers new product enrollment or changes to existing enrollment to a licensed agent.
Addresses billing or service complaints and inquiries; forwards escalated issues to correct department for investigation.
Documents all member interactions and comments in CRM software; maintains accurate notes describing every client contact.
Continually maintains working knowledge of all company products and services.
Educates members about managing their health and well-being so they can select the best benefit plan options and maximize the value of their health plan benefits.
Builds trust with members across the healthcare life cycle and improves member retention.
Meets performance goals and established KPIs in the areas of call quality, conversation effectiveness, member satisfaction, call volume and average handle times, attendance and schedule adherence.
Attends and participates in team meetings, skill builders, training exercises.

Qualifications:

2+ years of customer service or call center experience
College degree preferred, but not required
Excellent verbal and written communication skills
Proficient computer skills including MS Word, Excel, Outlook, Teams
Ability to multitask by listening, typing, speaking, and navigating multiple interfaces simultaneously
Bilingual is a plus (Spanish bilingual employees receive an additional pay differential)

NCD Benefits:

Company-paid health, dental, life, and disability insurance
401(k) with employer match
Opportunity for professional development
Work from home allowance and support
Positive work environment

Compensation: $17.50–$18.50 per hour, based on experience and qualifications.

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Refine Your Search

patient access representative jobs in el paso, tx

Customer Care Advisor

Receptionist

Receptionist

Front Desk Coordinator - El Paso, TX

Pediatric Patient Scheduler & Medical Receptionist

Medical Receptionist

Intake Coordinator

Patient Access Representative (Chronic Care Enrollment)

Front Desk Customer Service Representative

Bilingual Customer Service Representative

Administrative Clerk/Receptionist - PRN

Patient Registration Representative

Appointment Scheduler

Appointment Scheduler

Front Desk Medical Receptionist

Patient Registration Coordinator (Bilingual)

PATIENT SUPPORT SPECIALIS

Copy of Optical Patient Services Specialist

Medical Claims Processor

Call Center Representative (Bilingual)

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