Top 67 Senior program specialist Jobs in El Paso, Tx

Sr. Workforce Planning Specialist
ADP —El Paso, TX
- $18.56 - $34.66 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Finance
- Wellness program
- Disability insurance
Customer Service Specialist II - El Paso, TX (Work from Home)
Savers/Value Village —El Paso, TX
- Weekends as needed
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Medical Office Specialist
El Paso Specialists —El Paso, TX
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Provider Engagement Specialist - Field - Must live in El Paso, TX.
Alignment Healthcare USA, LLC —El Paso, TX
- $54,434 - $81,651 a year
- Extended hours
- Spanish
- Computer literacy
- Bachelor of Science
Quick Apply
Medical Office Specialist- Float
Las Palmas Del Sol Cardiology —El Paso, TX
- Full-time
- Cardiology
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Bilingual Community Outreach Specialist -On Site (El Paso)
Legacy Home Health Agency —El Paso, TX
- Up to $65,000 a year
- Full-time
- Hybrid work
- Spanish
- Marketing
- English
- Mileage reimbursement
Quick Apply
Specialty Nutrition Systems, Long-Term Feeding Account Consultant - Dallas / Fort Worth, TX
Avanos Medical —Texas
- Remote
- Skilled nursing facility
- Microsoft Outlook
- Surgery
- Health insurance
- 401(k) matching
Sr Specialist - Environmental
Energy Transfer Partners —Texas
- Full-time
- Word processing
- 8 years
- High school diploma or GED
Quick Apply
Wireless Inbound Sales Rep - Career Growth
EchoStar —El Paso, TX
- From $70,000 a year
- Weekends as needed
- Clean driving record
- Pass drug screening
- High school diploma or GED
- Paid training
- Employee stock purchase plan
Quick Apply
2d
Military Service - U.S. Air National Guard, Command and Control Operations
Military Service - U.S. Air National Guard Recruiting —Texas
- From $49,838.78 a year
- Full-time
- High school
- English
- High school diploma or GED
- Health insurance
TJJD - Case Manager II-III-IV - Reentry Center - (HSC)
Texas Department of Public Safety —El Paso, TX
- $4,768.41 - $5,556.62 a month
- Overtime
- Microsoft Word
- Current TB test
- Pass drug screening
- AD&D insurance
- Paid holidays
1d
PROGRAM SPECIALIST-ASSOC TO SR (2265-Renewable & Emergent Tech)
El Paso Electric —El Paso, TX
- $62,200 - $108,176 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Marketing
1d
Joint Operations Center (JOC) Watch Specialist
MAG Aerospace —Fort Bliss, TX
- $80,500 - $149,500 a year
- Extended hours
- Office
- 3 years
- Databases
- Health insurance
- Tuition reimbursement
Neurology Account Specialist - (El Paso, TX) (US Field Based)
Eisai —El Paso, TX
- $133,200 - $174,800 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
QC Highway/Bridge Inspector
Parsons —El Paso, TX
- $30.58 - $53.51 an hour
- Construction site
- 5 years
- Ability to lift 50 pounds
- Wellness program
- Paid holidays
Clinical Diabetes Specialist - West Texas- including Albuquerque & El Paso
Sequel Med Tech —El Paso, TX
- $141,000 - $161,000 a year
- Extended hours
- Remote
- RN License
- Driver's License
- Driving
- Health savings account
- Paid holidays
DISTRICT CLERK'S OFFICE - CUSTOMER RELATIONS SPECIALIST, INTERMEDIATE
County of El Paso, TX —El Paso, TX
- $38,805.76 a year
- Overtime
- Spanish
- Word processing
- Writing skills
- Disability insurance
- Health insurance
10h
Aerospace Medicine Specialist
Blue Origin —El Paso, TX
- $202,331.00 - $299,147.10 a year
- Full-time
- Background check
- Medicine
- Research
- Paid parental leave
- Paid holidays
Prenatal Account Executive
BillionToOne —El Paso, TX
- $124,646 - $245,856 a year
- Remote
- Hospital
- HIPAA
- Mid-level
- Paid parental leave
- Paid time off
Auditor III-El Paso
Texas Alcoholic Beverage Commission —El Paso, TX
- $5,606.20 a month
- Email
- Background check
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
1d

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Sr. Workforce Planning Specialist

ADP -
El Paso, TX

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Job Details

Full-time
$18.56 - $34.66 an hour

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Volunteer time off
Life insurance

Qualifications

Data-driven problem-solving
Excel formulas
Excel data analysis

Full Job Description

This position is hybrid, working in the office 3 days a week and working from home 2 days a week, working the 9:30am shift.

The Senior Workforce Planning Specialist (Workforce Planning Coordinator II) is responsible for developing, maintaining, and optimizing staff schedules to ensure the organization meets service level objectives while maximizing efficiency. This role uses forecasting data, business trends, and workforce management tools to align staffing with demand, minimize costs, and support operational performance.

Key Responsibilities:

Updates daily exceptions to the shift schedules in a real time mode into the scheduling system, inclusive of sick and unscheduled time off, tardies and other necessary exceptions during the business day as directed by management.
Continuously monitors incoming call volumes, real time adherence and all offline activities (ie. ACW, AUX and time logged off) to determine an associate's availability. Reports the information to the Workforce Manager and/or leadership as necessary.
Prepares various reports (ie adherence, daily operating reports, call etc.) for the leadership team according to scheduled timeframes to assist them with the daily and future achievement service level objectives.
Create and maintain accurate agent schedules based on forecasted demand and business requirements
Optimize schedules to meet service level agreements (SLAs), occupancy, and productivity targets
Manage schedule adjustments including shift swaps, time-off requests, and real-time changes
Collaborate with forecasting and real-time teams to ensure alignment across WFM functions
Analyze scheduling effectiveness and recommend improvements to increase efficiency
Ensure compliance with labor laws, company policies, and contractual obligations
Monitor schedule adherence trends and provide insights to leadership
Support capacity planning by identifying gaps in staffing and proposing solutions
Maintain data integrity within workforce management systems
Generate reports and dashboards on scheduling performance metrics

Qualifications:

2+ years of experience in Workforce Management, scheduling, or call center operations
Strong analytical and problem-solving skills
Proficiency in WFM tools (e.g., Genesys Cloud, NICE, Verint, or similar platforms)
Advanced Excel skills (pivot tables, formulas, data analysis)
Strong attention to detail and organizational skills
Ability to work in a fast-paced, dynamic environment

Key Competencies:

Analytical thinking and data interpretation
Time management and prioritization
Communication and cross-functional collaboration
Adaptability and decision-making under pressure
Continuous improvement mindset

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

Bachelor’s degree in Business, Finance, Statistics, or related field (or equivalent experience)
GenCloud and Salesforce experience

#LI-Hybrid

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $18.56 - USD $34.66 / Hour*

Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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Refine Your Search

senior program specialist jobs in el paso, tx

Sr. Workforce Planning Specialist

Customer Service Specialist II - El Paso, TX (Work from Home)

Medical Office Specialist

Provider Engagement Specialist - Field - Must live in El Paso, TX.

Medical Office Specialist- Float

Bilingual Community Outreach Specialist -On Site (El Paso)

Specialty Nutrition Systems, Long-Term Feeding Account Consultant - Dallas / Fort Worth, TX

Sr Specialist - Environmental

Wireless Inbound Sales Rep - Career Growth

Military Service - U.S. Air National Guard, Command and Control Operations

TJJD - Case Manager II-III-IV - Reentry Center - (HSC)

PROGRAM SPECIALIST-ASSOC TO SR (2265-Renewable & Emergent Tech)

Joint Operations Center (JOC) Watch Specialist

Neurology Account Specialist - (El Paso, TX) (US Field Based)

QC Highway/Bridge Inspector

Clinical Diabetes Specialist - West Texas- including Albuquerque & El Paso

DISTRICT CLERK'S OFFICE - CUSTOMER RELATIONS SPECIALIST, INTERMEDIATE

Aerospace Medicine Specialist

Prenatal Account Executive

Auditor III-El Paso

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