Top 127 Child welfare Jobs in El Paso Tx

Call Center Specialist (Bilingual English/Spanish)
Koniag Government Services —El Paso, TX
- Weekends as needed
- Background check
- Spanish
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Call Center Specialist
Hendall Inc —El Paso, TX
- $18 an hour
- Weekends as needed
- Spanish
- Microsoft Outlook
- English
Quick Apply
Lead Call Center Specialist
Koniag Government Services —El Paso, TX
- Weekends as needed
- Spanish
- Microsoft Outlook
- English
- Paid holidays
- Health insurance
Caregiver Supervisor - US CBP Caregivers
Essential Healthcare Solutions LLC —El Paso, TX
- Full-time
- Spanish
- Ability to walk for extended periods
- Military
- Paid training
- Paid holidays
Quick Apply
PRN / On-Demand Licensed Behavioral Health Therapist
Blue Rose Consulting Group, Inc. —El Paso, TX
- Full-time
- Mid-level
- Residential
- Children
Quick Apply
1d
PRN / On-Demand Lead Licensed Behavioral Health Therapist
Blue Rose Consulting Group, Inc. —El Paso, TX
- Full-time
- Residential
- Children
- In-person
- Flexible schedule
Quick Apply
1d
Lead Licensed Behavioral Health Therapist
Blue Rose Consulting Group, Inc. —El Paso, TX
- Full-time
- Residential
- Children
- In-person
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1d
Licensed Behavioral Health Therapist
Blue Rose Consulting Group, Inc. —El Paso, TX
- Full-time
- Mid-level
- Residential
- Children
Quick Apply
1d
CARE Specialist
Providencia —El Paso, TX
- Part-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
CARE Lead
Providencia —El Paso, TX
- Weekends as needed
- Background check
- Spanish
- English
Quick Apply

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Call Center Specialist (Bilingual English/Spanish)

Koniag Government Services -
El Paso, TX

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
401(k) matching

Qualifications

Computer operation
Spanish
Customer communication
Microsoft Outlook
Spreadsheets
Child welfare services experience
English
Bachelor's degree
Microsoft Teams
Technical Proficiency

Full Job Description

Koniag Professional Services, a Koniag Government Services company, is hiring Call Center Specialists (Bilingual English/Spanish) to support KPS and our government customer. Must be a US Citizen and eligible to obtain a Public Trust clearance. This position is located in El Paso, TX.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, paid vacation and sick leave, and more.

This role involves responding to sensitive, high-impact calls and providing real-time guidance, crisis response, and resource coordination to promote the safety and well-being of vulnerable youth.

DUTIES

Deliver high-quality, compassionate services to UAC, sponsors, community members, and other callers
Communicate effectively in English and Spanish
Maintain professional judgment, especially during crisis calls
Respond to calls promptly
Manage and de-escalate calls from individuals in crisis
Triage calls for appropriate responses, referrals, and documentation
Provide case management/referral services
Apply quality standards to all calls and meet program deadlines
Work with stakeholders, including legal service providers and court officials
Assess changes affecting child safety and make referrals to officials
Follow protocols and policies in call handling including post-call documentation

MINIMUM QUALIFICATIONS

Bachelor's degree in a relevant field, such as psychology, social work, mental health, or a related field.
At least 1 year of child welfare experience.
Bilingual in English and Spanish is REQUIRED.
Strong computer skills, including proficiency in Microsoft Excel, Word, Teams, and Outlook.
Comfortable learning new systems and working with case management software.
Exceptional verbal and written communication skills.
Ability to navigate sensitive conversations and emotionally charged topics with professionalism and empathy.

PREFERRED QUALIFICATIONS

Prior call center experience, especially in behavioral health or child/family services.
Familiarity with Federal government programs that support UAC.
Working knowledge of trauma-informed care principles and best practices in crisis intervention.

ADDITIONAL INFORMATION

This is an onsite role located in our secure El Paso, TX facilities. Remote/virtual work is prohibited.
As part of a 24x7x365 essential operation, this position may require work on evenings, weekends, holidays, or during emergency situations.
A mandatory 3-week training period (combination of webinars, self-paced learning, and workshops) must be completed prior to shift assignment.
U.S. Citizenship or Permanent Residency required. Must be eligible for Public Trust clearance

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at [email protected] or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance

Work Location: In person

Quick Apply

Refine Your Search

child welfare jobs in el paso tx

Call Center Specialist (Bilingual English/Spanish)

Call Center Specialist

Lead Call Center Specialist

Caregiver Supervisor - US CBP Caregivers

PRN / On-Demand Licensed Behavioral Health Therapist

PRN / On-Demand Lead Licensed Behavioral Health Therapist

Lead Licensed Behavioral Health Therapist

Licensed Behavioral Health Therapist

CARE Specialist

CARE Lead

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